Very happy with the support. If I get stuck somewhere, I get help right away without having to wait long.

I'm just getting started with this service but so far suring the set up process Jane, their customer service representative who is helping me is great.

molto buona per l'assistenza che risponde anche molto in fretta consigliata per il tracciamento dei pacchi segna tutte le informazioni in tempo reale e hai tanta scelta di modifiche

Gentilezza è cortesia, e risposta velocissima, un servizio perfetto, per qualsiasi esigenza, risposte quasi immediate, OTTIMO

Great features along with fast and reliable support. I recommend this app to anyone that understands the importance of a proper tracking page.

LLevo instalada- desintalada 2999 apps para estas funciones y sin duda, ESTA ES LA MEJOR. Súper intuitiva, económica, práctica, sencilla, esta app me va a hacer NO perder mucho dinero. MIL GRACIAS

Truly amazing support. I was able to set up everything with confidence and full guidance from their lovely team. Much appreciation to Michael B. for showing me everything in the call. He was able to answer all my questions in perfect detail and tell me exactly how to implement my ideas. I feel fully confident that the app will be a game-changer. Less support inquiries for my store and more customer satisfaction :) Thanks a lot

Zessa knows what she is doing. Very professional and helpful, did not have to spend much time to get my issue resolved. Thank you

ParcelPanel app has been great business app we have integrated which is seamless, minimalist and really solves the problem of shipment delays, miscommunication with customers. Its a must have for all who all are running shopify store

Kath has done a fantastic job answering all of my questions, and helping me get my tracking page set up for my store. Thank you!

Excellente application ! Très simple à installer et à utiliser. L’intégration avec ma boutique Shopify s’est faite rapidement, et mes clients peuvent maintenant suivre leurs colis facilement. Le support client, en particulier Jessica, est rapide, professionnel et très réactif. Merci pour votre aide et votre patience, je recommande vivement !

Great support from a real person! Very quick answers and everything resolved. The only thing I am still waiting for in this app is to add the common European last-mile delivery carriers to the track and trace page. This is more clear for the customer to know with who their package has been shipped. Once this is added to the features (which they promised will come), I will change my review to 5 stars.

This app works very nicely and create good confidence for clients , amazing team with fast support :)

Very good, the support (Donna) helped me to fix my problem very quickly; Great app, very useful thnx!

Chat support responded incredibly quick. Donna was exceptionally efficient in handling our requests and very friendly throughout the process. The customer service was top-notch. We’re very happy so far and look forward to continuing to learn their platform.

Amazing customer support. Got one of the faster replies ever and helped me fix and understand my issue.

Currently, this app completely solves my order tracking issues. The interface is simple and very easy to use.

We have been using the app for a few weeks now and finding it generally a very useful tool. I had to persevere with Customer service to get them to hear my issue - some tracking numbers not pulling first-mile tracking info -but once they understood they were very helpful and fixed my issue quickly and efficiently.

Absolutely outstanding support experience. I’ve rarely come across such a combination of kindness, professionalism, and lightning-fast responses. It truly felt like someone on the other end genuinely cared, not just about solving the issue, but about making the entire experience smooth and reassuring. The attention to detail and the human warmth behind every reply made all the difference. It’s not every day you encounter support that leaves you smiling. Thank you!

Amazing app. Best support, great features, easy to integrate. Very accomodating support. Donna from the support team is amazing.