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Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (912)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Zairyo

Jun 28, 2025  on Shopify

This application is very helpful for a grocery style store and able to set up with the support team Manaz was amazing help and clearly guided me on how to set up for my store.

Wholesale Club Ride Apparel

Jun 27, 2025  on Shopify

Barath was so helpful in getting this app set up for a complex use case for pre-orders on our store. Highly recommend.

berry kissed bliss

Jun 26, 2025  on Shopify

Manaz was amazing to work with. He fixed my issue plus showed me some other features I was not already using that are great features. His customer service and patience was absolutely great. A pleasure to work with him.

Bácús Cafe

Jun 16, 2025  on Shopify

Subiksha was very helpful in assisting me with installing this app how I wanted and answered all of my additional questions with ease. We are yet to start using this app live however we are pleased so far with the ease of use.

Herbal Pharm Singapore

Jun 16, 2025  on Shopify

Subiksha, i really appreciate your help. It do really help us a lot to get thing solve. Appreciate much.

Kitchen 435

Jun 16, 2025  on Shopify

Updated review -- I tried really hard to make it work since I really like what they've built. That said, while Pickeasy support was initially very responsive and made several efforts to help us with our issue, ultimately it couldn't be resolved between Pickeasy and Shopify, so we were forced to find an alternative. After upgrading in Shopify, the CCS API still wasn't communicating with Pickeasy and each support team kept passing me back and forth to the other. I also was unable to chat the support team after a few days and they didn't respond to my last email.

Cuppa Cake

Jun 13, 2025  on Shopify

Sudhan Ravi is great and helped me with my issue so quickly - really great customer service - highly reccomend

Cranki Patisserie

Jun 12, 2025  on Shopify

I needed some custom support to fix some glitches for my website. Subiksha was very quick to response and help to fix these issues through both the live chat and a zoom meeting. Very professional and I am pleased with the service. Thank you so much!

Kitchen 435

Jun 10, 2025  on Shopify

Manaz was very helpful in troubleshooting our page and helped us streamline our Pickeasy integration!

Uig Lodge

Jun 09, 2025  on Shopify

Manaz was exceptionally helpful when making customisations within the app and fixing some issues I had been having with configuring it to our needs. I am so impressed by the support provided by the team at Pickeasy. Thank you !!

Uig Lodge

Jun 02, 2025  on Shopify

Febin was exceptionally helpful when making customisations within the app. I am so impressed by the support provided by the team at Pickeasy. Thank you !!

Uig Lodge

May 30, 2025  on Shopify

Barath was extremely helpful when making adjustments to the delivery date picker - exceptional customer service thank you!!!

THREE ML

May 30, 2025  on Shopify

This is my first time setting up the app for my website. I've faced a few challenges, and the team from Pickeasy is really effective in helping me to solve those issues asap. Huge thanks to Dhina, who has helped me to resolve the issues back and forth and Jennifer, who guided me on enabling some required API. The support team is really effective and efficient. Great app!

Echo Valley

May 29, 2025  on Shopify

Jenifer, Subi and Annie were all SUPER helpful! 10/10 customer service and onboarding, highly recommend :)

Rice Spice & Dice

May 28, 2025  on Shopify

Subiksha is excellent . She provided top service. Sat on a zoom call with me when i had very limited time. Waiting for her to finish few tweaks so we can do live

Tanna Sweets

May 27, 2025  on Shopify

I've had a great experience with pickeasy app! The features are solid, and everything works seamlessly. What really stands out is the exceptional customer support. Subiksha, in particular, has been incredibly helpful - quick to respond, very customer-friendly, and always ready to assist with any issue. It's clear that they truly care about their users. Highly recommended for anyone looking for a this app.

Bakaliko

May 26, 2025  on Shopify

What a great app, so many options to handle even the weirdest edge case. And support is just fantastic. Subiksha jumped straight on a screen share to help out with an implementation detail we had, she is top top!!!

What The Cluck Farms

May 26, 2025  on Shopify

I needed some help with the setup. I scheduled a meeting and Barath was the agent who helped me. In about 10 mins we had the whole application configured and I was ready to take orders with multiple location pickups and delivery. Thanks for your help Barath!!

POPCORNMAN

May 22, 2025  on Shopify

Barath was very helpful and added extra help that i didnt even asked. The app is must have if you want to have a pick up / delivery store.

Sugar Wood NYC

May 22, 2025  on Shopify

So far so good. Shopify places a lot of limitations on the checkout process, and another app I was using didn't help me to overcome those limitations. When I started the setup process, I thought this app was going to be more of the same, however I DMed them at 11pm my time and surprisingly got a response immediately. I then spent an hour working with Janani and then later Farhath who helped me set the app up exactly how I want it to work. I am blown away by the level of service. Thank you!

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