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Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Shopify

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (973)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

By Bon

Oct 31, 2025  on Shopify

Janani was very helpful in getting around technicality and setting up the app. Looks to be very useful with many features for free, will see how it goes now :)

Bake with Pookie

Oct 31, 2025  on Shopify

I had an issue to figure out some same day slot availability from Pickeasy App, I clicked to help chat and got connected to Manaz and he sat with me on zoom call and helped to solve the problem immediately! So proffessional and customer centric experience.

The Meat Bar

Oct 30, 2025  on Shopify

Subiksha was ABSOLUTELY a great help. She was detailed, patient in repeating to me. Knew her stuff well. Even took notice of the gaps that I myself didn't notice and she fixed those for me. She is indeed a great asset.

Pasture Butchers Online

Oct 27, 2025  on Shopify

Subiksha was very helpful and friendly. She helped e set up the CCS API and shipping rates and was very patient and knowledegable

banketbakkerij jullens

Oct 25, 2025  on Shopify

Subiksha was incredibly helpful, patient, and professional during our setup process. She listened carefully, guided us step-by-step, and solved the issues we were stuck with. Her clear communication and kind approach made a big difference. Thanks to her, we are now back on track and ready to move forward confidently. Highly appreciated!

Yu Xiang Yan

Oct 24, 2025  on Shopify

Reached out to Subiksha with a problem I was facing with the app, while the problem was not immediately resolved in the call due to it being a more niche problem, she was proactive in listening to the exact issue and mentioned that she will take it back to the team for propose a solution . Thank you for sincere initiative! Overall the app is very helpful in setting up delivery schedules and has been working well for us

Life and Lair

Oct 22, 2025  on Shopify

Manaz was such a big help getting Pickeasy to work with my checkout. He also recommended tweaks to my site to help with the customer experience and went through and confirmed everything was working properly. He is very knowledgeable, patient and saved me so much time and heartache. I spent 2 days trying to get this to work and was about to give up trying, but he solved it all in less than 30 minutes. Definitely recommend and now I can open my website for business! Thank you, Manaz!

Noboxy

Oct 21, 2025  on Shopify

I was struggling a little bit trying to set up Pickeasy but Manaz was great helping me out and answering all my questions. Outstanding customer service!

Sunfare Nationwide

Oct 16, 2025  on Shopify

Manaz and Subiksha is fantastic! He took his time and helped me get pickeasy set up for my store. Manaz has great attention to detail and took the time to complete the process. He tested everything and made changes to the code as he tested it. Great Job Manaz!! Thank you Carl SunfareNationwide.com

Perham Prints

Oct 14, 2025  on Shopify

Vignesh did a great job on our store - checking everything over personally to make sure everything was working as it should do

Mystic Eco

Oct 09, 2025  on Shopify

I tried to set up pickup and delivery on my own and was struggling with it. I scheduled a free Zoom call to help with set up and Manaz helped me. He was so wonderful and helpful! Not only did he quickly set everything up, he also went steps further to edit some of my website code to make the checkout options look nicer for me. I really appreciated talking with him and my pickup/delivery options look great now!

Seymore Green

Oct 09, 2025  on Shopify

I recently worked with Manaz on my Shopify setup and I have to say—it was a game-changer. From the very first message, Manaz showed patience, technical skill, and a genuine desire to get things right. He walked me through the configuration step by step, fixed issues I didn’t even realize were there, and offered suggestions to optimize my setup. He tested everything after each change to ensure nothing broke. He never made me feel like a bother—even when I asked “stupid” questions. What impressed me most: Rapid responses (often outside typical hours) Deep troubleshooting, not just copy-paste fixes Willingness to customize things specific to my needs Clear, respectful communication If you want help on Shopify and want someone who actually cares about your success—not just closing tickets—ask for Manaz. Highly recommended.

The Raw Woof

Oct 09, 2025  on Shopify

App does what it advertises. Support has been amazing. Very prompt and knowledgeable team. Very easy to deal with.

DeskGrub

Oct 08, 2025  on Shopify

Huge shoutout to Rag and the PickEasy team! Rag jumped in, took charge, and got everything set up perfectly. Communication, and he made sure the job got done quickly and correctly. Definitely appreciate the extra effort and professionalism

Gully Bake

Oct 03, 2025  on Shopify

Barath was knowledgeable, professional and very helpful. He resolved my issue in reasonable time. Thank you!

SouthernRooted Girl

Oct 03, 2025  on Shopify

Barath was amazing and very friendly and answered all of my questions. Thank you for a great onboarding!

usefull

Sep 24, 2025  on Shopify

First time user of Pickup. I chose this app after I tried another one that I found clunky and difficult to set up. More importantly, Pickup offered a live video assistance and that's what really help me get set up and get going. During the 1-1 video meeting, I worked with Manaz and not only did he patiently walk me through setting up the app with all my delivery/shipping/pickup options, he also proactively helped fix some bugs in the system that he knew about (like something not loading properly on the slide out cart page). Additionally, Manaz gave me a bit more of his time and helped me customize a few small but very important details of the checkout process to make it clear and seamless for my customers. I'm excited to use this app to increase sales! Thank you so much Manaz for all your amazing support and patient help!

tilligetup

Sep 24, 2025  on Shopify

Subiksha is very helpful. Tho it would be very helpful if the app allows showing different languages according to customers according to the website's settings.

Smokehouse Soiree

Sep 23, 2025  on Shopify

Dhina was very experienced and knowledgeable, he helped me with the set up and was done within an amount of time i could have not done myself. Thank you!

Sunfare Nationwide

Sep 20, 2025  on Shopify

Manaz is fantastic! He took his time and helped me get pickeasy set up for my store. Manaz has great attention to detail and took the time to complete the process. He tested everything and made changes to the code as he tested it. Great Job Manaz!! Thank you Carl SunfareNationwide.com

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