We’ve tested several return portals and currently use a different one for our main store, which handles over 100,000 orders per year. Unfortunately, PostCo is missing several useful features that our other portal provides. In addition, we couldn’t process exchanges properly as they kept bugging when orders were released. Finally, since we recently merged this store with our main one, our one-year subscription was renewed even though we won’t be using it for the full term. We reached out regarding a partial refund, but were told this wasn’t possible.

PostCo's support team are ultra responsive and will quickly jump on a call if needed. Their portal is intuitive and the team are very helpful when setting up and making any changes to your return rules. All in all the platform works really well for us and our customers.

PostCo has made our return and exchange process much smoother and more efficient. The platform is easy to use, both for our team and our customers, which has helped improve customer experience and reduce support tickets. The PostCo team has also been highly responsive and supportive. They were quick to answer our questions, receptive to feedback, and proactive in offering solutions tailored to our business needs. Highly recommend!

Brilliant service, Aisyah has been particularly helpful and has been able to answer all of our questions. Spot on!

We have been using PostCo since 2020 and it has provided so much value-add through the years. We have also been looking for a resell platform and finally PostCo is launching theirs for the Malaysia market - the first ever. The team is friendly, quick and helpful in helping us troubleshoot our issues.

Life changing product, can't believe it took me so long to find it. Makes returns super easy and less stressful. Wanted to specially mention Veronica, she has been my go to for all questions and has been so unbelievably helpful and just a dream to work with. Thanks so much guys.

Post Co dealt with my customer service matter effectively. I am happy with their service. We are managing our returns through their service.

After two years with another return platform we decided to move to PostCo. The UI, analytics, and customer experience from PostCo is exactly what we were looking for. The customer service and onboarding setup was a breeze too, straightforward and Fara was very helpful.

As a brand that has been using the app, it is an extremely useful tool, with a multitude of options to make the customers experience as seamless as possible. The team at Post360 are responsive and always look to resolve any issues ASAP

Their recent update has improved our customers' returns experience and has made managing them easier for us. Their support team is also very responsive and helpful - highly recommend using PostCo for the convenience and effectiveness.