Returns Plus ‑ Australia Post

Develop by Shopify

Free plan available

Offer easy returns, with printer-less returns & dynamic rules.

Order integration

Automate returns

Dynamic rules

Drop-off points

Customisable platform

Printer-less returns

Non-returnable rules

About Returns Plus ‑ Australia Post

Launched Dec 05, 2022

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Optimise returns with Australia Post’s Returns Portal Plus.

Our integrated & fully customisable platform takes the hassle out of returns for your business and your customers. Automate your returns by setting custom rules for non-returnable items, returns windows, return locations and return approvals. Customers can organise their return in a few clicks and choose from a list of drop-off points to lodge their return. If you have an Australia Post parcel contract and receive more than 5,000 return parcels p/a you can be ready to go in two easy steps.

Fully Customisable – Showcase your brand identity & persona
Unrivalled Network – Leverage Australia Post’s network of drop-off points
Printer-less Returns – At Post Offices or Retail Partners
Order Integration – Know which items in the order customers want to return
Non-returnable items – Create custom rules for non-returnable items

Pros

Fully customisable platform for returns management
Automates returns with custom rules for non-returnable items, return windows, locations, and approvals
Easy organization of returns for customers with a few clicks
Utilizes a vast network of Australia Post drop-off points for convenience
Supports printer-less returns at post offices or retail partners
Integrates order information to help manage incoming return items
Showcases the brand identity and persona during the return process

Cons

Requires an Australia Post parcel contract and a minimum of 5,000 return parcels per annum for initial setup
The reliance on Australia Post network might limit options for users outside its coverage area

Top Helpful Reviews

The Belly Ring Shop

Apr 26, 2023 on Shopify

5,000 returns per year, who has that many returns unless you're David Jones? This app was a bit of a waste of time for me unfortunately, was hoping for so much more.