They didn't help me with my problems and they didn't fix my problem for 3 weeks. I fixed the problem by deleting the app and reinstalling it. When I reinstalled the app, my settings were gone and they said I had to upgrade my plan for this. I had those features before. Bad customer service.

So far, our experience has been very positive. The support team is very attentive, professional, and always ready to help with anything you need.

I had an event mismatch with the app tracking and carrier tracking. They solved it in less than 24 hours. Good service.

7TRACK Order Tracking is hands down the best tool for keeping tabs on my shipments! It’s incredibly user-friendly—just plug in the tracking number, and it instantly pulls up real-time updates from almost every courier worldwide. No more jumping between different carrier websites; everything I need is in one clean, easy-to-read dashboard. Whether my packages are coming from Asia, Europe, or the US, it never misses a beat, showing exact locations and estimated delivery dates. The notifications also keep me in the loop without being annoying. For anyone who shops online frequently, this app is a total game-changer—it eliminates the stress of wondering where your order is. 10/10, can’t recommend it enough!

Serene hjälpte till snabbt och enkelt med ett extra gratis erbjudande :) får känna efter och se ifall detta är en bra app. Men det jag hört tidigare så ska detta vara den bästa.

Odie helped me a lot and keeps helping me as best as she can! Amazing customer service , would recommend!!

17Track takes the headache away from customer support and does away with those pesky questions - where is my order right now?

En general, 17TRACK ha sido una maravilla para mi tienda. Facilita mucho el seguimiento de los pedidos y da confianza a los clientes al poder ver el estado de sus envíos en todo momento. La integración con Shopify fue rápida y sin complicaciones. Lo único que me gustaría es que la función de protección de paquetes contra pérdida, daño o retraso también estuviera disponible para Panamá. Sería algo muy útil para mis clientes, especialmente los que compran desde el extranjero. Fuera de eso, todo funciona excelente.

Excellent app with responsive and knowledgeable customer support. The team is professional, friendly, and efficient. I’ve recommended it to peers, and it continues to perform reliably and stably.

Muy buena atención al cliente, fácil de usar y un diseño muy novedoso e intuitivo, una de las mejores aplicaciones que he instalado en mi tienda

Awesome service for tracking especially for small business owners! Really supportive and responsive team. THANK YOU!

This is the best app, super easy to use and customer service Jay was absolute perfection. Jay was fast and knowledgeable, his help is much appreciated. Thank you so much Jay, you are perfect!

The features and the support of this app are great! But the main issue is that as a tracking app, it just doesn't work due to the fact it doesnt show real time results. There is a 3 to 6 hour de-sync from what the tracking on their main website

Communication rapide et efficace ! Une personne tellement réactive qu’on a parfois du mal à répondre à temps . En tout cas, je suis très satisfait et je recommande à 100 % !

Se nota que les importa brindar un buen servicio, y eso marca la diferencia. Recomiendo 17Track no solo por su herramienta, sino también por el excelente respaldo humano y técnico que ofrecen.

Jay was extremely helpful in making sure my issue was resolved promptly. Great customer service from this individual

Did not have the features that I was looking for so I asked to cancel and for a refund within 30 mins of using the app. They would not refund our money because we used over our quota which happens when you sign up right away. Be careful signing up for this app.

Perfect app for my store. Extremely happy with this app and the customer service is great. Thanks 17TRACK

I love the app. It's amazing to have a customized page for our clients, and strong analytics to monitor the shipping flux is a perfect tool.

Compared with other applications, inquiries are very timely and customer service feedback responds quickly.