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9.2
Redo logo

Redo

Develop by Redo Tech, Inc

$10

/ Month
Free plan available

The Future of Post Purchase Experience That Amplifies Sales

Automate returns
Reduce shipping costs
Incentivized exchanges
Store credit upsells
Flexible integration

About Redo

Launched May 24, 2020

Categories

Built by Redo Tech, Inc

Email :

[email protected]

Address

14761 Future Way, 400, Draper, UT, 84020, US

Website Privacy policy
Zotasell: AI Upsell‑Cross Sell logo
(24 Reviews)
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Add popups with coupons, timers, video and email capture...

Introduction Video

Description

Elevate shopper experiences with premium returns, order management, conversion & email marketing.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with an order management system. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more
  • Increase profit at each touchpoint of the buyer journey.
  • Increase exchange rates and decrease return rates with AI personalization
  • AI-first customer service in one unified inbox. Both for desktop and mobile app.
  • A full email and sms platform with shoppable email and AI persona targeting
  • Increase conversion rates in your checkout flow with AI-driven A/B testing

Pros

  • Transforms post-purchase experience, boosting sales and customer loyalty
  • Automates returns for customers and support teams, saving time and effort
  • Reduces or eliminates return shipping label costs through an innovative model
  • Increases revenue with incentivized exchanges and store credit
  • Creates upsell opportunities during the return flow
  • No contracts required, aligning with the business model
  • Outstanding customer support, with positive testimonials about responsiveness and assistance
  • Simple and efficient return processing for customers and staff
  • Robust statistical and reporting features
  • Highly customizable with continuous addition of new features

Cons

  • Not much information available on potential drawbacks or disadvantages from reviews
  • Dependent on the app’s compatibility with existing systems and processes

Top Helpful Reviews

AVGear.com

Sep 25, 2025  on Shopify

App is exceptionally easy to use. The concept is also quite brilliant in terms of giving the software away for free and essentially making the customer cover the cost. The workflow has really streamlined our returns process and we are excited to look into the services they offer. Onboarding and sales process was a little disorganized but the guys we worked with were still solid and answered all of our questions.

Minky Couture

Sep 25, 2025  on Shopify

Redo has been great to work with. Jaxon was a big help today getting an invoice sent to the correct email for a customer.

Ivy City Co

Sep 25, 2025  on Shopify

We only have good things to say about the Redo app and team. The customer service level is incredible! Highly recommend!

Toys"R"Us

Sep 25, 2025  on Shopify

Redo has been an excellent partner knowledgeable, responsive, and genuinely invested in our success. They’re quick to support us when issues come up and have been incredibly open to new integrations that improve our efficiencies. It’s clear they care deeply about both their clients and customers, and their ongoing innovation sets them apart!

roe Wellness

Sep 24, 2025  on Shopify

Working with Redo has been such a positive experience for us! Their team truly cares about our business and our customers, and it shows in every interaction. Whenever we’ve had a question or needed support, they’ve been quick, knowledgeable, and kind in their responses. Emry just helped us and she was wonderful! She was kind and delivered a solution quickly! You can tell they’re a team that values their partnerships and puts in the effort to understand what our brand needs. We’re grateful for the partnership and excited to continue working with them as they grow.

iteration

Sep 24, 2025  on Shopify

Really appreciate the Redo team working through with me to problem-solve for my specific business and returns-processing needs. The platform is easy to use and provides tons of customization to make it fit for what I need it to. The team there is great and goes out of their way to help.

ICONI

Sep 23, 2025  on Shopify

The Redo team is always innovating based on the feedback from entrepreneurs, which I truly appreciate. I love that Redo has a full suite of products for the customer facing and backend of business. They are also amazing with customer service by giving timely and thorough solutions.

Warp9Racing

Sep 23, 2025  on Shopify

The integration, features, and support from Redo is second to none. The transition was super easy from Shipstation, Route, and our archaic methods of returns. We are constantly finding efficiencies and improvements within the Redo platform and couldn't recommend it enough.

CoyoteVest

Sep 23, 2025  on Shopify

Great program and if there are any issues the redo team is always there to help get things running smoothly! Your customers and team will be happy they chose redo

Nettie

Sep 23, 2025  on Shopify

I don't think there is a better suite of software tools for e-commerce teams. Incredible customer service, incredible development tools. Saves me money and time. I love Redo.

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