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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

Reviews (1,193)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

The Tradition Begins

Mar 05, 2025  on Shopify

Jenifer was incredibly helpful and patient with all of my questions, not only finding solutions, but explaining the how's and why's behind setting up different functions. Wonderful customer service!

Tania's Party Rentals and Balloon Store

Mar 04, 2025  on Shopify

I had a fantastic experience with Barath via Zoom. The service was professional, efficient, and exceeded my expectations. He was friendly, knowledgeable.

Poh Heng Jewellery

Mar 04, 2025  on Shopify

Subiksha is awesome and extremely helpful and quickly setup a zoom call to help with my problem and problem was resolved instantly, thank you so much and great job to Subiksha!

The Tart Tin

Feb 27, 2025  on Shopify

Setup a zoom call with Manaz and he was great in helping me setup the PickEasy app with my Shopify store. He even helped me fix some layout issues to line up the checkout page. Very helpful support and highly recommend. Thanks Manaz

Sunfire & co

Feb 26, 2025  on Shopify

This app is great but my review is moreso for the Customer Service - 5 stars! Dhinakar was helping me and not only fixed my issue but was able to send me step-by-step instructions of how to enable certain features which made everything a lot easier. He was also kind and patient when I was explaining my issue. Great customer service! :)

Fresh-Food 2U

Feb 25, 2025  on Shopify

Excellent Customer Support !! I had a wierd issue come up and contacted support via chat. It was a code issue and cleaned up in less than 5 minutes. Total support call time in chat was about 15 minutes total. Color me impressed. UPDATE: I had to call again, and Jenifer helped me this time. These folks are just amazing.

Friendship Bakery

Feb 25, 2025  on Shopify

Subi was super helpful to walk me through this incredible app and make the set up very easy and user-friendly. They really thought of all the features - the product summery by due date is helpful for a bakery that bakes to order

Magnolia the Florist

Feb 21, 2025  on Shopify

Had an issue with delivery page, Barath sorted the issue out very quickly for us and got our site working again! Many thanks

Miami Bloom Flower

Feb 18, 2025  on Shopify

The up works as expect but still has place to grow, however support team is on place and ready to answer and help with any questions, special thanks to Manaz Logbase

Divine Flowers

Feb 14, 2025  on Shopify

Siva and Aravind offered me exceptional support and service regarding my Pickeasy issue. I am very grateful for their professionalism and assistance.

TSVIT

Feb 13, 2025  on Shopify

This is an excellent application with a multitude of important settings for those involved in local delivery. Of course, I’d love to further refine the interface, but that’s subjective – you can’t please everyone. What really stands out, though, is the incredible support. They communicate quickly and easily via chat and are also more than happy to help you over an online Zoom call. It’s simply unbelievable! A special shout-out goes to Manaz – you're an outstanding support!

BM Corner

Feb 12, 2025  on Shopify

Janani is great support, I can't thank her enough. She is dedicated, smart to support me to complete setup in Pickeasy and explain al the funtion in a clear and easy to understand. Thanks so much!

Gladys Flowers

Feb 05, 2025  on Shopify

I was having trouble with my delivery date picker and Dhina was able to understand my need and help me out with everything! i am very grateful and have peace of mind.

Bloom with Love Flowershop

Feb 05, 2025  on Shopify

I needed some help and was able to communicate with a representative almost immediately via the chat box. Thank you!

Lima Floral & Co.

Feb 03, 2025  on Shopify

Super recomendado! su servicio es excelente, en especial la atención de Subiksha quien me ayudo con todas mis dudas vía zoom, lo recomiendo al 100%!

My Store

Feb 02, 2025  on Shopify

Outstanding Support from Rahul Pradeev! Rahul Pradeev went above and beyond to help me launch the app on my website. His support was prompt, professional, and incredibly helpful throughout the entire setup process. He patiently guided me through every step, addressing all my questions and ensuring a seamless integration. Thanks to his expertise.

The Wildflower Dallas

Jan 30, 2025  on Shopify

Barath was great. He solved all my issues and also showed me what i need to do to take care of it myself next time. Excellent customer service

The Handzon Shop

Jan 25, 2025  on Shopify

Janani was amazing with her insight and understanding of what I needed. Thank you! And today I was helped extensively by Manaz - also very accommodating and knowlegable. Thank you!

Brebow Cookies

Jan 23, 2025  on Shopify

Amazing App and Outstanding Support! Pickeasy has been a game-changer for my store! The app makes managing local delivery and pickup options super easy, and it has streamlined the whole process for me and my customers. It’s incredibly user-friendly, and everything works smoothly. What truly stands out is their customer support—absolutely top-notch! They are always quick to respond and incredibly helpful, resolving any issues or questions I have. It feels great to know there’s a team behind the app that truly cares about their users. If you’re looking for a reliable solution for delivery and pickup management, I highly recommend Pickeasy. It’s been a fantastic addition to my Shopify store!

Peak Press Juicery

Jan 22, 2025  on Shopify

Barath was very helpful and solved our issue within a few minutes. This app is working as expected and we are very pleased with it.

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