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Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

Reviews (1,193)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Mayu's Cakes & Bakery

Jan 22, 2025  on Shopify

Barath was super helpful activating email notifications for customers orders and adding pickup day/time to order notification emails! Loving pickeasy for my local pickup and local delivery!

Gary's Patisserie

Jan 21, 2025  on Shopify

It works like how you expect it to. I need to limit orders everyday with scheduled timeslots to manage traffic and production and this app does exactly that. Customer service is always helpful and resolves all my issues (if any). Been using it for 2-3 years now, happy with the product.

Sticksandstonesfloral

Jan 21, 2025  on Shopify

I have used this app on and off for the past few years and it's one I always come back too. I have tried other similar apps but this is the best one by far and great customer service. Janani was great! Highly recommended.

MFLEURS

Jan 19, 2025  on Shopify

Manaz was amazing, I almost cancelled this App but thanks to Manaz I'm staying and going to keep using it.

Click Flowers UK

Jan 19, 2025  on Shopify

Very helpful and informative. Further support required to resolve a different matter again very supportive. Thank you very much Subi x

Mirana Group

Jan 16, 2025  on Shopify

The technical support team (Subiksha) is super helpful. They didn't just help us to do the configuration but also custom scripts to streamline the user experience

Cakery New Zealand

Jan 08, 2025  on Shopify

Dear Manas and Subi, I want to take a moment to express my sincere appreciation for the exceptional customer service you both provided. Your professionalism, attention to detail, and willingness to assist made a significant difference in resolving my issue smoothly. Thank you for taking the time to explain the issue in detail and ensuring I understood every aspect clearly It was evident that you genuinely cared about resolving my concerns efficiently. Thank you both for going above and beyond to assist me!

Flinj Pte. Ltd.

Jan 05, 2025  on Shopify

Subi was very helpful and able to resolve the issues and meet basic requirements. She was also able to advise subsequent setup if required.

Mtl Flower Co.

Jan 01, 2025  on Shopify

Excellent app. The tech/customer service team is amazing and very quick to fix your issues. They go above and beyond too!

Prime fuel kitchen

Jan 01, 2025  on Shopify

Pickeasy solved a very critical need for our website and most of the setup was very easy. I was able to schedule for help with some questions I had and Sudhan Ravi went above and beyond to help me with all of the technical questions that I have. I definitely recommend this solution to anyone needing to customize their local delivery service :)

Rosewall Bakery

Dec 29, 2024  on Shopify

First day installing and finding my way around has been great - with Barath's help and quick understanding to show me how to orientate myself. Looking forward to seeing how it improves my workflow, thank you. I'm not certain it will be suitable for me as I need to restrict item orders by day, which it can't currently help with, but I will see how I get on as the other improvements are really beneficial.

Soldeli

Dec 29, 2024  on Shopify

Thank you, Subi. The problem has resolved with the assistance of Subi through Zoom. It was easy and smooth!

Revland Outdoor Living

Dec 22, 2024  on Shopify

Great app and even better customer service! I worked with Jenifer and she was amazing as always. Very good at understanding our companies needs and takes the time to make sure the app is working the way we need it to. Thank you!

M & A Butchery

Dec 17, 2024  on Shopify

Thank you Subiksha for helping me setup the app properly to fit my requirements! You've been a great help. I appreciate you so much!

Natural Born Pets

Dec 16, 2024  on Shopify

Thanks Sudhan assisting me with editing theme code to work better with the app and store, i have this app on two of my stores now.

UrbanFindr

Dec 15, 2024  on Shopify

Janani did a great job. Fantastic support experience and configure PickEasy to work perfectly with ShipEasy. In fact, Shopify support told us that we could not setup ShipEasy and PickEasy for CCI API and had to select one. But she proved them wrong and got it to work.

KUEVINGS Co.

Dec 10, 2024  on Shopify

Subiksha has displayed excellent service standards. Pickeasy has proven to be an invaluable addition to my Shopify store. Not only does the app itself enhance the checkout experience with essential features and a sleek, user-friendly design, but the customer service truly sets it apart from the competition. From the moment I reached out for assistance, the support team was prompt, courteous, and exceedingly helpful. They went above and beyond to resolve my issues efficiently, ensuring that my checkout process looked professional and included all the necessary information. What impressed me the most was their proactive approach. They didn't just solve my initial concerns—they also recommended additional features and optimizations that greatly enhanced the overall experience for my customers. Their expertise was evident as they offered thoughtful suggestions tailored to my store's unique needs. As someone with limited coding knowledge, I was especially grateful for their willingness to assist with CSS customization. The team took the time to input and fine-tune the code for me, ensuring that the final design aligned perfectly with my vision. This level of dedication and support is rare, and it made a significant difference in my experience. In summary, Pickeasy is a fantastic app backed by a team that genuinely cares about their users. If you're looking for a tool to elevate your checkout process and a team that will go the extra mile to help, I highly recommend giving Pickeasy a try. You won’t be disappointed!

Baby Shower Plate

Dec 02, 2024  on Shopify

This is a great app if you don't want to be in full control of your food business and not use any delivery service just yet. It was glitching at first and wasn't showing up for customers until they refreshed two times. However, I asked them to fix it and they did.

Kibo Cakes

Nov 28, 2024  on Shopify

Siva Logbase has been extremely helpful. The functionalities of the app fulfils what we need for the business.

The Fresh Fish Shop UK

Nov 27, 2024  on Shopify

Siva & Subi were outstanding in their help with some issues I was having in changing shipping navigation and functions on our site. These guys were so so patient and helpful. they really went above and beyond. Thank you

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