7.9
PostCo: Returns & Exchanges logo

PostCo: Returns & Exchanges

Develop by PostCo

$49-$479

/ Month
14 Days Free Trial

Automate returns from store credit, exchanges to labels & more

Store credit options
Automate returns
Shipping label automation
Revenue retention
Offer exchanges
Custom portal design
Policy rule configurations
Personalised return flow
Peer-to-peer returns
71 Reviews
7.9

About PostCo: Returns & Exchanges

Launched Feb 25, 2020

Categories

Built by PostCo

Email :

[email protected]

Address

Lvl 40, Mercu 2, No.3, Jalan Bangsar, KL Eco City, Kl Eco City, KUL, 59200, MY

Website Support Portal Privacy policy

Introduction Video

Description

Retain your revenue or upsell on your returns. Save costs with automations and peer-to-peer returns.

PostCo provides you with a returns centre that is focused on revenue retention, upselling returns, and cutting operational costs. Customise your portal's design while automating your return policies - a delightful return experience increases customer loyalty! Now with reNEW: Enable your customers to purchase from your returners. Save on warehousing costs and save the environment. It takes minutes to get set up. Let's get you started with a custom onboarding or setting up custom integrations.

PostCo provides you with a returns centre that is focused on revenue retention, upselling returns, and cutting operational costs. Customise your portal's design while automating your return policies - a delightful return experience increases customer loyalty! Now with reNEW: Enable your customers to purchase from your returners. Save on warehousing costs and save the environment. It takes minutes to get set up. Let's get you started with a custom onboarding or setting up custom integrations. more
  • Configure policy rules to enable specific return outcomes based on your needs
  • Offer store credit, refund, and exchanges for equal or higher value products
  • Automate shipping label generation with custom or 50+ ready-made integrations
  • Personalise your return portal and flow: questions, return reasons, image upload
  • Unlock peer-to-peer returns, enabling repurchasing on a new sales channel

Rating And Reviews

SeaCycleSwim

Nov 12, 2024  on Shopify

Life changing product, can't believe it took me so long to find it. Makes returns super easy and less stressful. Wanted to specially mention Veronica, she has been my go to for all questions and has been so unbelievably helpful and just a dream to work with. Thanks so much guys.

st. Moran

Nov 05, 2024  on Shopify

Post Co dealt with my customer service matter effectively. I am happy with their service. We are managing our returns through their service.

Ocean and San

Oct 23, 2024  on Shopify

After two years with another return platform we decided to move to PostCo. The UI, analytics, and customer experience from PostCo is exactly what we were looking for. The customer service and onboarding setup was a breeze too, straightforward and Fara was very helpful.

Mallet London

Sep 23, 2024  on Shopify

As a brand that has been using the app, it is an extremely useful tool, with a multitude of options to make the customers experience as seamless as possible. The team at Post360 are responsive and always look to resolve any issues ASAP

Banded Together

Sep 21, 2024  on Shopify

Their recent update has improved our customers' returns experience and has made managing them easier for us. Their support team is also very responsive and helpful - highly recommend using PostCo for the convenience and effectiveness.

LABFRESH

Sep 17, 2024  on Shopify

One thing that's been bugging a D2C brand like us for way too long, is the return and exchange game. Having been on the lookout for the perfect return & exchange portal for quite some time, we landed on PostCo. And so happy we did! Where other portals and setups have limits in terms of bundling, currencies, return methods, language etc. PostCo seems to have hit the nail in terms of what a menswear merchant like us need. On top, they have an awesome and super reactive support / tech team, ready to handle your requests and needs. For perspective, PostCo has been teaming up with our WMS to custom build an integration of returns statuses and more. With this work, PostCo has helped cut down operational debt and customer service work by up to 45%!!(!) already a few months after implementing. Where 1 return usually came with 10+ clicks and a bunch of.. creative issues, a return now takes max 4 clicks, and everything just.. works! 10/10, can only recommend!

Hella Heels AU

Sep 11, 2024  on Shopify

I had the best onboarding experience with PostCo, and any issue or suggestion I've raised has been attended to. PostCo made our returns so much more time and cost efficient! Love the feature where we can automatically create an exchange order to reserve stock, but it stays on hold until the return is processed. Super easy integration with our SKUtopia shipping rates.

RAPH&REMY®

Sep 10, 2024  on Shopify

PostCo has transformed our online return process, making it incredibly efficient and simple for both us and our customers. Felicia has been very helpful with any needed customisations, ensuring a smooth onboarding experience. The system is easy to use and eliminates hassle, keeping customers informed every step of the way. We highly recommend PostCo for organising returns in your online store.

Earthbound™ Eco Sneakers

Sep 09, 2024  on Shopify

Very user friendly UI, easy to use back end, and overall good App for Shopify exchanges/returns. The great thing is that the exchange can be done for differently priced items. The customer service is also helpful when needed.

Buttonscarves

Sep 08, 2024  on Shopify

PostCo team is willing to do extra miles for us, really appreciate it. Shout out to Fara & team! This app is suitable for Indonesian brands as they already connected to local payment gateway. PostCo team is willing to do extra miles to cater our needs and willing to help us when we found any issue. This app really help us automate the return & exchange process and the installment process doesn't take long. Very impressed with PostCo & team.

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