Excellent Support Experience with Danica! I was setting up the 17TRACK app for my Shopify store and had a few questions about configuration and customization. Danica from the support team helped me. and honestly, She was fast, clear, and extremely helpful—walking me through each step with patience and professionalism. Thanks to her guidance, I now have a fully functional tracking page that works perfectly for my UAE customers. Huge shoutout to Danica for the smooth setup and top-notch support. Highly recommend 17TRACK—especially if you’re lucky enough to get Danica on your case! — Emirazaar UAE

I have some days using this app and, definitely, it is really good with a great number of features available. The customer support is fast helping with your different inquiries.

Perfect app for tracking people orders. Great support and service. And probably the best detailed shipping informations for customers.

It's a must use app for every store, thanks to DANICA for her help and instructions on how to set it up, Excellent customer service.

Very professional, prompt and polite. Great service! Literally helps me keep track of things when I can't. Thank you Jay and 17Track !

"17TRACK is incredibly useful! It allows me to track all my packages from different couriers in one place. The updates are fast and accurate, and the interface is very easy to use. Highly recommended for anyone who shops online frequently!"

I have some hours using this app and I consider is really good with a great number of features available. The customer support is fast helping with your different inquiries.

Denver helped me really quick and polite. the app is amazing and i already love it! the support is also really really fast and i cannot believe that there are so many options in the free plan. such an amazing app. thank you everyone for the great work!

This app has phenomenal features that are super useful for businesses of all sizes. I look forward to writing an updated review once I have experienced them for myself. What's more amazing than the app itself are the support team behind it. I forgot to write one yesterday for Winnie, but was amazing. helpful and quick. Today I asked the team about a promo they were running. Jay responded, incredibly quick and took care of business just like that. Both also provided screenshots with proof of their work, which was just awesome to see. 10/10 app so far, and 20/10 support team.

Excellent support, I had many questions and they were patient enough to answer them without any problems.

customer service is great! everyone has responded so quickly and are so patient! They have addressed my questions and helped me with setting up the app.

17TRACK is an amazing app that really makes my life easier. I order from a lot of different websites and this app helps me keep track of all my shipments in one place, no matter which carrier is used. The interface is clean, easy to use, and the notifications are super helpful. I highly recommend it to anyone who shops online regularly!

Bin sehr zufrieden mit der App. Denver ist bei Fragen immer schnell hilfsbereit. Kann 17Track nur empfehlen.

Their support is superb! They are absolutely very helpful and accommodating. Winnie and Serene are rockstars. They both helped me so much with the exported data that I was working on. Shout out to their IT team as well, they are also the rockstars that we don't often recognize. I highly recommend this app. It is very useful and helpful. If there's something that's not available on their system, you just have to ask and they will let you know straight-up if it's possible to add them.

We’ve been using 17TRACK for our Shopify store Alpha Hue Clothing, and it’s been an absolute game-changer for both us and our customers. As a clothing brand that prioritizes customer satisfaction, providing seamless and transparent order tracking was essential. With 17TRACK, we were able to integrate real-time, multi-carrier tracking directly into our store. It supports all major couriers we use for domestic and international shipping, which helps reduce customer queries about delivery status. The automated notifications and branded tracking page have enhanced our post-purchase experience. Customers love being able to check the status of their orders in one click, and we’ve noticed a significant drop in WISMO ("Where is my order?") emails. Setup was easy, and their support team is responsive and helpful whenever we have questions or need customization. If you're running a Shopify store and care about delivering a smooth tracking experience, we highly recommend giving 17TRACK a try. It’s reliable, efficient, and enhances the professionalism of our brand. — Team Alpha Hue

I've been using 17track for a few months now and really like the integration with Klaviyo. UPDATED: after a lot of back and forth with the support team they finally understood how important it is to display Last Mile Carrier information on the tracking page. So they've updated the app and now it pulls LMC info from 20+ international carriers. I'm very happy with the results and the fact that they made it happen.

They told me that I could add 100 package trackings per month for free and I gave up on uninstalling the app. Now they say that I have 50 package tracking rights. They tricked me and lied and prevented me from deleting the app. It works absolutely terribly, do not use it and customer representatives give false and inaccurate information.

Winnie - Was SO nice and was able to help me quickly with the items that I needed. She was extremely kind and so quick, our conversation was less than 5 minutes. She really knows her stuff! As far as the app itself, I haven't really had the chance to use it yet! I really wanted to take advantage of the free offers while I had the opportunity to! I will be back to provide updates after a few weeks of use. Thank you sweet Winnie! You were amazing to work with!

it did help a lot especially when customer can just check their in your own web ,really helpful tools ~

Best app ever, Very happy with this app! It's super fast, reliable, and easy to use. I can track all my orders in one place without any issues