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17TRACK Order Tracking logo

17TRACK Order Tracking

Develop by 17TRACK

$9-$159

/ Month
  • Built for Shopify
  • Free plan available 14 Days Free Trial
  • Verified
  • Effortlessly track, protect, & sync orders for happy customers

    Global order tracking
    Self-service tracking
    Status notifications
    Featured products upsell
    Hide off-shore fulfillment
    Paypal push integration
    Customized tracking page
    Triggered email notifications
    Buyer protection options

    About 17TRACK Order Tracking

    Built by 17TRACK

    Email :

    [email protected]

    Address

    DIAMOND BAR, CA, US

    Website Privacy policy FAQ
    BON Loyalty Program & Rewards logo
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    Introduction Video

    Description

    Boost loyalty with automated updates and branded tracking that keeps customers engaged

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Optimize logistics with in-depth analytics and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7.

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Optimize logistics with in-depth analytics and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7. more
    • Branded tracking page featuring EDD to track orders directly on your site.
    • Track last-mile delivery and sync shipping info to PayPal.
    • Real-time email updates reduce WISMO and boost trust.
    • Hide Chinese origin details for dropshipping.
    • Boost sales, leverage analytics, and enjoy 24/7 support.

    Pros

    • Effortlessly track, protect, & sync orders to improve customer satisfaction
    • Reduces customer service requests by providing a self-service tracking page
    • Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
    • Provides global tracking for both international and domestic packages
    • Allows customization of the tracking page, enhancing brand experience
    • Triggered email notifications to inform customers about order status changes promptly
    • Buyer protection features against loss, damage, and delay
    • Provides insights into shipment delivery and performance exceptions
    • 24/7 customer support through chat or email
    • User-friendly interface praised for its intuitive design
    • Comprehensive carrier support consolidating a wide range of shipping companies worldwide
    • Real-time tracking keeps users informed about the status of their shipments
    • Free plan available which is beneficial for startups
    • Positive feedback on reliability and precision in order tracking
    • Notable support teams and responsive customer service

    Cons

    • Issues with technical problems and poor development have been reported
    • Some updates have caused significant issues, such as shutting down the checkout process
    • Instances of inadequate customer support and communication, particularly post-purchase
    • Potential language barriers with the support team

    Top Helpful Reviews

    E-Comfort

    Mar 16, 2025  on Shopify

    I'm absolutely thrilled with 17TRACK! It's by far the best package tracking tool I've ever used. It doesn't just show where my package is, but it also provides detailed information about every stage of delivery. What I particularly like: Versatility: 17TRACK supports a huge number of postal services and couriers from all over the world. This means I can track any of my packages, no matter where they're shipped from. Accuracy: The tracking information is always up-to-date and accurate. I've never encountered a situation where 17TRACK showed incorrect data. User-friendly interface: The 17TRACK website and mobile app are very easy to use. Everything is intuitive, and I can easily find the information I need. Notifications: I really appreciate the ability to receive notifications about changes in the status of my packages. This allows me to always be aware of where they are. Detailed information: The possibility to see detailed information about each stage of delivery. It's very convenient when ordering from different parts of the world. Thanks to 17TRACK, I no longer worry about my packages. I always know where they are and when to expect their delivery. I recommend 17TRACK to anyone who wants to have a reliable package tracking tool." Here are some of the key points that can be highlighted in a positive review of 17TRACK: Versatility and support for many postal services. Accuracy and up-to-date data. User-friendly interface. Availability of notifications. Detailed information. These aspects make 17TRACK a valuable tool for tracking packages.

    inFoqus

    Mar 14, 2025  on Shopify

    So far so good, just installed the app on my shopify drop shipping website, noticed a message that I can increase my quota and support (Jay) did that in no time, also was very kind and respectful. thank you so much, and I hope this is my one stop place to provide tracking information to my customers.

    EMINSAT

    Mar 14, 2025  on Shopify

    Franchement, cette appli est un game changer ! Plus besoin de courir après mes numéros de suivi sur 15 sites différents, tout est centralisé ici. Je rentre mon numéro, et hop, je sais exactement où est mon colis ! J’adore les notifications en temps réel, plus de stress en attendant mes commandes. L’interface est fluide, facile à utiliser, bref, que du bonheur ! Petit bémol ? Parfois, les mises à jour prennent un peu de temps, mais ça dépend des transporteurs. En résumé : pratique, efficace, indispensable ! Je recommande à 100 % !

    playandpurr

    Mar 11, 2025  on Shopify

    Just recently discovered 17TRACK and it has made my dropshipping experience so much better. The team are incredibly responsive and helpful. My experience with 17TRACK has been positive so far, I would recommend!

    Venetto Design

    Mar 06, 2025  on Shopify

    I just installed it; so far, the installation has been easy, and the customer service has been amazingly quick!

    L'antre de Cailleach

    Mar 05, 2025  on Shopify

    Je viens de l'installer (j'en ai entendu parler par un youtubeur qui m'a convaincue d'installer votre application). Elle simplifie les démarches pour les vendeurs comme pour les acheteurs. Facile d'utilisation, joli thème. je suis ravie .

    SHAPERLUV

    Mar 05, 2025  on Shopify

    Great app and really helpful support! The tracking works well and is easy to use. Emily was super quick to reply and helped us with all our questions. If you need a tracking app that works and has great support, this is a good choice!

    RehaComfort

    Mar 04, 2025  on Shopify

    Freundliches Support-Team, viele Einstellungsmöglichkeiten und das zu einem super Preis. Sind sehr überzeugt!

    Pawolisa

    Feb 27, 2025  on Shopify

    Thank you Odie and Jay for the fast and responsive customer service. Whenever I had a question, the support team was quick to assist. Setting everything up was incredibly easy, it's user-friendly. I highly recommend this app to anyone looking for a reliable and efficient tracking solution.

    Advent Outdoor Products LLP

    Feb 25, 2025  on Shopify

    excellent app. However single order tracking and payments to be enabled for small businesses who do not wish to buy an entire subscription plan

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