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17TRACK Order Tracking logo

17TRACK Order Tracking

Develop by Shopify

$9-$159

/ Month
  • Built for Shopify
  • Free plan available 14 Days Free Trial
  • Verified
  • Effortlessly track, protect, & sync orders for happy customers

    Global order tracking
    Self-service tracking
    Status notifications
    Featured products upsell
    Hide off-shore fulfillment
    Paypal push integration
    Customized tracking page
    Triggered email notifications
    Buyer protection options

    About 17TRACK Order Tracking

    Built by Shopify

    Address

    575 Market St, San Francisco, CA, 94105, US

    Website Support Portal Privacy policy Tutorial FAQ Document
    Z Sticky Add To Cart Button logo
    • Sponsored

    Keep "Add to Cart" visible, boost conversions. No coding...

    Introduction Video

    Description

    Automate order tracking and returns management to reduce costs, retain more revenue

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Simplify returns to retain revenue, reduce costs, and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7.

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Simplify returns to retain revenue, reduce costs, and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7. more
    • Branded tracking page with EDD—track orders on your site, reduce WISMO calls.
    • Automate returns to retain revenue, and enjoy 24/7 support.
    • Real-time email updates reduce WISMO and boost trust.
    • Hide Chinese origin details for dropshipping.
    • Track last-mile delivery and sync shipping info to PayPal.

    Pros

    • Effortlessly track, protect, & sync orders to improve customer satisfaction
    • Reduces customer service requests by providing a self-service tracking page
    • Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
    • Provides global tracking for both international and domestic packages
    • Allows customization of the tracking page, enhancing brand experience
    • Triggered email notifications to inform customers about order status changes promptly
    • Buyer protection features against loss, damage, and delay
    • Provides insights into shipment delivery and performance exceptions
    • 24/7 customer support through chat or email
    • User-friendly interface praised for its intuitive design
    • Comprehensive carrier support consolidating a wide range of shipping companies worldwide
    • Real-time tracking keeps users informed about the status of their shipments
    • Free plan available which is beneficial for startups
    • Positive feedback on reliability and precision in order tracking
    • Notable support teams and responsive customer service

    Cons

    • Issues with technical problems and poor development have been reported
    • Some updates have caused significant issues, such as shutting down the checkout process
    • Instances of inadequate customer support and communication, particularly post-purchase
    • Potential language barriers with the support team

    Top Helpful Reviews

    Lissensa

    Dec 18, 2025  on Shopify

    This app looks very useful ! Good features. Denver from Support helps me in seconds, very good service! Thanks

    Petitpasmaman

    Dec 15, 2025  on Shopify

    Je suis ravi de savoir que cette application va me sauvé du temps par rapport aux demandes de suivi des colis de mes clients Ils ont juste à aller sur l'en-tête de la boutique pour suivre leur colis avec précision et moi je peux personnaliser mes notifications C'est parfait!

    Le Monde du Fitness

    Dec 08, 2025  on Shopify

    plus de détails sur le statut des livraisons que d'autres applications, changement de numéro de suivi du dernier kilomètre indiqué, rapport d'anomalies disponible

    MIK

    Dec 05, 2025  on Shopify

    EMS 추적 정확성은 기본, MIK의 품격에 맞는 맞춤 알림 설정 덕분에 Alert, Undelivered 등 예외 상황에서도 선제적이고 전문적인 고객 경험을 제공할 수 있습니다. 디테일과 브랜딩을 중요시하는 글로벌 브랜드라면 17TRACK을 강력 추천합니다.

    Modanista Fashion

    Dec 05, 2025  on Shopify

    Best Tracking App I've ever used, very accurate and also the support is very helpful, Serene was very friendly and kind, if you want to track your customer order I'll very recommend it.

    GIFTS&ONE

    Dec 05, 2025  on Shopify

    Denver provided excellent support and resolved my issue very quickly. He was professional, clear, and extremely helpful throughout the entire process. I truly appreciate the efficient assistance!

    Mira Sales (Wholesale Direct Factory Prices)

    Nov 28, 2025  on Shopify

    Thank you 17track. It works like a charm, easy to setup + free quota i got wonderful. Check the demo below https://mirasales.com/apps/17TRACK?nums=UK657316560YP

    BlockOps

    Nov 25, 2025  on Shopify

    The app is amazing and the support is fast! Jay war really very helpful and patient with my tracking page! Highly recommended!

    Woodartdeal

    Nov 20, 2025  on Shopify

    Thank you, Val! We use 17track, but we've never studied its settings before. It was truly starting from scratch, and I appreciate Val's patience. I've set up multiple shipping reminders now. I think our customers will be even happier!

    Zencloth

    Nov 20, 2025  on Shopify

    great app , great customer support and they trove their logo for free ,I definitely recommend this app

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