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17TRACK Order Tracking logo

17TRACK Order Tracking

Develop by 17TRACK

$9-$159

/ Month
  • Built for Shopify
  • Free plan available 14 Days Free Trial
  • Verified
  • Effortlessly track, protect, & sync orders for happy customers

    Global order tracking
    Self-service tracking
    Status notifications
    Featured products upsell
    Hide off-shore fulfillment
    Paypal push integration
    Customized tracking page
    Triggered email notifications
    Buyer protection options

    About 17TRACK Order Tracking

    Built by 17TRACK

    Email :

    [email protected]

    Address

    DIAMOND BAR, CA, US

    Website Privacy policy FAQ
    Synctrack Order Tracking logo
    (72 Reviews)
    $9-$99 / Month
    • Free Plan Available
    • Sponsored

    All-in-1 Order Tracker with a Branded Order Tracking Page

    Introduction Video

    Description

    Automate order tracking and returns management to reduce costs, retain more revenue

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Simplify returns to retain revenue, reduce costs, and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7.

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Simplify returns to retain revenue, reduce costs, and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7. more
    • Branded tracking page featuring EDD to track orders directly on your site.
    • Automate returns to retain revenue, and enjoy 24/7 support.
    • Real-time email updates reduce WISMO and boost trust.
    • Hide Chinese origin details for dropshipping.
    • Track last-mile delivery and sync shipping info to PayPal.

    Pros

    • Effortlessly track, protect, & sync orders to improve customer satisfaction
    • Reduces customer service requests by providing a self-service tracking page
    • Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
    • Provides global tracking for both international and domestic packages
    • Allows customization of the tracking page, enhancing brand experience
    • Triggered email notifications to inform customers about order status changes promptly
    • Buyer protection features against loss, damage, and delay
    • Provides insights into shipment delivery and performance exceptions
    • 24/7 customer support through chat or email
    • User-friendly interface praised for its intuitive design
    • Comprehensive carrier support consolidating a wide range of shipping companies worldwide
    • Real-time tracking keeps users informed about the status of their shipments
    • Free plan available which is beneficial for startups
    • Positive feedback on reliability and precision in order tracking
    • Notable support teams and responsive customer service

    Cons

    • Issues with technical problems and poor development have been reported
    • Some updates have caused significant issues, such as shutting down the checkout process
    • Instances of inadequate customer support and communication, particularly post-purchase
    • Potential language barriers with the support team

    Top Helpful Reviews

    BeyYounique

    Jul 08, 2025  on Shopify

    Bin sehr zufrieden mit der App. Denver ist bei Fragen immer schnell hilfsbereit. Kann 17Track nur empfehlen.

    Mescopine

    Jul 08, 2025  on Shopify

    17TRACK is an amazing app that really makes my life easier. I order from a lot of different websites and this app helps me keep track of all my shipments in one place, no matter which carrier is used. The interface is clean, easy to use, and the notifications are super helpful. I highly recommend it to anyone who shops online regularly!

    Graphene X

    Jul 08, 2025  on Shopify

    Their support is superb! They are absolutely very helpful and accommodating. Winnie and Serene are rockstars. They both helped me so much with the exported data that I was working on. Shout out to their IT team as well, they are also the rockstars that we don't often recognize. I highly recommend this app. It is very useful and helpful. If there's something that's not available on their system, you just have to ask and they will let you know straight-up if it's possible to add them.

    ChokeSports

    Jul 07, 2025  on Shopify

    I've been using 17track for a few months now and really like the integration with Klaviyo. UPDATED: after a lot of back and forth with the support team they finally understood how important it is to display Last Mile Carrier information on the tracking page. So they've updated the app and now it pulls LMC info from 20+ international carriers. I'm very happy with the results and the fact that they made it happen.

    ALPHA HUE

    Jul 07, 2025  on Shopify

    We’ve been using 17TRACK for our Shopify store Alpha Hue Clothing, and it’s been an absolute game-changer for both us and our customers. As a clothing brand that prioritizes customer satisfaction, providing seamless and transparent order tracking was essential. With 17TRACK, we were able to integrate real-time, multi-carrier tracking directly into our store. It supports all major couriers we use for domestic and international shipping, which helps reduce customer queries about delivery status. The automated notifications and branded tracking page have enhanced our post-purchase experience. Customers love being able to check the status of their orders in one click, and we’ve noticed a significant drop in WISMO ("Where is my order?") emails. Setup was easy, and their support team is responsive and helpful whenever we have questions or need customization. If you're running a Shopify store and care about delivering a smooth tracking experience, we highly recommend giving 17TRACK a try. It’s reliable, efficient, and enhances the professionalism of our brand. — Team Alpha Hue

    Peach Posh Boutique

    Jul 05, 2025  on Shopify

    Winnie - Was SO nice and was able to help me quickly with the items that I needed. She was extremely kind and so quick, our conversation was less than 5 minutes. She really knows her stuff! As far as the app itself, I haven't really had the chance to use it yet! I really wanted to take advantage of the free offers while I had the opportunity to! I will be back to provide updates after a few weeks of use. Thank you sweet Winnie! You were amazing to work with!

    Laternel

    Jul 05, 2025  on Shopify

    They told me that I could add 100 package trackings per month for free and I gave up on uninstalling the app. Now they say that I have 50 package tracking rights. They tricked me and lied and prevented me from deleting the app. It works absolutely terribly, do not use it and customer representatives give false and inaccurate information.

    Motrendpick

    Jul 01, 2025  on Shopify

    it did help a lot especially when customer can just check their in your own web ,really helpful tools ~

    My Happy Nest Co.

    Jun 30, 2025  on Shopify

    The customer service team are responsive, professional, and genuinely helpful. It’s clear they care about their users. Thank you 17track

    Threadeux

    Jun 30, 2025  on Shopify

    Best app ever, Very happy with this app! It's super fast, reliable, and easy to use. I can track all my orders in one place without any issues

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