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Pickup Delivery Date —Pickeasy logo

Customer reviews: Pickup Delivery Date —Pickeasy

Develop by Logbase

The Order Delivery Date & Time app helps Shopify merchants customize delivery options, reduce customer inquiries, and improve order fulfillment. This review covers its features, pros, cons, and real user experiences to help you decide if it fits your store.

Reviews (921)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.

Key Strengths

  • Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
  • User-friendly interface that simplifies managing local delivery and pickup settings.
  • Flexible customization options for scheduling and delivery preferences.
  • Reliable functionality and significant contributions to operational efficiency.
  • Highly recommended customer service team known for going above and beyond.

Common Concerns

  • Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
  • Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
  • Interface could benefit from further refinement, though this is often subjective.
  • Concerns about initial app glitches, although these are usually resolved promptly by support.

Final Thoughts

Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.

Natural Born Pets

Dec 16, 2024  on Shopify

Thanks Sudhan assisting me with editing theme code to work better with the app and store, i have this app on two of my stores now.

UrbanFindr

Dec 15, 2024  on Shopify

Janani did a great job. Fantastic support experience and configure PickEasy to work perfectly with ShipEasy. In fact, Shopify support told us that we could not setup ShipEasy and PickEasy for CCI API and had to select one. But she proved them wrong and got it to work.

KUEVINGS Co.

Dec 10, 2024  on Shopify

Subiksha has displayed excellent service standards. Pickeasy has proven to be an invaluable addition to my Shopify store. Not only does the app itself enhance the checkout experience with essential features and a sleek, user-friendly design, but the customer service truly sets it apart from the competition. From the moment I reached out for assistance, the support team was prompt, courteous, and exceedingly helpful. They went above and beyond to resolve my issues efficiently, ensuring that my checkout process looked professional and included all the necessary information. What impressed me the most was their proactive approach. They didn't just solve my initial concerns—they also recommended additional features and optimizations that greatly enhanced the overall experience for my customers. Their expertise was evident as they offered thoughtful suggestions tailored to my store's unique needs. As someone with limited coding knowledge, I was especially grateful for their willingness to assist with CSS customization. The team took the time to input and fine-tune the code for me, ensuring that the final design aligned perfectly with my vision. This level of dedication and support is rare, and it made a significant difference in my experience. In summary, Pickeasy is a fantastic app backed by a team that genuinely cares about their users. If you're looking for a tool to elevate your checkout process and a team that will go the extra mile to help, I highly recommend giving Pickeasy a try. You won’t be disappointed!

Baby Shower Plate

Dec 02, 2024  on Shopify

This is a great app if you don't want to be in full control of your food business and not use any delivery service just yet. It was glitching at first and wasn't showing up for customers until they refreshed two times. However, I asked them to fix it and they did.

Kibo Cakes

Nov 28, 2024  on Shopify

Siva Logbase has been extremely helpful. The functionalities of the app fulfils what we need for the business.

The Fresh Fish Shop UK

Nov 27, 2024  on Shopify

Siva & Subi were outstanding in their help with some issues I was having in changing shipping navigation and functions on our site. These guys were so so patient and helpful. they really went above and beyond. Thank you

Habersham Candle

Nov 25, 2024  on Shopify

App works as expected. And very friendly customer support in solving the issue. Thank you! Subi & Siva Support is so fast to fix any issues!

La Green Touch

Nov 21, 2024  on Shopify

Merci pour l'aide de la part de Manaz. Tres efficace, il a réglé mon problème rapidement. Trés bonne application avec beaucoup d'options.

Habersham Candle

Nov 21, 2024  on Shopify

App works as expected. And very friendly customer support in solving the issue. Thank you! Subi & Siva

Gourmet Bakes & Co

Nov 21, 2024  on Shopify

Very simple and easy to use and when my app wasn’t showing the month on my calendar picker I contacted the help centre and they were extremely helpful and accomodating with my requests.

Pink Bakery by Ange

Nov 20, 2024  on Shopify

Very great addition to my website. The support team is always quick to respond to my questions and resolve any issue I may have.

Antojo's Gallery

Nov 19, 2024  on Shopify

Siva y Subi me ayudaron enormemente a desarrollar el apartado de reservas. Fueron muy amables y muy profesionales, resolvieron todas mis dudas.

Molly's Market

Nov 18, 2024  on Shopify

The customer service is exceptional, with a user-friendly and flexible app that makes customizing shipping and pick-up options a breeze. Special thanks to Manaz for his patience and knowledgeable assistance, which made the experience even better!

Top Dup Donuts

Nov 18, 2024  on Shopify

Thank you Siva, Subiksha and Nandini for your support today. They are very friendly and capable professionals. I sorted all my questions through Zoom! Thank you so much!

Linda's Kitchen

Nov 17, 2024  on Shopify

It is really helpful to have orders scheduled. However the app is buggy, whenever a customer changes the quantity, the pickeasy option disappears and therefore unable to schedule it. Also, if an order is coming through Shop it will not take work with pickeasy. Otherwise I would have given a 5 stars.

milliesnw

Nov 13, 2024  on Shopify

Super easy and super convenient having the option to set it up on a call. Managed to set up the majority by myself using their guide, but there was a few things I needed help with and Sudhan & Jananee went above and beyond to help set it up and configure it how I needed it. Many thanks to both of them and I look forward to using the App.

Pure Grains Bakery

Nov 04, 2024  on Shopify

Barath was a huge help on the set up. He had it all set up and running in a matter of a few minutes.

Twin Cities Crickets

Oct 28, 2024  on Shopify

I am very happy that I picked PickEasy for our on-site appointment scheduler. We have a very unique business and the customization capabilities and the easy of updating our availability for pickup has been immensely valuable to our business. Unlike with Shopify, the Customer Support is very responsive and helpful. Using the chat feature I can count on a quick resolution to any issue I may have.

Rayo Negro

Oct 27, 2024  on Shopify

Justo lo estoy configurando y me ayudaron mucho. lo único malo es que es no esta español, lo bueno y excelente es el soporte por que hacen todo para entender y configurar el aplicativo.

Patisserie Woo

Oct 24, 2024  on Shopify

Dhina is VERY helpful with my enquiries. He assisted me with the backend codings and is very patient with the numerous questions I have. Appreciate the help from the entire team when I encounter issues with the API.

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