Barath was knowledgeable, professional and very helpful. He resolved my issue in reasonable time. Thank you!

Barath was amazing and very friendly and answered all of my questions. Thank you for a great onboarding!

First time user of Pickup. I chose this app after I tried another one that I found clunky and difficult to set up. More importantly, Pickup offered a live video assistance and that's what really help me get set up and get going. During the 1-1 video meeting, I worked with Manaz and not only did he patiently walk me through setting up the app with all my delivery/shipping/pickup options, he also proactively helped fix some bugs in the system that he knew about (like something not loading properly on the slide out cart page). Additionally, Manaz gave me a bit more of his time and helped me customize a few small but very important details of the checkout process to make it clear and seamless for my customers. I'm excited to use this app to increase sales! Thank you so much Manaz for all your amazing support and patient help!

Subiksha is very helpful. Tho it would be very helpful if the app allows showing different languages according to customers according to the website's settings.

Dhina was very experienced and knowledgeable, he helped me with the set up and was done within an amount of time i could have not done myself. Thank you!

Manaz is fantastic! He took his time and helped me get pickeasy set up for my store. Manaz has great attention to detail and took the time to complete the process. He tested everything and made changes to the code as he tested it. Great Job Manaz!! Thank you Carl SunfareNationwide.com

I’ve been using the Pickeasy app on my Shopify store, and it has been an absolute game-changer for managing pickup and delivery options. The app itself is straightforward, reliable, and does exactly what it promises. What really sets Pickeasy apart, though, is their incredible support team. Whenever I had a question or needed a tweak for my store, their team responded quickly and went above and beyond to help me get things set up the way I wanted. It’s rare to find this level of dedication and customer care. They not only solve problems but also give clear explanations and suggestions to make things better. Highly recommend Pickeasy—not just for the features, but for the outstanding support behind it.

I love the app, it's a great addition to my website. Manaz was absolutely amazing!!! Helped me set up my account, I could've never done it without his help.

pretty good app. just go for the higher version of plan to enjoy the perks most function. Thanks you Subiksha for your help

Subiksha was very helpful today in getting me on the right plan for Pickeasy when I couldn't work out how to do it, responding to the online chat very promptly and then setting up a Zoom call to take me through it. Thank you for your quick help and explaining everything clearly!

The customer support is fantastic! The team are very willing to help. I had the pleasure of speaking to Dhina who went above and beyond - thank you so much!

Subiksha was very helpful during our zoom call, answered all my questions and made suggestions that improved the service and its usefulness to my store.

Manaz was exceptional in the help he provided. He checked my store multiple times to see how my store can be improved. Quite patient and took his time to help me. Thank you Manaz

Barath was extremely helpful and patient during our zoom call. Everything was set up in a timely manner.

Manaz was extremely helpful and fixed my concerns very quickly. He also made excellent recommendations and addressed that as well.

This app works great and the Logbase support team is phenomenal. I've never experienced such amazing support with a Shopify app before! I did a free trial of another app from Logbase (Dealeasy), and had such a positive experience with the support that I decided to look into their other apps. I was already using another shipping calendar app but after the trial on Pickeasy, I'm switching over. The app works really well. It may take awhile to understand exactly how to make various changes and customizations, but every single use case I needed for the app was covered. I've never known an app company whose support team will answer questions and make technical changes on the fly for you (at all hours of the day!), or where you can schedule a zoom call on Calendly to go over questions. I'd like to call out Vignesh and Kavishan from the support team who have been extremely helpful so far. I definitely recommend this app and the Logbase company!

Spoke with both Subiksha and Jennifer to make fixes to my site. Both provided excellent support for two different queries. Clear and concise instructions provided over a zoom call. I really appreciate it.

Manaz was extremely patient and helpful with setting up the app on my storefront. I am new to Shopify and he was knowledgeable and kind!

Just started to use the app and so far looks good, does about 95% of what I would need it to do but that is limited just by my Shopify subscription. Both Barath and Moonz were very helpful in helping me setting up the app.

Unable to use full capabilities as explained Pickeasy's help documentation. Pickeasy requires the CCS API. Although Pickeasy's help documentation says that this can be added by a Shopify admin through live chat, the information Pickeasy provides is not fully accurate. The plan I am on does not allow me to have access to the CCS API, even by paying an extra $20/mo to Shopify. I would need to pay a minimum of $100/mo extra to Shopify (in addition to the Pickeasy fees) to be able to fully implement the Pickeasy app.