ReturnX | Auto Return Exchange

Develop by Hyperr Labs

$39-$169

/ Month

Free plan available 21 Days Free Trial

Easy return, exchange, refund, store credit, gift card & label

Automated return labels

Self-serve options

Custom branded portal

Refund via gift card

Major logistics integration

Actionable return insights

Custom rules engine

Flexible refund options

Ai-driven analytics

About ReturnX | Auto Return Exchange

Launched Apr 27, 2023

Built by Hyperr Labs

Email :

[email protected]

Address

36 Scotts Road, Bromley, England, London, BFP, BR1 3QD, GB

Website Privacy policy FAQ

Related Categories

Description

Track & automate return pickups, refunds and exchanges with a branded customer portal & AI analytics

Auto return and exchange app that keeps customers happy. With automated return labels and self-serve options and a custom branded portal, handling returns has never been easier. The best Shopify returns app for eCommerce automation, we offer a seamless return process that saves time and enhances customer loyalty with options like refund via gift card. Integrate with major logistics partners like DHL, DPD, Royal Mail, Shippo, UPS & USPS. Get actionable insights with return reasons and save hours.

Enforce Your Return & Refund Policy With Custom Rules Engine & Automation.
Flexible Refund & Exchange Options To Delight Customers & Recover Revenue.
AI Analytics Reads Placed Requests, Images & Comments To Give Better Insights.
Save Time By Automating Return Shipment Creation With Your Favourite Carrriers.
Self-Service Returns Page and Email Notifications To Reduce Customer Anxiety.

Introduction Video

Pros

Automated return labels simplify the return process
Self-serve options reduce customer anxiety and increase satisfaction
Custom branded portal enhances brand consistency and customer loyalty
Seamless integration with major logistics partners like DHL, DPD, Royal Mail, Shippo, UPS, and USPS offers flexibility
Actionable insights with return reasons help improve products and services
Flexible refund options, including refund via gift card, provide convenience for customers
AI analytics for better insights from requests, images, and comments
Custom rules engine to enforce return and refund policies efficiently
Automated return shipment creation saves time
Highly recommended by users for its efficiency and user-friendliness

Cons

The app relies heavily on integrations, so issues with logistics partners may affect performance
Advanced features and customization might require a learning curve for some users
Potential dependency on AI analytics for insights might not be suitable for all businesses

Rating And Reviews

Always Taken

Aug 12, 2024 on Shopify

Perfect Computer Agencies

Jul 31, 2024 on Shopify

KAYAMMAH

Jul 22, 2024 on Shopify

Easy to set up

Braclo

Jul 15, 2024 on Shopify

ReturnX‑UK Returns & Exchanges offers an efficient and user-friendly service for managing product returns and exchanges. Their platform simplifies the process, ensuring customer satisfaction and smooth operations. Highly recommended for businesses seeking a reliable returns management solution.

GJEMAX

Jul 10, 2024 on Shopify

Reprimo

Apr 25, 2024 on Shopify

This auto return app is amazing for managing returns and exchanges. Their assistance in integrating DPD, Royal Mail, and Shippo has been invaluable. Our team loved the customisability this app offers. They really listen to our problems and work proactively to solve them. The easy return helps my customers get return labels in no time. I love the return portal design and its customisability. The support is fantastic and they really like to work closely with their clients which is very useful in our industry.

Shop Cailey

Apr 06, 2024 on Shopify

I needed to make changes and chat helped me right away. Amey did all the work and I didn't have to wait long. I'm quite grateful. I tried other Return and Exchange Apps and they were all quite complicated. Return X is the easiest and I'm on the Free Plan. This works well, also.

VUDU

Mar 04, 2024 on Shopify

The support is excellent. We were requiring some customization on our app and the team got it done quickly. With Delhivery smooth integration and automated return workflow, my whole return journey is streamlined.

Panafrica

Feb 27, 2024 on Shopify

Easy to use solution with super nice support team. You must try it

HAYA | US

Feb 26, 2024 on Shopify

This app is everything you need!! saved me alot of time when it comes to customer service reps manually taking return/exchange requests. Also looks very clean + THE STAFF IS AMAZING, will help you through everything and make sure you're happy - very quick at adding/changing feature requests too

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