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Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Shopify

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (1,028)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

LOOEYCOOEY

Jan 06, 2026  on Shopify

Farhath Manaz Five-star support! The agent was both knowledgeable and kind, taking the time to give a crystal-clear explanation. I felt genuinely helped and valued as a customer. Thank you!

Fresh Flowers & Gifts

Jan 05, 2026  on Shopify

This app was super easy to install and setup and the support is great! They fixed my issue very quickly.

Littlefoot Matcha

Jan 05, 2026  on Shopify

Jennifer was super helpful. She was able to get all my questions answered and help me set up Pickeasy in just 15 minutes.

Norwich Meadows Farm

Jan 02, 2026  on Shopify

Vagnish was great! He and his team helped implement the app to fit our specific needs, and support was provided the same day. Extrememly patients. Spent 55 minutes with me as we worked together.

Ya Ge E-Shop

Jan 01, 2026  on Shopify

Lisa was a tremendous help when I encountered issues setting up the Google Maps API. Although we eventually decided to abort the setup and revert to the starter plan, she patiently guided me through every step of the process. Her clear explanations and calm support made the experience smooth and reassuring throughout.

Mr Joy’s Supermarket

Dec 29, 2025  on Shopify

Subiksha is helpful and attentive to my inquiries. Speedy response, thank you :) I like that it adds multiple shipping options to the cart to allow customers to pick the time they'd like their products delivered.

BABYLON FLOWERS

Dec 28, 2025  on Shopify

Subiksha was really helpful in walking me through all of the steps to set Pickeasy up properly, making sure the delivery & pickup times are included in emails and on the thank you/order status pages. I really appreciate her help!

Ignatura

Dec 26, 2025  on Shopify

The best experience ever with Subiksha's help and guidance. Pickeasy has made our store much smoother and efficient.

Erewhon

Dec 18, 2025  on Shopify

Subiksha was wonderful. We couldn't have installed the app without her. We needed to install a deliver by Christmas day feature and this was our best option. Thanks again

Valentina e Pasqualina

Dec 18, 2025  on Shopify

Any problem you may have the support team will do anything to help you. Special thanks to Manaz for helping me solve the issue with my store :)

Bloom Haus & Co.

Dec 11, 2025  on Shopify

Dhina, was AMAZING! I'd been using another app for our delivery and pickup schedule, but ran into some issues. After requesting live support but only being met with "help guides" I decided to find another app to take over. From the time I got on the zoom with Dhina, I explained my companies issues and he got right to work. Thats what you call CUSTOMER SERVICE. Thank you Dhina for getting my shop back up and running like it should be.

Lili et Gordo - Expériences mexicaines

Dec 11, 2025  on Shopify

Worked well... and then the app widget stopped showing in cart... it was related with the theme 'Local' but support fixed it.

Lili et Gordo - Expériences mexicaines

Dec 10, 2025  on Shopify

Worked well... and then the app widget stopped showing in cart... could be related with the theme 'Local' but support could not fix it. I have to look for another solution.

Wonder Pies

Dec 09, 2025  on Shopify

Excellent technical support from Subi, great product. Functionality is working well, saved a lot of time and hassle.

Anderson Seafood, Inc.

Dec 09, 2025  on Shopify

I had an excellent experience working with Subiksha from the Pickeasy support team. She understood my requirements clearly and provided the best possible assistance. Her responses were quick, detailed, and extremely helpful. She made the entire process smooth and easy to follow. Truly appreciate her support and professionalism. Highly recommended!

Earthfare Supermarket

Dec 08, 2025  on Shopify

had some issues with set up but Subiksha was amazing in fixing them. Really happy with service and product to date

Burn BBQ

Dec 05, 2025  on Shopify

Had some issues setting up for my specific needs. Was helped very swiftly by Subiksha after contacting the helpdesk. And now it's running like a charm ! Highly recommend !

patisserielawrencev

Dec 03, 2025  on Shopify

Subiksha provided amazing support during our call. She helped me navigate the pickup and delivery date settings on Pickeasy with no issues at all. The app is very efficient and easy to set up. Their support team is available 24/7, and they respond incredibly fast — exactly what any business needs.

L'ARCO Shop

Dec 02, 2025  on Shopify

I had some technical issues with locale settings and checkout configuration, and Vignesh from the Pickeasy support team was incredibly helpful. He quickly resolved the problems and provided clear solutions for all my questions. The app works great for managing pickup and delivery options, and the customer service is outstanding. Special thanks to Vignesh for his professional and efficient support! Highly recommended for anyone looking for a reliable pickup/delivery solution.

Osmose Patisserie

Dec 01, 2025  on Shopify

Thank you for you help, it will be fast. The app is perfect for us. Thanks to Subiksha for her job.

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