17TRACK Order Tracking

Develop by 17TRACK

$9-$159

/ Month

Built for Shopify

Free plan available 14 Days Free Trial

Verified

Effortlessly track, protect, & sync orders for happy customers

Global order tracking

Self-service tracking

Status notifications

About 17TRACK Order Tracking

Launched Jan 03, 2021

Built by 17TRACK

Email :

[email protected]

Address

DIAMOND BAR, CA, US

Website Privacy policy FAQ

Related Categories

Claim Offer

Synctrack Order Tracking

(58 Reviews)

Claim Offer

$9-$99 / Month

Free Plan Available
Sponsored

All-in-1 Order Tracker with a Branded Order Tracking Page

Introduction Video

Description

Automate order tracking and returns management to reduce costs, retain more revenue

Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Simplify returns to retain revenue, reduce costs, and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7.

Branded tracking page featuring EDD to track orders directly on your site.
Automate returns to retain revenue, and enjoy 24/7 support.
Real-time email updates reduce WISMO and boost trust.
Hide Chinese origin details for dropshipping.
Track last-mile delivery and sync shipping info to PayPal.

Pros

Effortlessly track, protect, & sync orders to improve customer satisfaction
Reduces customer service requests by providing a self-service tracking page
Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
Provides global tracking for both international and domestic packages
Allows customization of the tracking page, enhancing brand experience
Triggered email notifications to inform customers about order status changes promptly
Buyer protection features against loss, damage, and delay
Provides insights into shipment delivery and performance exceptions
24/7 customer support through chat or email
User-friendly interface praised for its intuitive design
Comprehensive carrier support consolidating a wide range of shipping companies worldwide
Real-time tracking keeps users informed about the status of their shipments
Free plan available which is beneficial for startups
Positive feedback on reliability and precision in order tracking
Notable support teams and responsive customer service

Cons

Issues with technical problems and poor development have been reported
Some updates have caused significant issues, such as shutting down the checkout process
Instances of inadequate customer support and communication, particularly post-purchase
Potential language barriers with the support team

Top Helpful Reviews

Daido Home

Aug 27, 2025 on Shopify

App muy funcional y el soporte genial, Danica me atendió super rapido y solucionó mi duda. Si quieres una app para eliminar que el envío de productos vienen de China, estás en el sitio correcto.

Amazing Gifts

Aug 22, 2025 on Shopify

Winnie was very helpful and was able to answer all my questions. I could not believe how fast she was. Sent images to make sure I was in the right place to find the information I needed. thank you Winnie!

Plantish

Aug 18, 2025 on Shopify

Always super helpful when any problems arise, and gives consistent tracking information for all orders!

LUPITU

Aug 17, 2025 on Shopify

Es war Super die hilfe für die Einstellung. Und die App ist sehr einfach zu bedienen. Der Kunden Support ist sehr gut und schnell. Danke

Snuggle Heaven

Aug 14, 2025 on Shopify

Denver was incredibly helpful in setting up my tracking application in record time. Everything went smoothly and perfectly thanks to his guidance. Excellent support!

TEKNAUS

Aug 12, 2025 on Shopify

Recomendo a 17Track, com um suporte fantástico, plataforma fácil de usar , inclui diversas funcionalidades bastantes praticas.

Karenation

Aug 08, 2025 on Shopify

We’ve been using 17TRACK for our Shopify store and it’s been a game changer. The integration is seamless, the interface is user-friendly, and our customers love being able to track their orders in real time without leaving our website.

ARTZILION

Aug 06, 2025 on Shopify

The app works very well and is stable. Customer representatives are very helpful. Thank you for your interest. Uygulama çok güzel ve kararlı çalışıyor. Müşteri temsilcileri çok yardımcı oluyorlar. İlgilerinden dolayı teşekkür ederim.

ZIRO 3D

Aug 05, 2025 on Shopify

The operation is simple and convenient, and the customer service representatives are also very patient in their responses.

Tarzans | Home Essentials That Wow

Aug 04, 2025 on Shopify

17TRACK is a game-changer for order tracking and returns—easy to use, highly customizable, and the real-time updates keep customers happy. Their support team is top-notch too!

View all reviews