Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.
Key Strengths
Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
User-friendly interface that simplifies managing local delivery and pickup settings.
Flexible customization options for scheduling and delivery preferences.
Reliable functionality and significant contributions to operational efficiency.
Highly recommended customer service team known for going above and beyond.
Common Concerns
Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
Interface could benefit from further refinement, though this is often subjective.
Concerns about initial app glitches, although these are usually resolved promptly by support.
Final Thoughts
Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.
Mtl Flower Co.
Jan 01, 2025
on
Shopify
Excellent app. The tech/customer service team is amazing and very quick to fix your issues. They go above and beyond too!
Prime fuel kitchen
Jan 01, 2025
on
Shopify
Pickeasy solved a very critical need for our website and most of the setup was very easy. I was able to schedule for help with some questions I had and Sudhan Ravi went above and beyond to help me with all of the technical questions that I have. I definitely recommend this solution to anyone needing to customize their local delivery service :)
Rosewall Bakery
Dec 29, 2024
on
Shopify
First day installing and finding my way around has been great - with Barath's help and quick understanding to show me how to orientate myself. Looking forward to seeing how it improves my workflow, thank you. I'm not certain it will be suitable for me as I need to restrict item orders by day, which it can't currently help with, but I will see how I get on as the other improvements are really beneficial.
Soldeli
Dec 29, 2024
on
Shopify
Thank you, Subi. The problem has resolved with the assistance of Subi through Zoom. It was easy and smooth!
Revland Outdoor Living
Dec 22, 2024
on
Shopify
Great app and even better customer service! I worked with Jenifer and she was amazing as always. Very good at understanding our companies needs and takes the time to make sure the app is working the way we need it to. Thank you!
M & A Butchery
Dec 17, 2024
on
Shopify
Thank you Subiksha for helping me setup the app properly to fit my requirements! You've been a great help. I appreciate you so much!
Natural Born Pets
Dec 16, 2024
on
Shopify
Thanks Sudhan assisting me with editing theme code to work better with the app and store, i have this app on two of my stores now.
UrbanFindr
Dec 15, 2024
on
Shopify
Janani did a great job. Fantastic support experience and configure PickEasy to work perfectly with ShipEasy. In fact, Shopify support told us that we could not setup ShipEasy and PickEasy for CCI API and had to select one. But she proved them wrong and got it to work.
KUEVINGS Co.
Dec 10, 2024
on
Shopify
Subiksha has displayed excellent service standards. Pickeasy has proven to be an invaluable addition to my Shopify store. Not only does the app itself enhance the checkout experience with essential features and a sleek, user-friendly design, but the customer service truly sets it apart from the competition.
From the moment I reached out for assistance, the support team was prompt, courteous, and exceedingly helpful. They went above and beyond to resolve my issues efficiently, ensuring that my checkout process looked professional and included all the necessary information.
What impressed me the most was their proactive approach. They didn't just solve my initial concerns—they also recommended additional features and optimizations that greatly enhanced the overall experience for my customers. Their expertise was evident as they offered thoughtful suggestions tailored to my store's unique needs.
As someone with limited coding knowledge, I was especially grateful for their willingness to assist with CSS customization. The team took the time to input and fine-tune the code for me, ensuring that the final design aligned perfectly with my vision. This level of dedication and support is rare, and it made a significant difference in my experience.
In summary, Pickeasy is a fantastic app backed by a team that genuinely cares about their users. If you're looking for a tool to elevate your checkout process and a team that will go the extra mile to help, I highly recommend giving Pickeasy a try. You won’t be disappointed!
Baby Shower Plate
Dec 02, 2024
on
Shopify
This is a great app if you don't want to be in full control of your food business and not use any delivery service just yet. It was glitching at first and wasn't showing up for customers until they refreshed two times. However, I asked them to fix it and they did.
Kibo Cakes
Nov 28, 2024
on
Shopify
Siva Logbase has been extremely helpful. The functionalities of the app fulfils what we need for the business.
The Fresh Fish Shop UK
Nov 27, 2024
on
Shopify
Siva & Subi were outstanding in their help with some issues I was having in changing shipping navigation and functions on our site. These guys were so so patient and helpful. they really went above and beyond.
Thank you
Habersham Candle
Nov 25, 2024
on
Shopify
App works as expected. And very friendly customer support in solving the issue.
Thank you! Subi & Siva
Support is so fast to fix any issues!
La Green Touch
Nov 21, 2024
on
Shopify
Merci pour l'aide de la part de Manaz.
Tres efficace, il a réglé mon problème rapidement.
Trés bonne application avec beaucoup d'options.
Habersham Candle
Nov 21, 2024
on
Shopify
App works as expected. And very friendly customer support in solving the issue.
Thank you! Subi & Siva
Gourmet Bakes & Co
Nov 21, 2024
on
Shopify
Very simple and easy to use and when my app wasn’t showing the month on my calendar picker I contacted the help centre and they were extremely helpful and accomodating with my requests.
Pink Bakery by Ange
Nov 20, 2024
on
Shopify
Very great addition to my website. The support team is always quick to respond to my questions and resolve any issue I may have.
Antojo's Gallery
Nov 19, 2024
on
Shopify
Siva y Subi me ayudaron enormemente a desarrollar el apartado de reservas. Fueron muy amables y muy profesionales, resolvieron todas mis dudas.
Molly's Market
Nov 18, 2024
on
Shopify
The customer service is exceptional, with a user-friendly and flexible app that makes customizing shipping and pick-up options a breeze. Special thanks to Manaz for his patience and knowledgeable assistance, which made the experience even better!
Top Dup Donuts
Nov 18, 2024
on
Shopify
Thank you Siva, Subiksha and Nandini for your support today.
They are very friendly and capable professionals.
I sorted all my questions through Zoom!
Thank you so much!