Really solid order tracking app and great support. I’ve been setting this up for my Shopify store IKONIAN, and 17TRACK has been easy to configure, very flexible, and professional. The tracking page and email notifications are clean, customisable, and work exactly as expected. It’s great for reducing “where is my order” emails and keeping customers informed automatically. The support team has also been very responsive and helpful whenever I had questions during setup. Overall, a great tracking solution for dropshipping and international orders. Highly recommend.

super app, man kann alles direkt umsetzen und die Tipps sind sehr hilfreich, der Support (Jay) ist auch äußerst nett und arbeitet schnell. Vielen Dank nochmal!

I had an excellent experience with Danica from 17TRACK support. She was very patient, clear, and helpful in guiding me through tracking issues and notification settings. All my questions were answered promptly, and she made the setup process much easier. Highly recommend her support!

À mon avis, l’application 17TRACK est un outil fiable et pratique pour le suivi de colis, surtout lorsque l’on gère plusieurs livraisons provenant de différents transporteurs. Elle permet de centraliser le suivi au même endroit, avec une interface simple et des notifications utiles sur l’évolution des expéditions.

The feature of hiding supplier's and courier's name, and the Free of charge for merchants for applying the Worry free Coverage.

Love this app! It was a struggle to find a solution for customers to easily track their order. Some apps have a few features but this app has everything. Denver helped me understand the app quickly. Thanks!

The customer service was very helpful with answering questions I had about tracking issues. They were committed to finding an answer for me when they couldn't figure it out right away and reached back with an answer. The app is also great and affordable.

Excellent app with outstanding support! 17TRACK so far has been a game-changer for our store. The app is incredibly easy to set up and works seamlessly with multiple suppliers, which is exactly what we needed. The branded tracking page looks professional and has significantly reduced our "Where is my order?" inquiries. What really sets 17TRACK apart is their customer support. Odie was absolutely incredible—responsive, knowledgeable, and went above and beyond to help us get everything configured perfectly. It's rare to find this level of support, especially with a free app! The features are top-notch: real-time tracking, automated email notifications, and the dropshipping mode is perfect for our business model. Highly recommend 17TRACK to any store owner looking for a reliable order tracking solution. 5 stars!

Tracking updates were timely and accurate. The package arrived safely and within the expected delivery time. Overall a smooth experience.

When the app works it's great. Unfortuantley 75% of the time the app is reporting incorrect or nothing at all final mile updates to our customers and is causing confusion a lot of extra emails and phone calls for our business.