Australia Post Collect

Providing customers with more convenient delivery choices

Nearby location search

Preselected collection points

Map view browsing

24/7 postal lockers

Extended hours offices

About Australia Post Collect

Launched Dec 10, 2020

Built by Blue Yonder Technology Solutions (UK) Limited

Email :

[email protected]

Address

Room 224, 2nd Floor, Venture House, 2 Arlington Square, Downshire Way, Bracknell, ENG, RG12 1WA, GB

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Description

Offer convenient out of home parcel pick ups to your customers via Australia Post collection points.

The Australia Post Collect app gives you the opportunity to offer convenient out of home delivery locations to customers. Give more choice and reduce failed deliveries by allowing customers to deliver parcels to a convenient collection point rather than delivering to home. Choose from a list of post offices (many with extended hours) or secure 24/7 postal lockers. Please note that this is only available with Australia Post’s domestic contract parcel service (eParcel), and not My Post Business.

Search for nearby Australia Post Collect locations based on customer address
View all nearby collection points on a map
Select collection point

Pros

Provides more convenient delivery choices by offering out of home delivery locations
Reduces failed deliveries by allowing customers to select a collection point
Offers a selection of post offices with extended hours and 24/7 postal lockers
Helps customers find nearby collect locations based on their address
Preselects the closest recommended collection points for easy access
Map view feature allows customers to browse more collection points

Cons

Only available with Australia Post’s domestic contract parcel service (eParcel), limiting its accessibility
Not available for My Post Business users
Users might still prefer home delivery for convenience despite extended hours or lockers
Dependency on the app for choosing collection point might not work for people without smartphones

Top Helpful Reviews

Alpha-H Skincare Australia

Jan 05, 2025 on Shopify

This app is an excellent solution for customers who want to direct their parcels to a safe and convenient pick-up location—helping to avoid issues like parcel theft. The app was simple to install, and the support team provided quick and helpful assistance when needed. Overall, we are very satisfied with the functionality of this product. Highly recommended!