PostCo: Returns & Exchanges is an innovative app designed to transform the traditional returns process into a revenue-retaining, cost-effective, and customer-centric experience. It offers businesses the ability to create a customized returns portal, optimizing return policies to enhance customer satisfaction and loyalty. With the introduction of reNEW, PostCo enables a unique opportunity for customers to purchase items directly from returners, thereby reducing warehousing costs and promoting environmental sustainability. The app boasts a quick setup process and provides custom onboarding and integration possibilities for a seamless experience. Users can configure policy rules, offer various returns options like store credit, refunds, or exchanges, and automate shipping label generation with numerous integrations. Additionally, PostCo personalizes the return flow by incorporating elements like questions, return reasons, and image uploads, while also unlocking peer-to-peer returns for a novel sales channel.

Hillteck - COD OTP Verification is designed to tackle the common challenges associated with Cash on Delivery (COD) orders, particularly focusing on reducing Return to Origin (RTO) issues. The app verifies each COD order by sending a One-Time Password (OTP) to confirm the customer's shipping mobile number and purchase intent. By assessing order credibility, Hillteck can flag high-risk RTO orders, helping businesses avoid potential losses. Additionally, the app offers a smart feature to encourage customers to switch from COD to prepaid payments through attractive offers or discounts. It facilitates seamless payment conversion via UPI with just one click and communicates effortlessly with customers through WhatsApp notifications for order confirmations, shipping updates, and delivery alerts. Utilizing Hillteck can result in a significant reduction in COD-related losses, enhancing operational efficiency and customer satisfaction.