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Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (906)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Echo Valley

May 29, 2025  on Shopify

Jenifer, Subi and Annie were all SUPER helpful! 10/10 customer service and onboarding, highly recommend :)

Rice Spice & Dice

May 28, 2025  on Shopify

Subiksha is excellent . She provided top service. Sat on a zoom call with me when i had very limited time. Waiting for her to finish few tweaks so we can do live

Tanna Sweets

May 27, 2025  on Shopify

I've had a great experience with pickeasy app! The features are solid, and everything works seamlessly. What really stands out is the exceptional customer support. Subiksha, in particular, has been incredibly helpful - quick to respond, very customer-friendly, and always ready to assist with any issue. It's clear that they truly care about their users. Highly recommended for anyone looking for a this app.

Bakaliko

May 26, 2025  on Shopify

What a great app, so many options to handle even the weirdest edge case. And support is just fantastic. Subiksha jumped straight on a screen share to help out with an implementation detail we had, she is top top!!!

What The Cluck Farms

May 26, 2025  on Shopify

I needed some help with the setup. I scheduled a meeting and Barath was the agent who helped me. In about 10 mins we had the whole application configured and I was ready to take orders with multiple location pickups and delivery. Thanks for your help Barath!!

POPCORNMAN

May 22, 2025  on Shopify

Barath was very helpful and added extra help that i didnt even asked. The app is must have if you want to have a pick up / delivery store.

Sugar Wood NYC

May 22, 2025  on Shopify

So far so good. Shopify places a lot of limitations on the checkout process, and another app I was using didn't help me to overcome those limitations. When I started the setup process, I thought this app was going to be more of the same, however I DMed them at 11pm my time and surprisingly got a response immediately. I then spent an hour working with Janani and then later Farhath who helped me set the app up exactly how I want it to work. I am blown away by the level of service. Thank you!

Windsor Meats

May 21, 2025  on Shopify

This app is great for managing our orders for in store pick up and local delivery for our business. Highly recommended. Their customer support is also fantastic, they were able to add some custom features that we needed on our website, the service was friendly and also very efficient!

2nd Street Bakery

May 19, 2025  on Shopify

Annie & Vindu have been most helpful! They were both extremely helpful! I am terrible with computers and they both were patient and kind in helping me trouble shoot some issues. I will highly recommend this app to everyone based on my experience with both of these wonderful ladies. Thank you again!!

Heal Thy Self Juicing

May 19, 2025  on Shopify

Annie was extremely helpful and so kind to work with. She guided me through the steps to setup my delivery and pickup calendar and help me set up my zip code zones. She was so helpful with providing me with options to remove unwanted features. She even went above and beyond to help me with my checkout service. She was thorough and guided me to the user manual if I need to reference other guides to setup my pickeasy delivery services. Thank you so much Annie you are a true star.

SKÚBB

May 14, 2025  on Shopify

We've been using this app for a while and it's perfect for our needs. Support has always been amazing and helpful and recently we needed assistance with calendar integration and Subiksha was really helpful.

memento belfast

May 13, 2025  on Shopify

This is the third time I have installed Pickeasy on a client's website. It is by far the easiest to use and configure. And the customer support (Manaz, in this instance) is always first class for the initial setup. Thank you Manaz.

Unless Kids

May 08, 2025  on Shopify

Useful app and helpful service. I would recommend this app for anyone who wishes to add customization to their delivery preference experience.

Tyner Pond Farm

May 07, 2025  on Shopify

My first call was with Barath. He was very helpful and patient. My call went beyond the scheduled window but he rerouted the other calls to other team members so we wouldn't be interrupted. Great support and great app! - Thanks! I had a second call with Jennifer and it was perfect! She is incredibly knowledgeable not only with their own app but with Shopify in general. Thanks again for the great product and support. Finally I had a 3rd call with Vignesh and he too was very professional and helpful with the Pickeasy app! Thanks again Vignesh

Sau Bake

May 07, 2025  on Shopify

The app is very convenient and covers all the bases our businesses needed for delivery and pick-up. The setup was fairly easy, but whenever I needed help, Subiksha from the PickEasy team was very helpful and answered all my questions efficiently. Definitely recommend!

Modern Nature

May 02, 2025  on Shopify

The app is a little complicated for inexperienced users. The support team is sometimes hard to reach and can take days to resolve issues. But when you get the right agent, everything works quite well. Dhina helped me again today, and they were fantastic. I wish everyone on the support team could be that generous, professional, and helpful!

Perfect Poundcakes

May 01, 2025  on Shopify

Barrat has been wonderful. I was very confused about configuring my website with Pickeasy until he assisted me. Very friendly, easy to talk to and patient.

Cakebox.ME

Apr 30, 2025  on Shopify

Amazing app Siva was super patient and handled the issue with ease.. Happy to work with you guys Thanks Fatima

Honey & Rose Cakes

Apr 29, 2025  on Shopify

Manaz and Nithish have both been very helpful to setup my time/date settings for my Shopify website. Great support team. If you are looking for a easy pickup time date app this is the one :)

The Flower Shop

Apr 25, 2025  on Shopify

LOVE THE APP AND THE TEAM. Subi was really helpful and fast in resolving our integration issues. Very easy to install for startup founders who have to multi task all day. Highly recommend this app.

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