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Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Shopify

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (1,076)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Ombelle Fleuriste

Jan 11, 2026  on Shopify

Belle interface administrateur. Possibilité de faire des blackout avec date et heures précises. Par contre, je ne peux pas croire qu'on puisse faire une passe passe pour contourner la validation aussi aisément. J'ai même reproduit sur le site demo en entrant un zip code qui n'est pas géré pour la livraison locale. Ensuite on met un bon zip code et les champs pour choisir la date et l'heure restent invisibles après cette manipulation. Aussi, si on ne veut pas de shipping, parfois quand il y a une erreur, on a 2 fois le widget et le widget du shipping est visible. Vraiment instable.

Lili et Gordo - Expériences mexicaines

Dec 10, 2025  on Shopify

Worked well... and then the app widget stopped showing in cart... could be related with the theme 'Local' but support could not fix it. I have to look for another solution.

Kitchen 435

Jun 16, 2025  on Shopify

Updated review -- I tried really hard to make it work since I really like what they've built. That said, while Pickeasy support was initially very responsive and made several efforts to help us with our issue, ultimately it couldn't be resolved between Pickeasy and Shopify, so we were forced to find an alternative. After upgrading in Shopify, the CCS API still wasn't communicating with Pickeasy and each support team kept passing me back and forth to the other. I also was unable to chat the support team after a few days and they didn't respond to my last email.

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