Dear Manas and Subi, I want to take a moment to express my sincere appreciation for the exceptional customer service you both provided. Your professionalism, attention to detail, and willingness to assist made a significant difference in resolving my issue smoothly. Thank you for taking the time to explain the issue in detail and ensuring I understood every aspect clearly It was evident that you genuinely cared about resolving my concerns efficiently. Thank you both for going above and beyond to assist me!

Subi was very helpful and able to resolve the issues and meet basic requirements. She was also able to advise subsequent setup if required.

Excellent app. The tech/customer service team is amazing and very quick to fix your issues. They go above and beyond too!

Pickeasy solved a very critical need for our website and most of the setup was very easy. I was able to schedule for help with some questions I had and Sudhan Ravi went above and beyond to help me with all of the technical questions that I have. I definitely recommend this solution to anyone needing to customize their local delivery service :)

First day installing and finding my way around has been great - with Barath's help and quick understanding to show me how to orientate myself. Looking forward to seeing how it improves my workflow, thank you. I'm not certain it will be suitable for me as I need to restrict item orders by day, which it can't currently help with, but I will see how I get on as the other improvements are really beneficial.

Thank you, Subi. The problem has resolved with the assistance of Subi through Zoom. It was easy and smooth!

Great app and even better customer service! I worked with Jenifer and she was amazing as always. Very good at understanding our companies needs and takes the time to make sure the app is working the way we need it to. Thank you!

Thank you Subiksha for helping me setup the app properly to fit my requirements! You've been a great help. I appreciate you so much!

Thanks Sudhan assisting me with editing theme code to work better with the app and store, i have this app on two of my stores now.

Janani did a great job. Fantastic support experience and configure PickEasy to work perfectly with ShipEasy. In fact, Shopify support told us that we could not setup ShipEasy and PickEasy for CCI API and had to select one. But she proved them wrong and got it to work.

Subiksha has displayed excellent service standards. Pickeasy has proven to be an invaluable addition to my Shopify store. Not only does the app itself enhance the checkout experience with essential features and a sleek, user-friendly design, but the customer service truly sets it apart from the competition. From the moment I reached out for assistance, the support team was prompt, courteous, and exceedingly helpful. They went above and beyond to resolve my issues efficiently, ensuring that my checkout process looked professional and included all the necessary information. What impressed me the most was their proactive approach. They didn't just solve my initial concerns—they also recommended additional features and optimizations that greatly enhanced the overall experience for my customers. Their expertise was evident as they offered thoughtful suggestions tailored to my store's unique needs. As someone with limited coding knowledge, I was especially grateful for their willingness to assist with CSS customization. The team took the time to input and fine-tune the code for me, ensuring that the final design aligned perfectly with my vision. This level of dedication and support is rare, and it made a significant difference in my experience. In summary, Pickeasy is a fantastic app backed by a team that genuinely cares about their users. If you're looking for a tool to elevate your checkout process and a team that will go the extra mile to help, I highly recommend giving Pickeasy a try. You won’t be disappointed!

This is a great app if you don't want to be in full control of your food business and not use any delivery service just yet. It was glitching at first and wasn't showing up for customers until they refreshed two times. However, I asked them to fix it and they did.

Siva Logbase has been extremely helpful. The functionalities of the app fulfils what we need for the business.

Siva & Subi were outstanding in their help with some issues I was having in changing shipping navigation and functions on our site. These guys were so so patient and helpful. they really went above and beyond. Thank you

App works as expected. And very friendly customer support in solving the issue. Thank you! Subi & Siva Support is so fast to fix any issues!