Automate returns from store credit, exchanges to labels & more
Show more
PostCo: Returns & Exchanges is an innovative app designed to transform the traditional returns process into a revenue-retaining, cost-effective, and customer-centric experience. It offers businesses the ability to create a customized returns portal, optimizing return policies to enhance customer satisfaction and loyalty. With the introduction of reNEW, PostCo enables a unique opportunity for customers to purchase items directly from returners, thereby reducing warehousing costs and promoting environmental sustainability. The app boasts a quick setup process and provides custom onboarding and integration possibilities for a seamless experience. Users can configure policy rules, offer various returns options like store credit, refunds, or exchanges, and automate shipping label generation with numerous integrations. Additionally, PostCo personalizes the return flow by incorporating elements like questions, return reasons, and image uploads, while also unlocking peer-to-peer returns for a novel sales channel.