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Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (1,212)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Tyner Pond Farm

May 07, 2025  on Shopify

My first call was with Barath. He was very helpful and patient. My call went beyond the scheduled window but he rerouted the other calls to other team members so we wouldn't be interrupted. Great support and great app! - Thanks! I had a second call with Jennifer and it was perfect! She is incredibly knowledgeable not only with their own app but with Shopify in general. Thanks again for the great product and support. Finally I had a 3rd call with Vignesh and he too was very professional and helpful with the Pickeasy app! Thanks again Vignesh

Sau Bake

May 07, 2025  on Shopify

The app is very convenient and covers all the bases our businesses needed for delivery and pick-up. The setup was fairly easy, but whenever I needed help, Subiksha from the PickEasy team was very helpful and answered all my questions efficiently. Definitely recommend!

Modern Nature

May 02, 2025  on Shopify

The app is a little complicated for inexperienced users. The support team is sometimes hard to reach and can take days to resolve issues. But when you get the right agent, everything works quite well. Dhina helped me again today, and they were fantastic. I wish everyone on the support team could be that generous, professional, and helpful!

Perfect Poundcakes

May 01, 2025  on Shopify

Barrat has been wonderful. I was very confused about configuring my website with Pickeasy until he assisted me. Very friendly, easy to talk to and patient.

Cakebox.ME

Apr 30, 2025  on Shopify

Amazing app Siva was super patient and handled the issue with ease.. Happy to work with you guys Thanks Fatima

Honey & Rose Cakes

Apr 29, 2025  on Shopify

Manaz and Nithish have both been very helpful to setup my time/date settings for my Shopify website. Great support team. If you are looking for a easy pickup time date app this is the one :)

The Flower Shop

Apr 25, 2025  on Shopify

LOVE THE APP AND THE TEAM. Subi was really helpful and fast in resolving our integration issues. Very easy to install for startup founders who have to multi task all day. Highly recommend this app.

Walker's Supermarket

Apr 24, 2025  on Shopify

I really struggled to set the features that I needed for my shopping page. Dhina was very responsive and jumped on a call very quickly to help me. He really talked me through the steps and helped set up additional features that I hadn't even thought about. Really pleased so far with this app

Eripio

Apr 23, 2025  on Shopify

Our store is going to be providing coffee for a large event and needed a way for customers to submit their orders ahead of time. I tried many apps, but this one fit the bill! Logbase support jumped on a call with me and walked me through exactly the scenario I was looking for. Thank you Subi!

Wackers

Apr 22, 2025  on Shopify

The app is great and very useful. And have amazing support team available to solve all your queries. Jennifer helped me setup the app smoothly. I highly recommend this app. Excellent support. Thank you Jennifer!

IdahoGiftBaskets.net - CGB

Apr 17, 2025  on Shopify

Manaz & Barath was simply amazing! He was professional and really helped me make the app even better than I thought! Thank yoU!

Tyner Pond Farm

Apr 17, 2025  on Shopify

My first call was with Barath. He was very helpful and patient. My call went beyond the scheduled window but he rerouted the other calls to other team members so we wouldn't be interrupted. Great support and great app! - Thanks! I had a second call with Jennifer and it was perfect! She is incredibly knowledgeable not only with their own app but with Shopify in general. Thanks again for the great product and support.

IdahoGiftBaskets.net - CGB

Apr 15, 2025  on Shopify

Manaz was simply amazing! He was professional and really helped me make the app even better than I thought! Thank yoU!

NAROSA SWEET PARTY

Apr 10, 2025  on Shopify

Manaz me ha ayudado a configurar y a entender la app. Fue de mucha ayuda. Comenzare a aprender a usarla la app bien y espero que sea tan buena como el servicio prestado por Manaz.

Tyner Pond Farm

Apr 08, 2025  on Shopify

Barath was incredibly helpful and patient. My call wend beyond the scheduled window but he rerouted the other calls to other team members so we wouldn't be interrupted. Great support and great app! - Thanks!

Lowney's Landscaping Center, Inc.

Apr 07, 2025  on Shopify

wow. the customer service was amazing. I was embarrassed about how much help I needed and he just kept helping.

Il mio negozio

Apr 02, 2025  on Shopify

L'app funziona bene ma c'erano alcune cose che non mi erano chiare nella configurazione e altri piccoli difetti nell'aspetto dell'app nel nostro sito. Grazie all'aiuto di Jenifer siamo riusciti a risolvere efficientemente tutti i nostri problemi, grazie!

My Secure Garden

Apr 02, 2025  on Shopify

Nithish has provided excellent support and service to me throughout the set up process for tghis app. He has been very patient with me, answering my queries, and making sure the app is working correctly for me. Nithish has supported me in setting up the ShipX, Pickeasy and Bookeasy apps and I have been delighted with his customer service and support.

EIGHTH PLATES

Mar 28, 2025  on Shopify

MANAZ WAS REALLY GREAT! HE INTRODUCED ME TO THINGS I DIDN'T EVEN KNOW I NEEDED. OVERALL I AM LOVING THIS APP SO FAR AND THE CUSTOMER SERVICE ZOOM CALL WAS THE ICING ON THE CAKE. THANK YOU MANAZ.

Barth Lane Coffee Roasters

Mar 26, 2025  on Shopify

Manaz assisted with setting up pick easy on our online store. He was very helpful and provided all the support we needed!

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