ReturnZap Returns & Exchanges

Develop by ReturnZap

$29-$95

/ Month

14 Days Free Trial

Advanced returns policy, exchange, credit, and shipping labels

Store credit options

Automated returns management

Self-serve returns portal

Integrated refunds

Exchange facilitation

Shopify deep integration

Automated return labels

Global carrier integration

Automatic/manual return approval

About ReturnZap Returns & Exchanges

Launched May 25, 2016

Built by ReturnZap

Email :

[email protected]

Address

1954 Airport Rd, Unit #536, Atlanta, GA, 30341, US

Website Support Portal Privacy policy FAQ

Related Categories

Description

Automate returns, exchanges, store credit, and return shipping. Save time and reduce refunds.

ReturnZap makes it painless to manage returns with an all-in-one, automated return and exchange solution. Get a branded self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate return labels for dozens of carriers worldwide. Enable automatic return approval or require manual review. Create advanced returns policies for final sale items and more. ReturnZap is easy and fast to set up and comes with top-notch customer support.

Reduce refunds with integrated exchange options right in the returns portal
Enforce custom return policies. Auto-approve or review each returns request.
Issue store credit - gift cards and discount codes, with optional bonus credit
Automate return labels from carriers in the US, Canada, Australia, UK, and EU
Save money with no fees per return and no cap on returns or exchanges

Pros

Easy and fast to set up
Branded self-serve returns portal
Integrated refunds, store credit, and exchanges
Deep integration to Shopify returns
Automated return labels for dozens of carriers worldwide
Option for automatic return approval or manual review
Advanced returns policies for final sale items
Reduce refunds with integrated exchange options
Enforce custom return policies
Issue store credit with optional bonus credit
No fees per return and no cap on returns or exchanges
Top-notch customer support
Efficient return process for customers
Highly recommended by users

Cons

The detailed reviews did not explicitly mention any cons
Potential cons might include the need for consistent customer support
Another potential con is the dependency on deep integration with Shopify

Rating And Reviews

Soletto Shoes

Oct 12, 2024 on Shopify

ReturnZap has everything we need in a return app plus great, responsive customer service and a user friendly interface. Definitely highly recommended.

Lowbrow Customs

Sep 16, 2024 on Shopify

ReturnZap works wonderfully, and the support is next-level. Whenever we have had a question, or a need (including customization), ReturnZap has been on top of it immediately. We have used other platforms, and are happy to have found ReturnZap. Highly recommended.

Alton of Sweden

Sep 09, 2024 on Shopify

Great app and excellent support

The Qualis Collection

Aug 22, 2024 on Shopify

We've been using this app for a few months to streamline our returns process, and the service has been excellent from start to finish. David has been incredibly supportive, joining several calls to assist with any adjustments we needed. I would highly recommend this to anyone looking to reduce manual work and automate their returns processes. The price is attractive for the capabilities it offers.

Milk and Sand

Aug 20, 2024 on Shopify

I Love ReturnZap! The process to set up was not bad at all since the owner David was very quick to respond to any questions I had. A wonderful app to have for your small business to make returns more seamless and professional looking!

FluxPerfect Shop

Aug 20, 2024 on Shopify

Great app. Improved our returns process a lot and made things a lot more customer friendly. David was very helpful in working out the small kinks along the way. Highly recommended.

Theralogix Canada

Aug 15, 2024 on Shopify

We've had an excellent experience using the ReturnZap Returns and Exchanges app for our Shopify store. The app is user-friendly and provides a reliable return feature that has greatly streamlined our return process. It's a must-have for any company looking to offer a seamless return experience for their customers. What truly sets ReturnZap apart is their exceptional customer support. The team is incredibly responsive and always ready to assist with any questions or issues. We're very satisfied with the service and would highly recommend this app to other Shopify merchants.

AUM

Jul 12, 2024 on Shopify

My business is based in the UK and it was very easy to set up ReturnZap! Their customer service is top and they are very quick to respond to queries and offer their support - highly recommend!

MUCHV

Jul 08, 2024 on Shopify

The best returns app for shopify - lots of useful features, easy to set up, loads fast and looks beautiful. I had a few questions but David was always there to help and fast to respond.

Stranded Hair Group

Jul 03, 2024 on Shopify

We looked for the Return & Exchange app for weeks until we found ReturnZap. After installation and basic setup, we were happy with how it worked, but we knew that we could get so much more from the app. David reached out to us and sorted all our questions and needs to make a return and exchange process for our customers. We 100% recommend the best app you can get!

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