Very Good support i have got from Janani.. I successfully completed migration on zipcodes and also set up the Distance by Rates by creating google api..

Durkesh is very helpful & managed to solve my issue very promptly. App itself is very customisable & feature rich.

Best shipping app for Shopify. We've tested many and none are as complete and customizable as the ShipX from Logbase. Support is really fast and efficient.

Vignesh took a good amount of time to walk me through and set up our shipping rules and explaining the different options we now have to provide our customers. He made sure what we did actually worked and this is a big help due to the vast amount of shipping rules we want to set up.

The best service and support I have ever experienced on any platform. EVER. Hands-down. Thanks to Siva. Siva was excellent, very knowledgeable, very patient and thorough, and great at communicating. He educated me on the new AI-based packing algorithm and helped me setup some tricky packaging scenarios. The new AI-based packing algorithm is a game-changer - it calculates your customer-facing shipping rates very accurately without having to create endless scenarios. I haven't seen anything else like it and I've tested a LOT of shipping calculators recently. I can't recommend them highly enough. Ten starts out of five!

Vignesh was so helpful. He was kind and polite, and made sure all my scenarios were as they should be, and there were a lot. First contact with customer service, and was very pleased. Felt like I choose the right app for my needs.

So far, it looks great! I'm at the beginning of the process, but Jennier in customer support was fantastic and answered all my questions. I was able to hop on a Zoom call within an hour of when I booked it. Great customer service.

Thanks Rahul for the support. It is a bit complicated to get the tool runnung, but I think with th egood support , we will have a solid solution for the future. Thanks.

Nitish completed the first setup over a call for me, which was really helpful since we have a couple different scenarios. I already worked with the app before, once it is setup correctly it works really good.

WOW! This Shopify App is AMAZING! Nithish spent 2 hours helping us setup the shipping rates. If you have a complex shipping need then I throughly recommend this app! We are based in the UK and our couriers divide the country up into 8 zones and we have products that range from a Certificate to several tonne machine so the shipping rates have to be correct. Thanks SO much for all your help Nithish

Janani is great support, I can't thank her enough. She is dedicated, smart to support me to complete setup in Shipeasy app. Thanks so much!

Shipeasy is a great app that perfectly addressed the needs we had with our shipping rates, as we have multiple rules based on products and needed a solution to account for combination carts with multiple products with different rules. Shipeasy provides a fantastic, reliable solution for this. Their support team is also amazing, we had a lot of questions getting started but they were quick to reply with helpful instruction.

Barath was very helpful and assisted in setting up all the rules we needed. Great response time and support.

Only been a few weeks but so far so good. Vignesh with support has been very helpful and they are available same day when you need them. We use the app for setting up unique rates for our foreign markets.

Working as intended. We needed incremental shipping with exclusion on upsell products, and they helped us to set it to work. Nice and fast support through chat.

We are extremely grateful for Nithish Kumar's patience and guidance in helping us with our shipping rate setup. Thanks to his support, we were able to resolve our issue efficiently. Excellent customer service and highly recommended!

I had difficulty combining shipping rates but arranged a zoom call and spoke to Durkush who was extremely helpful. He understood the issues right away and, with my permission, took control of my screen to show me how to resolve the issue. Extremely polite and patient with me, thank you for you assistance and professionalism.

Great app for more complex shipping rules that Shopify can't accommodate. We are using it mainly to set different shipping rates for each supplier and ensuring the customer is only charged one delivery charge where they order multiple items with different shipping rates. The support from Vignesh has been great, very quick to respond on the Live Chat and always manage to resolve any issues quickly. They also offered a free Zoom call to help get everything set up, which was invaluable.

We had a fairly complex setup that we needed to accommodate, and the Logbase team supported us the whole time, while we did A LOT of trial and error to get things configured the way we wanted. The app is easy to use (once you understand a few nuances) and the team is phenomenal with help!

Needed some help to set up the app for my scenarios. Booked a Zoom chat and was helped by Janani. She was very knowledgeable and helpful. She set up my custom shipping scenarios, and we tested the rates together. Absolutely amazing service and a great app. So glad that I found it.