17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Trackr Order Tracking, Tracker

Tracker: track my order app with branded order tracking page!

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Trackr Order Tracking, Tracker

Tracker: track my order app with branded order tracking page!

Rating

Rating

4,613 Reviews
9.6
195 Reviews
9.1

Pricing

Pricing

  • $9-$159 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $10-$250 / Month
  • 14 Days Free Trial

Features

Features

  • Global order tracking
  • Self-service tracking
  • Status notifications
  • Featured products upsell
  • Hide off-shore fulfillment
  • Paypal push integration
  • Customized tracking page
  • Triggered email notifications
  • Buyer protection options
  • Insightful shipment analytics
  • Product recommendations
  • Automated notifications
  • Branded tracking page
  • Real-time tracking
  • Estimated delivery dates
  • Manage returns
  • 2100+ carriers supported
  • 40+ languages supported
  • Hassle-free exchanges
  • Personalized order lookup
  • Hide carrier details

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Pros

Pros

  • Effortlessly track, protect, & sync orders to improve customer satisfaction
  • Reduces customer service requests by providing a self-service tracking page
  • Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
  • Provides global tracking for both international and domestic packages
  • Allows customization of the tracking page, enhancing brand experience
  • Triggered email notifications to inform customers about order status changes promptly
  • Buyer protection features against loss, damage, and delay
  • Provides insights into shipment delivery and performance exceptions
  • 24/7 customer support through chat or email
  • User-friendly interface praised for its intuitive design
  • Comprehensive carrier support consolidating a wide range of shipping companies worldwide
  • Real-time tracking keeps users informed about the status of their shipments
  • Free plan available which is beneficial for startups
  • Positive feedback on reliability and precision in order tracking
  • Notable support teams and responsive customer service
  • Provides real-time order tracking from 2100+ carriers
  • Customizable order tracking page to match brand design
  • Supports 40+ languages for a global audience
  • Real-time updates and notifications via email and SMS
  • Includes product recommendations on the tracking page to drive upsells
  • Optimizes package tracking and manages returns effectively
  • 24/7 customer support via chat or email
  • User-friendly for dropshippers with the option to hide carrier details

Cons

Cons

  • Issues with technical problems and poor development have been reported
  • Some updates have caused significant issues, such as shutting down the checkout process
  • Instances of inadequate customer support and communication, particularly post-purchase
  • Potential language barriers with the support team
  • Customization and setup might be complicated for non-technical users
  • Real-time updates might be dependent on carrier information accuracy
  • Over-reliance on notifications could be overwhelming for some customers
  • May not fully integrate with all e-commerce platforms seamlessly
  • Potential international shipping issues not addressed comprehensively
  • Performance and reliability may vary based on carrier service quality

Launched

Launched

Jan 03, 2021
Aug 18, 2015

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

4,613

Apps:

6

Average Rating:

4.8

Reviews:

2,207

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