Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.
Key Strengths
Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
User-friendly interface that simplifies managing local delivery and pickup settings.
Flexible customization options for scheduling and delivery preferences.
Reliable functionality and significant contributions to operational efficiency.
Highly recommended customer service team known for going above and beyond.
Common Concerns
Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
Interface could benefit from further refinement, though this is often subjective.
Concerns about initial app glitches, although these are usually resolved promptly by support.
Final Thoughts
Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.
Direct Landscape Supply
Feb 19, 2025
on
Shopify
Customer service is top notch!
Peter Bouchier
Feb 19, 2025
on
Shopify
Support team is really help and very responsive. So easy to deal wtih.
The Art of Mint
Feb 19, 2025
on
Shopify
Subi was a great help and i recommend her services
Thank you
The Village Grocer Club
Feb 18, 2025
on
Shopify
So much better than ding doong thank goodness
Feed My Paws
Feb 18, 2025
on
Shopify
Janani solved our issue really quickly - within minutes. Grateful for the quick solution!
Miami Bloom Flower
Feb 18, 2025
on
Shopify
The up works as expect but still has place to grow, however support team is on place and ready to answer and help with any questions, special thanks to Manaz Logbase
The Wee Hours Scottish Bakery
Feb 17, 2025
on
Shopify
NIRA VIDA
Feb 17, 2025
on
Shopify
Barth, Was very helpful!
Serious Gourmet
Feb 15, 2025
on
Shopify
Divine Flowers
Feb 14, 2025
on
Shopify
Siva and Aravind offered me exceptional support and service regarding my Pickeasy issue. I am very grateful for their professionalism and assistance.
Wijnbox.nl
Feb 14, 2025
on
Shopify
works great and happy with the customer service!
Omega Coffee Collective
Feb 14, 2025
on
Shopify
Excellent Service! Manaz and Subi did an excellent job!
crème
Feb 13, 2025
on
Shopify
Bharat was extremely helpful - could not have done without his assistance!
TSVIT
Feb 13, 2025
on
Shopify
This is an excellent application with a multitude of important settings for those involved in local delivery. Of course, I’d love to further refine the interface, but that’s subjective – you can’t please everyone.
What really stands out, though, is the incredible support. They communicate quickly and easily via chat and are also more than happy to help you over an online Zoom call. It’s simply unbelievable!
A special shout-out goes to Manaz – you're an outstanding support!
BM Corner
Feb 12, 2025
on
Shopify
Janani is great support, I can't thank her enough. She is dedicated, smart to support me to complete setup in Pickeasy and explain al the funtion in a clear and easy to understand. Thanks so much!
Lillie Fuel
Feb 12, 2025
on
Shopify
Barath was great to work with and very helpful.
La Guadalupana Flowers & Gifts
Feb 11, 2025
on
Shopify
Subiksha , very helpfulland informative.
Salyah-fish
Feb 10, 2025
on
Shopify
Very good and timely support. Lifesaver from Manaz Farhath.
Balai Mart
Feb 07, 2025
on
Shopify
The developers easily answer concerns
Gladys Flowers
Feb 05, 2025
on
Shopify
I was having trouble with my delivery date picker and Dhina was able to understand my need and help me out with everything! i am very grateful and have peace of mind.