Taranker.Com Logo
Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (892)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Standard Plus Butchers

Jul 22, 2025  on Shopify

This is App is perfect for my business. It helps myself and our customers shopping experience. I also highly rate the support given to myself by Subiksha & Manaz of the support team. Friendly, Knowledgeable and always happy to help. Real credit to the team. Really recommend this app.

Mr Swainstons

Jul 21, 2025  on Shopify

Great app and fits the needs of what we require. Great support also from Berath today on a zoom call to fix the tiny issue we had. Resolved quick and amazing support!

Riverside Bakehouse

Jul 17, 2025  on Shopify

We are preparing to launch with this app for our scheduling needs and it looks very promising. Thus far, I can say that their support team has been terrific and has been most helpful in answering questions AND helping to action the prescribed solutions! Thank you

Standard Plus Butchers

Jul 16, 2025  on Shopify

This is App is perfect for my business. It helps myself and our customers shopping experience. I also highly rate the support given to myself by Subiksha of the support team. Friendly, Knowledgeable and always happy to help. Real credit to the team. Really recommend this app.

ForHerCosmetics Detroit

Jul 15, 2025  on Shopify

Subiksha was an amazing guide during our meeting. She helped me put in my ticket for updates and showed me how to navigate the new app!

Bunny & Co

Jul 15, 2025  on Shopify

I have been using the Zapiet which was good but had a feature that was missing that I needed and was often a little bit clunky and limited in the way it looks, so thought I would give Pickeasy a try. The app itself is easy to use on the backend and it has all of the features I need - I am a product based business that uses shipping, in store pickup and I also have several different local delivery service options. With Pickeasy I can create all of the different shipping options that I need so when a customer goes to checkout it is seamless and only gives them the correct options available for their location. I needed assistance with some coding as I use several other apps on my website that appear on the cart page and they were able to jump in and do all of that for me. Very happy I made the change, thank you!

Hart's Upstate

Jul 14, 2025  on Shopify

I have a complex shipping & delivery offering and this app made it so easy. Customer service did all the hard work for me. Thank you Barath for all of your help!

PureToppers

Jul 10, 2025  on Shopify

I am so over the moon with the support Manaz provided me. He understood the problems i was having with the app and customers bypassing the date selector. He was able to sort this for me and provide additional help. The app has been a real life saver. Even more with the help from Manaz THANK YOU!!!!

Nekid Swimwear

Jul 09, 2025  on Shopify

so far so good! Subiksha helped me set up the app very efficiently. and she was also very patient with all my questions.

MiniLeaf

Jul 08, 2025  on Shopify

This app offers a wide variety of capabilities that suited my business needs well. Customer service is very helpful and quick to respond, great overall experience.

Riso Cake

Jul 07, 2025  on Shopify

Subiksha helped me to solve the issue very quick! She was also very friendly and easy to communicate.

KanataFresh.ca

Jul 04, 2025  on Shopify

Excellent Support & Easy Setup! We had a few issues with the appearance of the app on our store, but Manaz from the Pickeasy team was incredibly helpful and quick to respond. He assisted us in updating the app settings and resolved everything efficiently. Thanks a lot for the great support and a smooth experience! — Redchillies Meat Market / KanataFresh.ca

MidAmerican Beef Co

Jul 01, 2025  on Shopify

Manaz was wonderful with help in the pickeasy app today! He was able to customize the app just for our store. Thank you!

Zairyo

Jun 28, 2025  on Shopify

This application is very helpful for a grocery style store and able to set up with the support team Manaz was amazing help and clearly guided me on how to set up for my store.

Wholesale Club Ride Apparel

Jun 27, 2025  on Shopify

Barath was so helpful in getting this app set up for a complex use case for pre-orders on our store. Highly recommend.

berry kissed bliss

Jun 26, 2025  on Shopify

Manaz was amazing to work with. He fixed my issue plus showed me some other features I was not already using that are great features. His customer service and patience was absolutely great. A pleasure to work with him.

Bácús Cafe

Jun 16, 2025  on Shopify

Subiksha was very helpful in assisting me with installing this app how I wanted and answered all of my additional questions with ease. We are yet to start using this app live however we are pleased so far with the ease of use.

Herbal Pharm Singapore

Jun 16, 2025  on Shopify

Subiksha, i really appreciate your help. It do really help us a lot to get thing solve. Appreciate much.

Kitchen 435

Jun 16, 2025  on Shopify

Updated review -- I tried really hard to make it work since I really like what they've built. That said, while Pickeasy support was initially very responsive and made several efforts to help us with our issue, ultimately it couldn't be resolved between Pickeasy and Shopify, so we were forced to find an alternative. After upgrading in Shopify, the CCS API still wasn't communicating with Pickeasy and each support team kept passing me back and forth to the other. I also was unable to chat the support team after a few days and they didn't respond to my last email.

Cuppa Cake

Jun 13, 2025  on Shopify

Sudhan Ravi is great and helped me with my issue so quickly - really great customer service - highly reccomend

Scroll to Top