If the carrier tracking data sync period was shorter, it would be four stars. Sometimes, you can wait for almost a full day to get the tracking data to update on your orders compared to what is actually made available on the carrier's website or API. That being said, customer support for this application is exceptionally responsive and competent.

I've been using 17track for a few months now and really like the integration with Klaviyo. This app definitely has potential but it's very disappointing at the same time. After many interactions with their support team, which is always prompt to reply, it seems to me like these guys do not understand ecommerce business at all. They have created a nice app that works but are not open to fix small issues and apply simple, basic functionality that will make their app more powerful and appealing to existing and new customers alike. It's very frustrating and is making me look for alternatives.

great

Don't install this app unless you are sure you want to use it and already have a shipping / carrier account I installed this thinking I could use it to bridge the gap between Shopify and the carrier my supplier uses. BUT immediately after installing I could not configure or access the app at all, just took me to a login page with no account creation. I uninstalled it but already the damage was done: all of my carrier tracking links were set to a broken page. Shopify support can't do anything about it and there's no way to manually fix what this app has been able to configure. Definitely only install if you are actually shipping through them and have an account already, else you'll be stuck with a customer service and tracking nightmare

let discover it

user friendly!

App Working Well

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