Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

Reviews (1,136)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Pasticceria Bombè

May 28, 2024  on Shopify

Nice app does what it says it do, also great customer support, thank you Nandini for the call and explaination

Tol'thema

May 27, 2024  on Shopify

I needed help customizing the app cause im just so slow with technology and Vindu was so kind and patiently walked me through the whole process. The app woks perfectly and its about to save me from so much frustration

Brielle Flower Studio

May 11, 2024  on Shopify

Would like to thank Jenifer for the exceptional service for helping me out with navigating the checkout session. Its been a long 2 hours to resolve what I needed and she stayed with me throughout everything.

C Patisserie (SG)

Apr 27, 2024  on Shopify

Have to say it is a very buggy apps. It need to access and change your theme code otherwise it will appear on every page but not only cart page. Further edits (downgrade to 1-star): apps not compatible with some v2.0 theme like sense. the custom code they use to fix the issue will cause another issue, i.e. the date picker will be permanently locked at your cart page even if you disable this app in theme setting. The customer service is also not helpful and keep denying this is a bug. good luck.

The Fabulous Baking Co.

Apr 24, 2024  on Shopify

This app adds functionality we very much needed to our Shopify store. I have found the tutorials to be easy to follow and straightforward. Support is Amazing for this app. They always respond immediately which is impressive and never take more than a few minutes to resolve an issue. I would highly recommend this app if you are looking to do scheduled pickups and local deliveries.

indoorwood.se

Apr 16, 2024  on Shopify

Barath var väldigt hjälpsam och hjälpte oss att komma igång med appen, det ska bli väldigt spännande att testa detta på våra kunder! Jag får komma tillbaka och ge betyg till själva appen men Barath får 5 stjärnor i sin kundsupport!

KCART FL

Apr 09, 2024  on Shopify

Great Support system. One of their support engineer named Veena jumped on a zoom call and fixed the problem for me. Thank you Veena!

Therese Lum

Apr 07, 2024  on Shopify

All my requests were actioned within minutes.The best customer service experience I have had in a while!

Mon Gateau Mansfield

Apr 06, 2024  on Shopify

The help desk respond very quickly and have plenty of contact options and convenient times. They resolved my issue quickly and easily with also showing me other options so can navigate independently. The app is great for what I need and is versatile so I have more flexibility with how I sell different products.

SG Bird's Nest

Apr 02, 2024  on Shopify

App serves its intended purpose and I'm amazed with the support. One of the few in Shopify with fast response times and willingness to help with customisation. Truly impressed!

wheelersofchiswick

Mar 22, 2024  on Shopify

Jenifer was a star today in helping us set up our custom integrations of Pickeasy, with the support of her team. It seems like it's going to take care of all of our needs, in terms of calendar functionality. Thanks very much!

GREAT EVENT RENTALS

Mar 18, 2024  on Shopify

Title: Exceptional Tech Support Experience with Sudhan R. for Customized Delivery and Shipping Setup on Shopify I recently had the pleasure of working with Sudhan R. from the tech support team, and I am truly impressed by his exceptional support in setting up a complex delivery and shipping system on our Shopify store. Sudhan's expertise not only helped me configure different setups for local delivery, pickup, and shipping but also enabled us to implement advanced features such as limiting orders per slot and setting various parameters to enhance our operational efficiency. One of the most remarkable aspects of Sudhan's guidance was the ability to set specific criteria such as cut-off times, preparation times, blackout dates, minimum order values, and zipcode checks for each delivery method. This level of customization has allowed us to streamline our order fulfillment process, ensuring timely and accurate deliveries while catering to the unique needs of our customers. Sudhan also introduced me to product-specific settings such as preparation times, fulfillment types, availability, and blackout dates, enabling us to manage our inventory more effectively and provide accurate information to customers regarding product availability and delivery timelines. Furthermore, with Sudhan's assistance, we were able to manage multiple locations seamlessly, customize delivery days based on zip/postal codes, and implement language translations to enhance the shopping experience for our diverse customer base. These features have not only improved the overall customer experience but have also helped us expand our reach and cater to a wider audience. Additionally, Sudhan guided us in setting up dynamic delivery rates based on various factors such as zip code, postal code, product type, weight, cart value, and time slot. This level of flexibility has allowed us to offer competitive shipping rates while ensuring that our delivery costs are accurately calculated based on specific parameters. In conclusion, Sudhan R.'s exceptional support and expertise have been instrumental in helping us create a highly customized and efficient delivery and shipping system on Shopify. I highly recommend reaching out to Sudhan for any assistance related to configuring complex delivery setups, as his knowledge and dedication to customer satisfaction are truly commendable. A big thank you to Sudhan and the tech support team for their outstanding service!

St. Louis

Jan 28, 2024  on Shopify

Great app and the assistance from Dhina was incredible! He was super helpful and assisted me with all of my needs. Completely perfect, very happy with the service and will be contacting Dhina again if I ever require more help with my Shopify

Southside Flower Market

Jan 28, 2024  on Shopify

Rahul and the LogBase team is Fantastic. Whenever I have any issue, they are always on hand to guide and help. If i coudl give 10 stars I would.

Frederic Loraschi Chocolate

Jan 16, 2024  on Shopify

Extremely important to receive a great customer support when needed. the entire team of Pickeasy always has been very responsive, but a very special shout out to Siva, for taking the time to walk me through the process and understand how to make things work. It is very easy but you always need to be shown at least once. A BIG THANK YOU TO SIVA AND THE ENTIRE TEAM AT PICKEASY.

Scroll to Top