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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Shopify

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (1,068)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Your Local Pharmacy

Jan 23, 2026  on Shopify

Just installed this app, to say the service/support whist setting it up was fantastic is an understatement. Liberally no waiting around. Guidance on set up from the beginning right through to the very end. Works like a charm too and cheaper that others on the market. Thanks Rajkumar for all your help Dee

AfiPapilles

Jan 22, 2026  on Shopify

Dhinakar has been fast and effective every single time I needed the help. The app is otherwise quite simple to use.

The Flowerhood

Jan 21, 2026  on Shopify

Farhath was a fantastic help, went above and beyond my original request to make improvements for my site.

Vilden.co

Jan 21, 2026  on Shopify

I recently installed the app. It's very user friendly and I was able to easily navigate the UI. I reached out to the support team and Vinduja helped me. She was very resourceful and went beyond our scheduled call and she took the time to review other settings to ensure I don't have any gaps in my configuration. I am very thankful for her help and was impressed by the support experience. I highly recommend them to Shopify owner who wants to simply their shipping/delivery setup.

APETIT Catering & Store

Jan 20, 2026  on Shopify

Had a zoom chat call with Manaz Logbase and it was REALLY REALLY helpfull!! Loving the pickeasy app since 5 years ago!

Tots to Teens Furniture

Jan 18, 2026  on Shopify

Janani and Subiksha was a wonderful help and very patient with me. I am very grateful for her time and expertise.

Berry & Brine

Jan 16, 2026  on Shopify

Vignesh, was extremely helpful! Took the time to dive in and fix the problem - amazing service. thank you!

Tots to Teens Furniture

Jan 15, 2026  on Shopify

Janani was a wonderful help and very patient with me. I am very grateful for her time and expertise.

Reynolds Timber & Building Supplies

Jan 15, 2026  on Shopify

Manaz from Pick Easy was absolutely brilliant. He went above and beyond to help me set up delivery for both retail and B2B, taking the time to understand exactly how my business works and tailoring everything to fit. Nothing was too much trouble — he was proactive, patient, and genuinely invested in making sure everything ran smoothly. If you’re looking for someone who actually cares about getting things right (not just ticking boxes), Manaz is the person. Outstanding service from start to finish.

Flowers On Pollen

Jan 15, 2026  on Shopify

Subiksha Has been very helpful and proactive in her support of getting our store set up to use Pickup Delivery Date-Pickeasy app and we are excited to see how it works for our business.

CouscousForYou

Jan 13, 2026  on Shopify

Barath, bon services patient et a l'écoute professionnalisme au top Outstanding support! The assistance was fast, professional, and extremely clear. Every issue was handled carefully, and everything works perfectly now. One of the best support experiences I’ve had. Highly recommended.

't Suikerhuys

Jan 13, 2026  on Shopify

Subiksha really helped me this early morning to set up the pickeasyapp. She showed me everything I needed to know, to help customers and make it easy to setup.

Ombelle Fleuriste

Jan 11, 2026  on Shopify

Belle interface administrateur. Possibilité de faire des blackout avec date et heures précises. Par contre, je ne peux pas croire qu'on puisse faire une passe passe pour contourner la validation aussi aisément. J'ai même reproduit sur le site demo en entrant un zip code qui n'est pas géré pour la livraison locale. Ensuite on met un bon zip code et les champs pour choisir la date et l'heure restent invisibles après cette manipulation. Aussi, si on ne veut pas de shipping, parfois quand il y a une erreur, on a 2 fois le widget et le widget du shipping est visible. Vraiment instable.

Orchidya

Jan 07, 2026  on Shopify

Subiksha has been incredibly helpful and has already supported us a great deal with the app setup. The features look great so far, and we’re hopeful it continues to perform well, especially as it solves issues that Shopify itself doesn’t address, even at a high cost. This app offers genuinely useful features that Shopify simply doesn’t provide.

LOOEYCOOEY

Jan 06, 2026  on Shopify

Farhath Manaz Five-star support! The agent was both knowledgeable and kind, taking the time to give a crystal-clear explanation. I felt genuinely helped and valued as a customer. Thank you!

Fresh Flowers & Gifts

Jan 05, 2026  on Shopify

This app was super easy to install and setup and the support is great! They fixed my issue very quickly.

Littlefoot Matcha

Jan 05, 2026  on Shopify

Jennifer was super helpful. She was able to get all my questions answered and help me set up Pickeasy in just 15 minutes.

Norwich Meadows Farm

Jan 02, 2026  on Shopify

Vagnish was great! He and his team helped implement the app to fit our specific needs, and support was provided the same day. Extrememly patients. Spent 55 minutes with me as we worked together.

Ya Ge E-Shop

Jan 01, 2026  on Shopify

Lisa was a tremendous help when I encountered issues setting up the Google Maps API. Although we eventually decided to abort the setup and revert to the starter plan, she patiently guided me through every step of the process. Her clear explanations and calm support made the experience smooth and reassuring throughout.

Kind Juices

Dec 31, 2025  on Shopify

The Pickeasy app is great, perfect for setting up my postcode checker / delivery/collection dates and times with different rates. The best customer service ever - Manaz just helped me sort out many things very quickly and even highlighted things I wouldn't have thought about, he was excellent. Thank you

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