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17TRACK Order Tracking logo

17TRACK Order Tracking

Develop by 17TRACK

$9-$159

/ Month
Free plan available 14 Days Free Trial
  • Verified
  • Effortlessly track, protect, & sync orders for happy customers

    Global order tracking
    Self-service tracking
    Status notifications
    Featured products upsell
    Hide off-shore fulfillment
    Paypal push integration
    Customized tracking page
    Triggered email notifications
    Buyer protection options

    About 17TRACK Order Tracking

    Built by 17TRACK

    Email :

    [email protected]

    Address

    DIAMOND BAR, CA, US

    Website Privacy policy FAQ
    Synctrack Order Tracking logo
    (58 Reviews)
    $9-$99 / Month
    • Free Plan Available
    • Sponsored

    All-in-1 Order Tracker with a Branded Order Tracking Page

    Introduction Video

    Description

    Automate order tracking and returns management to reduce costs, retain more revenue

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Simplify returns to retain revenue, reduce costs, and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7.

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Simplify returns to retain revenue, reduce costs, and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7. more
    • Branded tracking page with EDD—track orders on your site, reduce WISMO calls.
    • Automate returns to retain revenue, and enjoy 24/7 support.
    • Real-time email updates reduce WISMO and boost trust.
    • Hide Chinese origin details for dropshipping.
    • Track last-mile delivery and sync shipping info to PayPal.

    Pros

    • Effortlessly track, protect, & sync orders to improve customer satisfaction
    • Reduces customer service requests by providing a self-service tracking page
    • Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
    • Provides global tracking for both international and domestic packages
    • Allows customization of the tracking page, enhancing brand experience
    • Triggered email notifications to inform customers about order status changes promptly
    • Buyer protection features against loss, damage, and delay
    • Provides insights into shipment delivery and performance exceptions
    • 24/7 customer support through chat or email
    • User-friendly interface praised for its intuitive design
    • Comprehensive carrier support consolidating a wide range of shipping companies worldwide
    • Real-time tracking keeps users informed about the status of their shipments
    • Free plan available which is beneficial for startups
    • Positive feedback on reliability and precision in order tracking
    • Notable support teams and responsive customer service

    Cons

    • Issues with technical problems and poor development have been reported
    • Some updates have caused significant issues, such as shutting down the checkout process
    • Instances of inadequate customer support and communication, particularly post-purchase
    • Potential language barriers with the support team

    Top Helpful Reviews

    Fruitboosh

    Sep 17, 2025  on Shopify

    Perfect app for my store. Extremely happy with this app and the customer service is great. Thanks 17TRACK

    Well Portra

    Sep 12, 2025  on Shopify

    I love the app. It's amazing to have a customized page for our clients, and strong analytics to monitor the shipping flux is a perfect tool.

    FOSSiBOT-UK

    Sep 11, 2025  on Shopify

    Compared with other applications, inquiries are very timely and customer service feedback responds quickly.

    Scar Hawk Nation

    Sep 08, 2025  on Shopify

    A very reliable app to integrate into your Shopify account, seems to be very helpful and friendly interface can handle your returns like a brand.

    Fynn Performance

    Sep 06, 2025  on Shopify

    Love it. Easy to install, updates Shopify’s delivery status and plays nicely with Flow, Klaviyo and other apps. It does everything I wanted.

    FurLaati

    Sep 06, 2025  on Shopify

    Thank you for your quick support and for the bonus quotas. I really appreciate it. I've left a 5-star review, but I have a small concern. Since these additional quotas expire at the end of the month, they might be of no use to me if my store is still in the early stages and I don't use them all. It would be great if you could consider making them a permanent bonus for new users. Thanks again for all your help. Best regards, furlaatipetstore.com

    Undercontrol

    Sep 01, 2025  on Shopify

    배송 추적에 있어 여러앱을 사용해 보았습니다. 사전 체크를 해 본 앱 중에 가장 빠른 피드백을 주었고, 상세히 알려 주셨습니다. 상세하게 상담해 주신 Val 에게 감사 드립니다.

    Loveable Eve

    Aug 31, 2025  on Shopify

    Good so far. Compared it to other apps and it can even track very uncommon carriers Odie helped me to remove the 17 track email branding for free, it was super quick!

    LadyBelleCo

    Aug 30, 2025  on Shopify

    Great app, it really is! Lots of features to make it easier on the owner. Also customer service was great, Odie answered all of my questions in promptly!

    Goods Nova

    Aug 29, 2025  on Shopify

    DO NOT INSTALL, this is app is very buggy and messy, many customer complaints after upgrade to higher quotas. I ran out of quota, so i upgrade, then "manually sync" 60 days. I was confident the app would sync. I get many messages about customers not able to track tracking. I look to see and the issue was still there. I tried to manually sync again. I reach to support and then mention it was because i reached quota (i have enough since i upgraded), and they still cant fix my issue, cant be confident with this messy dashboard. Uninstalling....

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