The Australia Post Collect app gives you the opportunity to offer convenient out of home delivery locations to customers. Give more choice and reduce failed deliveries by allowing customers to deliver parcels to a convenient collection point rather than delivering to home. Choose from a list of post offices (many with extended hours) or secure 24/7 postal lockers. Please note that this is only available with Australia Post’s domestic contract parcel service (eParcel), and not My Post Business.

• Search for nearby Australia Post Collect locations based on customer address
• 2 recommended collection points are shown, with the closest point preselected
• Click "view more locations" to browse more collection points in a map view

Our integrated & fully customisable platform takes the hassle out of returns for your business and your customers. Automate your returns by setting custom rules for non-returnable items, returns windows, return locations and return approvals. Customers can organise their return in a few clicks and choose from a list of drop-off points to lodge their return. If you have an Australia Post parcel contract and receive more than 5,000 return parcels p/a you can be ready to go in two easy steps.

• Fully Customisable – Showcase your brand identity & persona
• Unrivalled Network – Leverage Australia Post’s network of drop-off points
• Printer-less Returns – At Post Offices or Retail Partners
• Order Integration – Know which items in the order customers want to return
• Non-returnable items – Create custom rules for non-returnable items