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17TRACK Order Tracking logo

17TRACK Order Tracking

Develop by 17TRACK

$9-$159

/ Month
  • Built for Shopify
  • Free plan available 14 Days Free Trial
  • Verified
  • Effortlessly track, protect, & sync orders for happy customers

    Global order tracking
    Self-service tracking
    Status notifications
    Featured products upsell
    Hide off-shore fulfillment
    Paypal push integration
    Customized tracking page
    Triggered email notifications
    Buyer protection options

    About 17TRACK Order Tracking

    Built by 17TRACK

    Email :

    [email protected]

    Address

    DIAMOND BAR, CA, US

    Website Privacy policy FAQ
    Synctrack Order Tracking logo
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    All-in-1 Order Tracker with a Branded Order Tracking Page

    Introduction Video

    Description

    Automate order tracking and returns management to reduce costs, retain more revenue

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Simplify returns to retain revenue, reduce costs, and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7.

    Once orders are fulfilled, 17TRACK Order Tracker starts automatically and keeps customers informed with real-time shipping updates, reducing WISMO tickets. Create a branded, multilingual tracking page with full customization to enhance your brand. Boost sales with smart product recommendations. Simplify returns to retain revenue, reduce costs, and hide Chinese origin details in one click. Reduce chargebacks and speed up fund release with PayPal Push. Need help? Our team is available 24/7. more
    • Branded tracking page featuring EDD to track orders directly on your site.
    • Automate returns to retain revenue, and enjoy 24/7 support.
    • Real-time email updates reduce WISMO and boost trust.
    • Hide Chinese origin details for dropshipping.
    • Track last-mile delivery and sync shipping info to PayPal.

    Pros

    • Effortlessly track, protect, & sync orders to improve customer satisfaction
    • Reduces customer service requests by providing a self-service tracking page
    • Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
    • Provides global tracking for both international and domestic packages
    • Allows customization of the tracking page, enhancing brand experience
    • Triggered email notifications to inform customers about order status changes promptly
    • Buyer protection features against loss, damage, and delay
    • Provides insights into shipment delivery and performance exceptions
    • 24/7 customer support through chat or email
    • User-friendly interface praised for its intuitive design
    • Comprehensive carrier support consolidating a wide range of shipping companies worldwide
    • Real-time tracking keeps users informed about the status of their shipments
    • Free plan available which is beneficial for startups
    • Positive feedback on reliability and precision in order tracking
    • Notable support teams and responsive customer service

    Cons

    • Issues with technical problems and poor development have been reported
    • Some updates have caused significant issues, such as shutting down the checkout process
    • Instances of inadequate customer support and communication, particularly post-purchase
    • Potential language barriers with the support team

    Top Helpful Reviews

    Motrendpick

    Jul 01, 2025  on Shopify

    it did help a lot especially when customer can just check their in your own web ,really helpful tools ~

    My Happy Nest Co.

    Jun 30, 2025  on Shopify

    The customer service team are responsive, professional, and genuinely helpful. It’s clear they care about their users. Thank you 17track

    Threadeux

    Jun 30, 2025  on Shopify

    Best app ever, Very happy with this app! It's super fast, reliable, and easy to use. I can track all my orders in one place without any issues

    Contrebande

    Jun 29, 2025  on Shopify

    If the carrier tracking data sync period was shorter, it would be four stars. Sometimes, you can wait for almost a full day to get the tracking data to update on your orders compared to what is actually made available on the carrier's website or API. That being said, customer support for this application is exceptionally responsive and competent.

    Anime Otaku

    Jun 29, 2025  on Shopify

    Olie at 17Track made tracking shipments for my business incredibly convenient. Their seamless platform and quick support saved me a lot of time and effort. I can now easily keep tabs on all my deliveries, making the whole process smoother and more efficient. Highly recommend for anyone running a business that requires reliable tracking!

    Lunarie Skin

    Jun 27, 2025  on Shopify

    Very helpful, transparent, and friendly. This agent included visuals along with the descriptions when I needed answers. Thank you!

    Mochi Mart

    Jun 26, 2025  on Shopify

    This software is very useful and can help my customers solve their cargo tracking problems. And I don't have to clean up the reply emails

    Animaleu

    Jun 26, 2025  on Shopify

    The application is easy to use, and linked to several transport companies. I recommend it, customer support is immediately available for our needs. I like it

    TagtixRFID

    Jun 26, 2025  on Shopify

    The app is great in streamlining customers' need to track order. Huge boost for the customer experience. The support is helpful to assist with everything.

    Decour Homes

    Jun 26, 2025  on Shopify

    not works for delhivery and xpressbees on my store i have tried on my app on shopify and tested on thier website too to track parcel in my case it only works for bluedart

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