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Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (921)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Lima Floral & Co.

Feb 03, 2025  on Shopify

Super recomendado! su servicio es excelente, en especial la atención de Subiksha quien me ayudo con todas mis dudas vía zoom, lo recomiendo al 100%!

My Store

Feb 02, 2025  on Shopify

Outstanding Support from Rahul Pradeev! Rahul Pradeev went above and beyond to help me launch the app on my website. His support was prompt, professional, and incredibly helpful throughout the entire setup process. He patiently guided me through every step, addressing all my questions and ensuring a seamless integration. Thanks to his expertise.

The Wildflower Dallas

Jan 30, 2025  on Shopify

Barath was great. He solved all my issues and also showed me what i need to do to take care of it myself next time. Excellent customer service

The Handzon Shop

Jan 25, 2025  on Shopify

Janani was amazing with her insight and understanding of what I needed. Thank you! And today I was helped extensively by Manaz - also very accommodating and knowlegable. Thank you!

Brebow Cookies

Jan 23, 2025  on Shopify

Amazing App and Outstanding Support! Pickeasy has been a game-changer for my store! The app makes managing local delivery and pickup options super easy, and it has streamlined the whole process for me and my customers. It’s incredibly user-friendly, and everything works smoothly. What truly stands out is their customer support—absolutely top-notch! They are always quick to respond and incredibly helpful, resolving any issues or questions I have. It feels great to know there’s a team behind the app that truly cares about their users. If you’re looking for a reliable solution for delivery and pickup management, I highly recommend Pickeasy. It’s been a fantastic addition to my Shopify store!

Peak Press Juicery

Jan 22, 2025  on Shopify

Barath was very helpful and solved our issue within a few minutes. This app is working as expected and we are very pleased with it.

Mayu's Cakes & Bakery

Jan 22, 2025  on Shopify

Barath was super helpful activating email notifications for customers orders and adding pickup day/time to order notification emails! Loving pickeasy for my local pickup and local delivery!

Gary's Patisserie

Jan 21, 2025  on Shopify

It works like how you expect it to. I need to limit orders everyday with scheduled timeslots to manage traffic and production and this app does exactly that. Customer service is always helpful and resolves all my issues (if any). Been using it for 2-3 years now, happy with the product.

Sticksandstonesfloral

Jan 21, 2025  on Shopify

I have used this app on and off for the past few years and it's one I always come back too. I have tried other similar apps but this is the best one by far and great customer service. Janani was great! Highly recommended.

MFLEURS

Jan 19, 2025  on Shopify

Manaz was amazing, I almost cancelled this App but thanks to Manaz I'm staying and going to keep using it.

Click Flowers UK

Jan 19, 2025  on Shopify

Very helpful and informative. Further support required to resolve a different matter again very supportive. Thank you very much Subi x

Mirana Group

Jan 16, 2025  on Shopify

The technical support team (Subiksha) is super helpful. They didn't just help us to do the configuration but also custom scripts to streamline the user experience

Cakery New Zealand

Jan 08, 2025  on Shopify

Dear Manas and Subi, I want to take a moment to express my sincere appreciation for the exceptional customer service you both provided. Your professionalism, attention to detail, and willingness to assist made a significant difference in resolving my issue smoothly. Thank you for taking the time to explain the issue in detail and ensuring I understood every aspect clearly It was evident that you genuinely cared about resolving my concerns efficiently. Thank you both for going above and beyond to assist me!

Flinj Pte. Ltd.

Jan 05, 2025  on Shopify

Subi was very helpful and able to resolve the issues and meet basic requirements. She was also able to advise subsequent setup if required.

Mtl Flower Co.

Jan 01, 2025  on Shopify

Excellent app. The tech/customer service team is amazing and very quick to fix your issues. They go above and beyond too!

Prime fuel kitchen

Jan 01, 2025  on Shopify

Pickeasy solved a very critical need for our website and most of the setup was very easy. I was able to schedule for help with some questions I had and Sudhan Ravi went above and beyond to help me with all of the technical questions that I have. I definitely recommend this solution to anyone needing to customize their local delivery service :)

Rosewall Bakery

Dec 29, 2024  on Shopify

First day installing and finding my way around has been great - with Barath's help and quick understanding to show me how to orientate myself. Looking forward to seeing how it improves my workflow, thank you. I'm not certain it will be suitable for me as I need to restrict item orders by day, which it can't currently help with, but I will see how I get on as the other improvements are really beneficial.

Soldeli

Dec 29, 2024  on Shopify

Thank you, Subi. The problem has resolved with the assistance of Subi through Zoom. It was easy and smooth!

Revland Outdoor Living

Dec 22, 2024  on Shopify

Great app and even better customer service! I worked with Jenifer and she was amazing as always. Very good at understanding our companies needs and takes the time to make sure the app is working the way we need it to. Thank you!

M & A Butchery

Dec 17, 2024  on Shopify

Thank you Subiksha for helping me setup the app properly to fit my requirements! You've been a great help. I appreciate you so much!

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