Very good support - I was pretty lost at times setting this App up and Vinduja was very patient and helpful. She helped me set up a very complex shipping situation. Have not put the app into use yet - but so far impressed.

I had set up a meeting and was advised by Jenifer Logbase. Her advice and know-how in putting together complex shipping logics was first class and I am infinitely grateful to her for how well she was able to implement this. I will contact her in the future if I have any further questions. Great consulting and very good know-how.

I was struggling to find an app that would handle all the things I needed in one, but then I came across ShipX, and they have provided me with an answer. Their online chat support is wonderful. I just got off an hour long session with Vignesh, and he did an incredible job of helping me get everything set up the way I needed it to. Looking forward to taking this live!

So Far so Good, Great number of options for complexty and Barath helped me setup up the scenarios and combined shipping logic over zoom. 10/10 for the first week so far

der Support ist wirklich sensationell. In wenigen Minuten erhält man eine Antwort und eine passende Lösung. Ein großes Lob geht an vignesh

Barath was extremely helpful in getting my store situated before launch. This should be how Shopify works out of the box! Thanks!

Siva was very helpful. He understood the issues I was having and immediately came up with the solutions. I highly recommend this app.

I was struggling to set up my shipping rates in Canada when I came across ShipX. I contacted them and scheduled a meeting very quickly. Their team is amazing. I worked with their excellent customer service support member, Durkesh Kumar, who helped me set up my shipping options based on distance and weight perfectly. ShipX is very user friendly and highly recommended to use ShipX in the Shopify application. I will try the other Shopify they offer based on this fantastic experience!

Great customer service! (This message was from before I signed up) They still have great customer service, but I'm disappointed in the fact that I spent 2 days figuring out their app and setting up my scenarios to find out I need to be on the higher priced plan. They should have a simple message that pops up when you use a feature that is a more advanced feature. So keep this in mind when looking at this app, you will probably not be on the lower plans!

I've installed ShipX and followed the kind and expert guidance from Jenifer to set up all the necessary steps. I like this app for its clear GUI, logical configuration, elegance, and helpfulness!

Nithish from ShipX is such a pleasure to work with. Nithish is very knowledgeable and takes the time to explain how things work. Getting Nithish's help and assistance with setting up shipping structures via ShipX has been most helpful. Thank you Nithish for you help, I appreciate it. Warm regards, Tuesday

Durqesh was very helpful and smart guy. He setup everything for us. App works well. It is what we need. Thank you.

I am still trying this app but I already decide to give it a five star. The main reason is that Jennifer Joys offered me a wonderful support experience. While assessing the tool, I met some difficulties to make it work properly. I contacted customer support and Jennifer received me. After some chats, we jumped on a zoom call. She guided me through all the setup, showed me quite some tricks and answered every single piece of my questions. This great experience lightens my day. And I really appreciate all the help I received from her.

Durkesh provided fast and professional assistance. He immediately set up a Zoom call to help me configure my requirements, and I found it extremely helpful.

Are we the only one wondering why it isn't possible with ShipX to calculate delivery rules for shopping baskets with added discounts or do we just oversee a simple setting possibility?

Our shipping rules are a bit convoluted, and I was unable to figure out how to make it work myself. However, their team is SUPER responsive, and ended up doing pretty much everything for me. This will save a significant amount of time in custom invoicing and awkward calls to customers when vanilla Shopify shipping doesn't combine our rates as intended.

Thankyou so much team ShipX.. you should be call ShipRoX :) Special Mention & Thumbs up: Nithish, Barath & Jenifer Joys (Loved your help & support in setting this app for me) I recommend this app to everyone who wants to use calculated shipping/handling rates on multiple conditions.. I've using it for couple of months and I'm in love with the features this app provides. It looks difficult to set it up for the first time and I was overwhelmed by seeing so many parameters, that's when I asked for the support and to my luck which I don't find with multiple apps em using, it was super prompt. They had setup a zoom call within minutes and if one is not comfortable with the settings like me, taken the control and set them up themselves. Just wowwwwww!!!!

Jennifer was absolutely fantastic. I was having trouble with my google API key and she helped me log onto my google account and set it up. I have been struggling to get my shipping set up for weeks and she quickly got it done for me! Awesome job!

5 stars for the App and 5 stars for customer support. I had a call with Jennifer and she was amazing, patience and very knowledgable. She help me do a particular installations with different rules, rates, Markets she knew it all. Thank you Jennifer! we are now ready to sell and to market our new shipping proposition to our consumers!

Jenifer helped me in a very professional and polite manner. She was patient, attentive, and made sure all my concerns were addressed. I truly appreciate her support!