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17TRACK Order Tracking logo

17TRACK Order Tracking

Develop by 17TRACK

$9-$159

/ Month
  • Built for Shopify
  • Free plan available 14 Days Free Trial
  • Verified
  • Effortlessly track, protect, & sync orders for happy customers

    Global order tracking
    Self-service tracking
    Status notifications
    Featured products upsell
    Hide off-shore fulfillment
    Paypal push integration
    Customized tracking page
    Triggered email notifications
    Buyer protection options

    About 17TRACK Order Tracking

    Built by 17TRACK

    Email :

    [email protected]

    Address

    DIAMOND BAR, CA, US

    Website Privacy policy FAQ
    KC: Bundle Builder, Slide Cart logo
    (11 Reviews)
    • Sponsored

    Create Classic, Volume, and BOGO Bundles for Your Store.

    Introduction Video

    Description

    Automate order tracking and returns management to reduce costs, retain more revenue

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Simplify returns to retain revenue, reduce costs, and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7.

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Simplify returns to retain revenue, reduce costs, and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7. more
    • Branded tracking page featuring EDD to track orders directly on your site.
    • Automate returns to retain revenue, and enjoy 24/7 support.
    • Real-time email updates reduce WISMO and boost trust.
    • Hide Chinese origin details for dropshipping.
    • Track last-mile delivery and sync shipping info to PayPal.

    Pros

    • Effortlessly track, protect, & sync orders to improve customer satisfaction
    • Reduces customer service requests by providing a self-service tracking page
    • Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
    • Provides global tracking for both international and domestic packages
    • Allows customization of the tracking page, enhancing brand experience
    • Triggered email notifications to inform customers about order status changes promptly
    • Buyer protection features against loss, damage, and delay
    • Provides insights into shipment delivery and performance exceptions
    • 24/7 customer support through chat or email
    • User-friendly interface praised for its intuitive design
    • Comprehensive carrier support consolidating a wide range of shipping companies worldwide
    • Real-time tracking keeps users informed about the status of their shipments
    • Free plan available which is beneficial for startups
    • Positive feedback on reliability and precision in order tracking
    • Notable support teams and responsive customer service

    Cons

    • Issues with technical problems and poor development have been reported
    • Some updates have caused significant issues, such as shutting down the checkout process
    • Instances of inadequate customer support and communication, particularly post-purchase
    • Potential language barriers with the support team

    Top Helpful Reviews

    CelluliteBye

    May 17, 2025  on Shopify

    I installed the app today and was excellently supported by the support team, especially Winnie. I was pleasantly surprised by how quickly Winnie responded to my request — I received a reply within just a few minutes. A fantastic platform combined with an equally fantastic support team. I can highly recommend it! Addendum: Odie assisted me with additional questions. Thank you, Odie! Addendum: JAY assisted me with additional questions. Thank you, JAY! Thank you.

    Tarzans | Home Essentials That Wow

    May 17, 2025  on Shopify

    17TRACK has been a game-changer for our Shopify store. The integration is seamless, and it supports tracking for hundreds of carriers worldwide. Our customers love the real-time updates, and it’s reduced our support tickets significantly. Reliable, easy to use, and a must-have for any ecommerce store! Highly recommended! ⭐⭐⭐⭐⭐

    Astralore™

    May 17, 2025  on Shopify

    Really Easy to set up, I love that there's a free plan with which you can get used to the app first! When I needed help, I got contacted literally 5 seconds after and got exactly what I needed within a minute

    Shishabox UAE

    May 16, 2025  on Shopify

    The best tracking tool—highly accurate and incredibly helpful for maintaining engagement with customers. It ensures timely follow-ups, improves communication, and enhances customer satisfaction.

    DreamBrothers

    May 15, 2025  on Shopify

    They are the BEST, the possibilities of customization are very nice, plus the kindness of the customer support and also the return page are very rare compared with Track123 app! I suggest this app also for the speed of loading of the tracking page!

    Tlyard

    May 15, 2025  on Shopify

    Great Support from Danica! I really appreciate Danica’s assistance while setting up the app. She was patient, helpful, and made the process smooth. Thanks to her, everything works perfectly now. Highly recommend this app for its excellent customer service!

    jewelryweilin

    May 14, 2025  on Shopify

    有这么好的客服跟进,就是我们不错的选择了,当然会推广更多的人来选择。

    Magna Corsa

    May 13, 2025  on Shopify

    fast, responsive service. still learning the app, but email notification setup was a lot easier than in Klaviyo.

    Zenthaven

    May 12, 2025  on Shopify

    我很喜欢你们使用 17TRACK 的方式,不仅操作简单,而且追踪信息更新非常及时清晰!

    BottlePod

    May 12, 2025  on Shopify

    Jay from support has been helpful and very friendly, i appreciated Jay's help a lot. The app has been good so far, i don't have a lot of experience with it yet but looks good at first glance. I do recommend it.

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