Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.
Key Strengths
Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
User-friendly interface that simplifies managing local delivery and pickup settings.
Flexible customization options for scheduling and delivery preferences.
Reliable functionality and significant contributions to operational efficiency.
Highly recommended customer service team known for going above and beyond.
Common Concerns
Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
Interface could benefit from further refinement, though this is often subjective.
Concerns about initial app glitches, although these are usually resolved promptly by support.
Final Thoughts
Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.
Miami Bloom Flower
Feb 18, 2025
on
Shopify
The up works as expect but still has place to grow, however support team is on place and ready to answer and help with any questions, special thanks to Manaz Logbase
Divine Flowers
Feb 14, 2025
on
Shopify
Siva and Aravind offered me exceptional support and service regarding my Pickeasy issue. I am very grateful for their professionalism and assistance.
TSVIT
Feb 13, 2025
on
Shopify
This is an excellent application with a multitude of important settings for those involved in local delivery. Of course, I’d love to further refine the interface, but that’s subjective – you can’t please everyone.
What really stands out, though, is the incredible support. They communicate quickly and easily via chat and are also more than happy to help you over an online Zoom call. It’s simply unbelievable!
A special shout-out goes to Manaz – you're an outstanding support!
BM Corner
Feb 12, 2025
on
Shopify
Janani is great support, I can't thank her enough. She is dedicated, smart to support me to complete setup in Pickeasy and explain al the funtion in a clear and easy to understand. Thanks so much!
Gladys Flowers
Feb 05, 2025
on
Shopify
I was having trouble with my delivery date picker and Dhina was able to understand my need and help me out with everything! i am very grateful and have peace of mind.
Bloom with Love Flowershop
Feb 05, 2025
on
Shopify
I needed some help and was able to communicate with a representative almost immediately via the chat box. Thank you!
Lima Floral & Co.
Feb 03, 2025
on
Shopify
Super recomendado! su servicio es excelente, en especial la atención de Subiksha quien me ayudo con todas mis dudas vía zoom, lo recomiendo al 100%!
My Store
Feb 02, 2025
on
Shopify
Outstanding Support from Rahul Pradeev!
Rahul Pradeev went above and beyond to help me launch the app on my website. His support was prompt, professional, and incredibly helpful throughout the entire setup process. He patiently guided me through every step, addressing all my questions and ensuring a seamless integration. Thanks to his expertise.
The Wildflower Dallas
Jan 30, 2025
on
Shopify
Barath was great. He solved all my issues and also showed me what i need to do to take care of it myself next time. Excellent customer service
The Handzon Shop
Jan 25, 2025
on
Shopify
Janani was amazing with her insight and understanding of what I needed. Thank you!
And today I was helped extensively by Manaz - also very accommodating and knowlegable. Thank you!
Brebow Cookies
Jan 23, 2025
on
Shopify
Amazing App and Outstanding Support!
Pickeasy has been a game-changer for my store! The app makes managing local delivery and pickup options super easy, and it has streamlined the whole process for me and my customers. It’s incredibly user-friendly, and everything works smoothly.
What truly stands out is their customer support—absolutely top-notch! They are always quick to respond and incredibly helpful, resolving any issues or questions I have. It feels great to know there’s a team behind the app that truly cares about their users.
If you’re looking for a reliable solution for delivery and pickup management, I highly recommend Pickeasy. It’s been a fantastic addition to my Shopify store!
Peak Press Juicery
Jan 22, 2025
on
Shopify
Barath was very helpful and solved our issue within a few minutes. This app is working as expected and we are very pleased with it.
Mayu's Cakes & Bakery
Jan 22, 2025
on
Shopify
Barath was super helpful activating email notifications for customers orders and adding pickup day/time to order notification emails!
Loving pickeasy for my local pickup and local delivery!
Gary's Patisserie
Jan 21, 2025
on
Shopify
It works like how you expect it to. I need to limit orders everyday with scheduled timeslots to manage traffic and production and this app does exactly that. Customer service is always helpful and resolves all my issues (if any). Been using it for 2-3 years now, happy with the product.
Sticksandstonesfloral
Jan 21, 2025
on
Shopify
I have used this app on and off for the past few years and it's one I always come back too. I have tried other similar apps but this is the best one by far and great customer service.
Janani was great! Highly recommended.
MFLEURS
Jan 19, 2025
on
Shopify
Manaz was amazing, I almost cancelled this App but thanks to Manaz I'm staying and going to keep using it.
Click Flowers UK
Jan 19, 2025
on
Shopify
Very helpful and informative. Further support required to resolve a different matter again very supportive. Thank you very much Subi x
Mirana Group
Jan 16, 2025
on
Shopify
The technical support team (Subiksha) is super helpful. They didn't just help us to do the configuration but also custom scripts to streamline the user experience
Cakery New Zealand
Jan 08, 2025
on
Shopify
Dear Manas and Subi,
I want to take a moment to express my sincere appreciation for the exceptional customer service you both provided. Your professionalism, attention to detail, and willingness to assist made a significant difference in resolving my issue smoothly.
Thank you for taking the time to explain the issue in detail and ensuring I understood every aspect clearly
It was evident that you genuinely cared about resolving my concerns efficiently.
Thank you both for going above and beyond to assist me!
Flinj Pte. Ltd.
Jan 05, 2025
on
Shopify
Subi was very helpful and able to resolve the issues and meet basic requirements. She was also able to advise subsequent setup if required.