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17TRACK Order Tracking logo

17TRACK Order Tracking

Develop by 17TRACK

$9-$159

/ Month
  • Built for Shopify
  • Free plan available 14 Days Free Trial
  • Verified
  • Effortlessly track, protect, & sync orders for happy customers

    Global order tracking
    Self-service tracking
    Status notifications
    Featured products upsell
    Hide off-shore fulfillment
    Paypal push integration
    Customized tracking page
    Triggered email notifications
    Buyer protection options

    About 17TRACK Order Tracking

    Built by 17TRACK

    Email :

    [email protected]

    Address

    DIAMOND BAR, CA, US

    Website Privacy policy FAQ
    Z Sticky Add To Cart Button logo
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    Introduction Video

    Description

    Boost loyalty with automated updates and branded tracking that keeps customers engaged

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Optimize logistics with in-depth analytics and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7.

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Optimize logistics with in-depth analytics and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7. more
    • Branded tracking page featuring EDD to track orders directly on your site.
    • Track last-mile delivery and sync shipping info to PayPal.
    • Real-time email updates reduce WISMO and boost trust.
    • Hide Chinese origin details for dropshipping.
    • Boost sales, leverage analytics, and enjoy 24/7 support.

    Pros

    • Effortlessly track, protect, & sync orders to improve customer satisfaction
    • Reduces customer service requests by providing a self-service tracking page
    • Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
    • Provides global tracking for both international and domestic packages
    • Allows customization of the tracking page, enhancing brand experience
    • Triggered email notifications to inform customers about order status changes promptly
    • Buyer protection features against loss, damage, and delay
    • Provides insights into shipment delivery and performance exceptions
    • 24/7 customer support through chat or email
    • User-friendly interface praised for its intuitive design
    • Comprehensive carrier support consolidating a wide range of shipping companies worldwide
    • Real-time tracking keeps users informed about the status of their shipments
    • Free plan available which is beneficial for startups
    • Positive feedback on reliability and precision in order tracking
    • Notable support teams and responsive customer service

    Cons

    • Issues with technical problems and poor development have been reported
    • Some updates have caused significant issues, such as shutting down the checkout process
    • Instances of inadequate customer support and communication, particularly post-purchase
    • Potential language barriers with the support team

    Top Helpful Reviews

    PetGardenHome

    Apr 06, 2025  on Shopify

    Sono molto contenta di aver installato questa app, non è difficile da capire, con aiuto di servizio clienti che risponde entro un paio di minuti è tutto ancora più facile. Grazie ad Odie, in particolare, che mi ha accompagnata durante le impostazioni!! La applicazione la raccomando !!!

    HydraLunch

    Apr 02, 2025  on Shopify

    Super réactifs ! J’avais une demande, et tout a été réglé hyper rapidement. Franchement, rien à dire, au top !

    Best Smart Kid

    Apr 01, 2025  on Shopify

    I was pleasantly surprised to receive an extra +30 quota for free! It’s a really nice gesture, and it shows that the service values its users. Thank you so much — this made my day!

    Rover Rituals

    Mar 31, 2025  on Shopify

    Very solid app - especially on the free plan. Has everything you need: tracking page with one click integration with product recommendations, dropship mode, great order tracking page you can customise. Picks up every order carrier automatically etc. Only thing is their email editor is very clunky and basic and looks like you have edit every single email individually vs a template that looks a bit basic but fully customizable. Overall super happy and will see how it goes. Nice option add on is the Protection Plan

    Joify

    Mar 30, 2025  on Shopify

    Great tracking service, know them since I was working as customer support using them!!! Jay has resolved my issue faster than the speed of light!

    EFCUSTOMGIFTS

    Mar 27, 2025  on Shopify

    使用很方便,消息也很准确及时。套餐丰富,适合不同需要的商店。提一个建议:在发货通知邮件中,希望可以有选项隐藏商品的价格。

    Love Perly Italia

    Mar 24, 2025  on Shopify

    Fantastica, funziona benissimo. Super utile. Io sono alle prime armi ed è stato anche molto semplice la configurazione. Grazie Jay l'assistente che ha risposto velocemente e chiaramente con screen. Ottima anche per il prezzo che ha.

    E-vivo Global

    Mar 24, 2025  on Shopify

    It's a great App that support me all the time with the right solutions and kind people helping. Thank you!

    E-Comfort

    Mar 16, 2025  on Shopify

    I'm absolutely thrilled with 17TRACK! It's by far the best package tracking tool I've ever used. It doesn't just show where my package is, but it also provides detailed information about every stage of delivery. What I particularly like: Versatility: 17TRACK supports a huge number of postal services and couriers from all over the world. This means I can track any of my packages, no matter where they're shipped from. Accuracy: The tracking information is always up-to-date and accurate. I've never encountered a situation where 17TRACK showed incorrect data. User-friendly interface: The 17TRACK website and mobile app are very easy to use. Everything is intuitive, and I can easily find the information I need. Notifications: I really appreciate the ability to receive notifications about changes in the status of my packages. This allows me to always be aware of where they are. Detailed information: The possibility to see detailed information about each stage of delivery. It's very convenient when ordering from different parts of the world. Thanks to 17TRACK, I no longer worry about my packages. I always know where they are and when to expect their delivery. I recommend 17TRACK to anyone who wants to have a reliable package tracking tool." Here are some of the key points that can be highlighted in a positive review of 17TRACK: Versatility and support for many postal services. Accuracy and up-to-date data. User-friendly interface. Availability of notifications. Detailed information. These aspects make 17TRACK a valuable tool for tracking packages.

    inFoqus

    Mar 14, 2025  on Shopify

    So far so good, just installed the app on my shopify drop shipping website, noticed a message that I can increase my quota and support (Jay) did that in no time, also was very kind and respectful. thank you so much, and I hope this is my one stop place to provide tracking information to my customers.

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