Taranker.Com Logo
8.5
AfterShip Returns & Exchanges logo

AfterShip Returns & Exchanges

Develop by AfterShip

$23-$239

/ Month
Free plan available
  • Verified
  • Return Label, Store Credit, Exchange, Return Policy, Refunds

    Flexible refund options
    Self-service returns
    Smart return rules
    Exchange encouragement
    Automated email updates
    Automated return processes
    Seamless return experience
    Carrier efficiency
    Branded return pages

    About AfterShip Returns & Exchanges

    Built by AfterShip

    Address

    120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

    Website Privacy policy FAQ
    Joy Loyalty Program & Rewards logo
    (1,473 Reviews)
    • Sponsored

    Loyalty & Rewards Program with VIP Tiers, POS &...

    Introduction Video

    Description

    Automated returns solution for brands to save time and recapture revenue on returns

    Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

    Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. more
    • Self-service returns page and email notifications to reduce customer anxiety
    • Smart return rules like returns window and non-returnable items to lower returns
    • Flexible refund and exchange options to delight customers and recover revenue
    • Automation rules like auto-refund and auto-restock to reduce manual work
    • Carrier and warehouse settings for quick and cheap package return and restocking

    Pros

    • Seamless returns experience that enhances customer satisfaction
    • Automation rules to save time and reduce manual work
    • Multiple return options including store credit, exchanges, and refunds to recapture revenue
    • Branded returns pages and automated email updates to reduce customer anxiety
    • Efficient management of carriers and warehouses
    • Great customer support with high ratings for responsiveness and helpfulness
    • All-in-one solution for managing returns and exchanges

    Cons

    • Some users reported the app is not perfect and has room for improvement
    • Issues with certain carriers, such as DHL, and lack of flexibility in addressing problems
    • Standard responses from support in some cases which might not fully address unique issues

    Top Helpful Reviews

    GoKarts USA®

    May 01, 2025  on Shopify

    This app is very expensive. $400 per month if you want the app to be usable. We cannot use this app for this reason. We reached out on chat with no response. We are choosing a new app

    Angels Jeans

    Apr 29, 2025  on Shopify

    I worked with Aditya today and he helped solve all my problems with a screen share. This was amazing! Way better than chatting. I'm all set up now and happy =)

    Pink Rose tk

    Apr 09, 2025  on Shopify

    Great customer Support! Moazzam Ali was defenetly great helping us through fixing some issues we faced. Thank you so much!

    Buildmat

    Mar 31, 2025  on Shopify

    Told us it could do certain features, kept telling us it's possible and we kept trying to make it work. Finally they spent time with their team and realised they were giving us the wrong information. Wasted our time and energy.

    Vivid Workwear

    Mar 14, 2025  on Shopify

    Setup was pretty complex but support helped us out all the way through. After 2 weeks of tweaking, we are happy with the finished product.

    TheDawgPack

    Mar 12, 2025  on Shopify

    Moazzam was helpful on the chat and was able to quickly resolve the issue that I was having with my domain. Well done!

    WALL BLUSH

    Feb 19, 2025  on Shopify

    This was great! I tried using Loop and they were missing so many features it was really tough to use. I set this up in a day and is a no brainer. I highly recommend.

    Prana Pets

    Feb 11, 2025  on Shopify

    Great customer Service. I reached out via chat and got some really good information but still i needed more help and they offered to get on a Zoom meeting with me to identify the issue. They did a great job troubleshooting my problem. Thank you and Neha was great. I hope you end up dealing with her. Very helpful

    Anji Mountain

    Feb 05, 2025  on Shopify

    Good, not great. There are some UX issues that make it occasionally buggy but the CS team is always very responsive and helpful.

    Modayn

    Dec 25, 2024  on Shopify

    10 stars for the customer service reps named Moazzam. Very helpful and quick in providing resolution! Superb!

    Yanet: Returns and Exchanges logo
    (152 Reviews)
    • Free Plan Available

    Quick and simple way to manage returns, exchanges and refunds...

    Rich Returns & Exchanges logo
    (81 Reviews)
    $19-$199 / Month
    • 30 Days Free Trial

    Allow customers to process returns, exchanges, and refunds...

    Returbo: Returns & Exchanges logo
    (61 Reviews)
    $29-$450 / Month
    • Free Plan Available

    Automatic returns, exchanges, and complaints!

    ExchangeIt Returns & Exchange logo
    (90 Reviews)
    $9.99-$19.99 / Month
    • Free Plan Available

    Boost customer retention with easy returns, refunds &...

    More App like this

    xConnector logo
    (56 Reviews)
    $19.99-$59.99 / Month
    • Free Plan Available

    Automatically create shipping labels and invoices

    ReturnGO Returns & Exchanges logo
    (324 Reviews)
    $23-$297 / Month
    • Free Plan Available

    Manage Returns, Exchanges, Refunds, Return Labels &...

    Insureful: Shipping Protection logo
    (21 Reviews)
    $8.99-$29.99 / Month
    • Free Plan Available

    Setup shipping protection based on percentage and fixed...

    Order Returns | easyReturns logo
    (61 Reviews)
    $9-$79 / Month
    • 15 Days Free Trial

    Simplifies your Order Returns, for you and your Customers!...

    Scroll to Top