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Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (923)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Rejuuv Juice Cleanses

Sep 08, 2024  on Shopify

Great feature with my Shopify store. Had some small issues getting some things set up but used the chat feature for assistance and they were more than helpful getting everything sorted quickly!

Toro Eats & Treats

Sep 02, 2024  on Shopify

I had assistance from Siva Logbase. He did a wonderfull work for me. Thank you very much for the help. He was very kind and patient! I will recommand this app to everyone!

Bees Brownies

Sep 01, 2024  on Shopify

Sudhan & Kavishan were great at fixing the issues right away and waiting whilst i was late they addressed every issue and solved it app does what it says on the tin thanks bith

Jigglys

Aug 28, 2024  on Shopify

ANNIE was amazing!!! She fixed the issue I had in a few minutes and Im so grateful to her!!. AMAZING help from ANNIE

Sweet Intuition

Aug 27, 2024  on Shopify

Sudhan was amazing with helping me set up my store and answered all of my inquiries. Thank you Sudhan!

House of Margot Blair

Aug 27, 2024  on Shopify

Barath, was so patient and quick to respond. Going out of his way to hop on a zoom call to make sure everything looked great. I feel like my checkout system is in good hands with this team as they are always there to help.

Sunshine Breads & More

Aug 23, 2024  on Shopify

A very useful and easy to use app to allow customers to choose pick ups days/times. Time slots can be as open or very narrow depending on what's needed. Support is super quick to respond and help with or fix any issues. Highly recommend

NourishMint Juice Bar

Aug 18, 2024  on Shopify

Excellent service! I had a few last-minute questions before launching my new website and Jananee was incredibly patient, helpful and taught me a lot. This ap is very much worth it!

PrintPulse3D

Aug 11, 2024  on Shopify

Highly Recommend, I'm inexperienced with Shopify at the moment and adding this has made it simple. Customer support have helped me set up the app on my shopify. Both times they've known exactly what to do.

Acai Amsterdam

Aug 11, 2024  on Shopify

The assistance of Vindu setting up the shipping rate for my store was vital!!!! Thank you very much! Top service.

Unpacked

Aug 07, 2024  on Shopify

Just had a Zoom call with Siva, he was brilliant! Extremely polite and helpful. Siva dealt with all my questions in a professional manner. Great service and looking forward to using the Pickeasy app on the website.

Yew Dell Botanical Gardens

Aug 05, 2024  on Shopify

We love pickeasy for our local pickup time app. Support is awesome! Jajanane was especially helpful with our issue.

Social Box

Aug 05, 2024  on Shopify

Initial interactions were positive, but subsequent technical issues have been met with disappointing customer service. Despite multiple attempts to contact the team via the provided email, there has been no response to my query. Every time I contact support via chat, they have no clue about my query or the email I have sent. The prompt to leave a 5-star review immediately after the initial meeting raises concerns about the authenticity of the reviews displayed.

TransforMEtion Journey

Aug 01, 2024  on Shopify

Just downloaded the app and needed assistance. Was helped immediately soon as I requested help. I can not wait to see how this app works for my meal prep business.

Heritage Bakwa

Aug 01, 2024  on Shopify

Very very helpful support team. I was assisted by Febin and he was very patient for a whole hour with me and helped me with setting up the app along with modifying my store settings based on my request. 10/10 customer service.

Mo'Pweeze Bakery

Aug 01, 2024  on Shopify

Recently installed to handle local deliveries as well as pickups and shipping. The customer service has been excellent so far and Barath helped to get everything working just right.

Social Box

Jul 29, 2024  on Shopify

Janani was really helpful in getting the backend of Pickeasy App up and running. She went above and beyond, extending our 30 minute meeting to nearly an hour and a half to answer all my questions. I really appreciate her dedication. A job well done :-)

OBX Snack Pack & Party

Jul 24, 2024  on Shopify

Their customer service is amazing. Every issue I have, they respond right away. I have even had zoom sessions to talk me through how to do things. Can not recommend this app enough, the team behind it is phenomenal!

The General Pet Store

Jul 23, 2024  on Shopify

Pickeasy app is easy to use, and the zoom meeting with staff Vindu is very helpful with set up and my questions, very. happy with the service.

Da Wax Boutique

Jul 22, 2024  on Shopify

Nandini went above and beyond to help me with my business! She is a really great employee that values her customers! I appreciate her very much!

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