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Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (921)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Edis Chocolates

Aug 28, 2025  on Shopify

Manaz was extremely patient and helpful with setting up the app on my storefront. I am new to Shopify and he was knowledgeable and kind!

Caketopia

Aug 22, 2025  on Shopify

Just started to use the app and so far looks good, does about 95% of what I would need it to do but that is limited just by my Shopify subscription. Both Barath and Moonz were very helpful in helping me setting up the app.

Dogwood Canyon Audubon Center

Aug 22, 2025  on Shopify

Unable to use full capabilities as explained Pickeasy's help documentation. Pickeasy requires the CCS API. Although Pickeasy's help documentation says that this can be added by a Shopify admin through live chat, the information Pickeasy provides is not fully accurate. The plan I am on does not allow me to have access to the CCS API, even by paying an extra $20/mo to Shopify. I would need to pay a minimum of $100/mo extra to Shopify (in addition to the Pickeasy fees) to be able to fully implement the Pickeasy app.

The Nest

Aug 19, 2025  on Shopify

This has made it easier for us to manage the different types of pick up/delivery options we have in our store. I had a small issue (of my own doing of course) that they helped me fix so quickly! Definitely recommend this app.

Giant Sunshine Coast

Aug 13, 2025  on Shopify

I have been working with Subiksha for more than 2 weeks and she has been helping me with the complete business setup for our complication shipping setup. The app features all the requirements for setting up delivery, radius with post codes or distance plus a whole string of other features. Would highly recommend!

Berwick Flowers

Aug 12, 2025  on Shopify

This was a simple and easy-to-install app, it worked perfectly for my store, the support guy Manaz was amazing, took control of the mouse and zipped through like wildfire, and he guided me along the way as well. Highly rate this app.

luxe + lemons

Aug 12, 2025  on Shopify

I have left a review previously, but after encountering a small problem they resolved it almost immediately and with clear / digestible information on what happened / their fix. Thank you Pickeasy!

Yummy Yummy

Aug 11, 2025  on Shopify

Subiksha has been a great help setting up my store's pick up and local deliery. She even offered to set up customisations to enhance the user experience. Great help indeed!

Char Bar Catering

Aug 08, 2025  on Shopify

Subiksha is incredible. I wish she worked for us! Excellent customer service, very skilled and knowledgeable. The Pick Easy app has made our Shopify experience seamless, and it has helped our customers connect and purchase from us. The whole process and functionality of the app are simple. Highly recommend!

The party people catering co.

Aug 06, 2025  on Shopify

Manaz was great with helping solve any technical issues and guiding me through the backend of the app. Definitely recommend!

Danish Church in Australia - Shop

Aug 06, 2025  on Shopify

Big thanks to Subiksha for her excellent support in setting up and explaining the Pickeasy pickup point configuration on Shopify. She made the process smooth, clear, and efficient. Her expertise and helpful attitude were greatly appreciated!

DieProteinPizza.com

Aug 04, 2025  on Shopify

looks clean, a lot different ways to customize, if there is a problem support is always there to help!

Lakes Custom Computers

Aug 04, 2025  on Shopify

Subiksha was very helpful! We are implementing this app for our Custom PC business, to show "Build" dates when the computer will be built for the customer. Their technical team is cusotmising it for our usage :)

Zenith Laundry Service

Jul 29, 2025  on Shopify

We find ourselves at the 1-yard line, we have no plays left and we look to PICKEASY and they give us a signal and TOUCHDOWN. We are ready to launch our biz and it seems we are encountering challenging issues that we cannot resolve. Thank you PICKEASY as you made what we thought to be a game stopper to a game changer. Amazing team of problem solvers. You guys make it look too easy.

Riverside Bakehouse

Jul 25, 2025  on Shopify

We are preparing to launch with this app for our scheduling needs and it looks very promising. Thus far, I can say that their support team has been terrific and has been most helpful in answering questions AND helping to action the prescribed solutions! Thank you We appreciate your help, Manaz!

Cocina Joann Huizar

Jul 24, 2025  on Shopify

Berath was very helpful. He had patience and knew the solution to everything I asked. Overall, it was a good experience.

Standard Plus Butchers

Jul 22, 2025  on Shopify

This is App is perfect for my business. It helps myself and our customers shopping experience. I also highly rate the support given to myself by Subiksha & Manaz of the support team. Friendly, Knowledgeable and always happy to help. Real credit to the team. Really recommend this app.

Mr Swainstons

Jul 21, 2025  on Shopify

Great app and fits the needs of what we require. Great support also from Berath today on a zoom call to fix the tiny issue we had. Resolved quick and amazing support!

Riverside Bakehouse

Jul 17, 2025  on Shopify

We are preparing to launch with this app for our scheduling needs and it looks very promising. Thus far, I can say that their support team has been terrific and has been most helpful in answering questions AND helping to action the prescribed solutions! Thank you

Standard Plus Butchers

Jul 16, 2025  on Shopify

This is App is perfect for my business. It helps myself and our customers shopping experience. I also highly rate the support given to myself by Subiksha of the support team. Friendly, Knowledgeable and always happy to help. Real credit to the team. Really recommend this app.

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