17TRACK Order Tracking‑PaySync

Develop by 17TRACK

$9-$239

/ Month

Free plan available 14 Days Free Trial

Verified

Effortlessly track, protect, & sync orders for happy customers

Global order tracking

Self-service tracking

Status notifications

About 17TRACK Order Tracking‑PaySync

Launched Jan 04, 2021

Built by 17TRACK

Email :

[email protected]

Related Categories

Introduction Video

Description

Global Order Tracking to reduce support requests, improve shopper experience, & upsell new products.

Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7.

Global Tracking. Track your international & domestic packages together.
Customized tracking page. Let buyers lookup orders on your site.
Triggered Email. Let customers know as soon as their order status changes.
Buyer Protection. Allow customers to protect orders against loss, damage, delay.
Gain insights in a glance to shipment delivery and exception performance.

Pros

Effortlessly track, protect, & sync orders to improve customer satisfaction
Reduces customer service requests by providing a self-service tracking page
Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
Provides global tracking for both international and domestic packages
Allows customization of the tracking page, enhancing brand experience
Triggered email notifications to inform customers about order status changes promptly
Buyer protection features against loss, damage, and delay
Provides insights into shipment delivery and performance exceptions
24/7 customer support through chat or email
User-friendly interface praised for its intuitive design
Comprehensive carrier support consolidating a wide range of shipping companies worldwide
Real-time tracking keeps users informed about the status of their shipments
Free plan available which is beneficial for startups
Positive feedback on reliability and precision in order tracking
Notable support teams and responsive customer service

Cons

Issues with technical problems and poor development have been reported
Some updates have caused significant issues, such as shutting down the checkout process
Instances of inadequate customer support and communication, particularly post-purchase
Potential language barriers with the support team

Rating And Reviews

Hey abby Global

Nov 18, 2024 on Shopify

Really good customer service from Winnie. really appreciate it.

PowerDock™

Nov 18, 2024 on Shopify

Its easy to use, very detailed and good app. Good and fast customer support

Persacia

Nov 18, 2024 on Shopify

Fast, simple and kindly !

Le Monde de Leo

Nov 18, 2024 on Shopify

Great thanks

Terapia da Mulher

Nov 18, 2024 on Shopify

Este app e o atendimento são 100% sempre.

My Store

Nov 18, 2024 on Shopify

Super

Printopia

Nov 18, 2024 on Shopify

Super !!!

Javaxy

Nov 18, 2024 on Shopify

TinyPals

Nov 18, 2024 on Shopify

Bianca was such a big help.

AZIARA France

Nov 18, 2024 on Shopify

je viens de l'installer, en cours de test et ça a l'air vraiment bien !

Show more reviews

17TRACK Order Tracking‑PaySync

About 17TRACK Order Tracking‑PaySync

Built by 17TRACK

Related Categories

Introduction Video

Description

Global Order Tracking to reduce support requests, improve shopper experience, & upsell new products.

Pros

Cons

Rating And Reviews

Hey abby Global

PowerDock™

Persacia

Le Monde de Leo

Terapia da Mulher

My Store

Printopia

Javaxy

TinyPals

AZIARA France

More App like this

CODFIRM COD Verification Suite

AfterShip Order Tracking

Paltrack PayPal Tracking Sync

Proveway PayPal Tracking Sync