Amazing support, Jennifer answered all the questions I had and took me through the testing phase flawlessly.

Had a Zoom session with Deepan to resolve some issues and he was fantastic. Very helpful and efficient.

So far it's the only app that managed to give me the shipping method I need. Got quick efficient help fixing an issue of combining a few scenarios.

This App is amazing and absolutely flexible in terms of setting up shipping service. Thank you to Nithish for the great support and setup for our international shipping!

Found Durkesh to be very helpful and friendly he sorted my query out on the first call, always good experience speaking to support team

Associate was super helpful addressing my questions when starting my scenarios. I think this app will fulfill our needs.

The ShipX app has been fantastic! Their customer support is incredibly responsive — they walked me through everything I needed and patiently helped clarify all my questions. It's rare to find such attentive and helpful service. Highly recommended!

Nithish has been really helpful in working through some issues I've had with my scenarios. The app is very good and gives lots of flexibility for a complex merchant to set up bespoke shipping rates.

Jennifer and Nithish helped us set up through Zoom the unique shipping settings we needed using our existing UPS account. They both tested our parameters thoroughly while explaining it all - and now it's ready to go live. Woohoo! I'm relieved and excited that ShipX can make these rules happen for our perishable shipping boxes, and we can rest easy that we will not need to be calling and canceling/refunding too small of purchases in the future.

Vignesh was amazingly helpful in the final details of the set up and I love that this has solved my shopify problem.