Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.
Key Strengths
Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
User-friendly interface that simplifies managing local delivery and pickup settings.
Flexible customization options for scheduling and delivery preferences.
Reliable functionality and significant contributions to operational efficiency.
Highly recommended customer service team known for going above and beyond.
Common Concerns
Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
Interface could benefit from further refinement, though this is often subjective.
Concerns about initial app glitches, although these are usually resolved promptly by support.
Final Thoughts
Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.
Social Box
Jul 29, 2024
on
Shopify
Janani was really helpful in getting the backend of Pickeasy App up and running. She went above and beyond, extending our 30 minute meeting to nearly an hour and a half to answer all my questions. I really appreciate her dedication. A job well done :-)
OBX Snack Pack & Party
Jul 24, 2024
on
Shopify
Their customer service is amazing. Every issue I have, they respond right away. I have even had zoom sessions to talk me through how to do things. Can not recommend this app enough, the team behind it is phenomenal!
The General Pet Store
Jul 23, 2024
on
Shopify
Pickeasy app is easy to use, and the zoom meeting with staff Vindu is very helpful with set up and my questions, very. happy with the service.
Da Wax Boutique
Jul 22, 2024
on
Shopify
Nandini went above and beyond to help me with my business! She is a really great employee that values her customers! I appreciate her very much!
MasVital
Jul 22, 2024
on
Shopify
La ayuda de Barath fue muy importante para configurar el calendario en nuestra tienda. Todo fue fácil y desde el administrador.
Maya Bakery & Bar
Jul 22, 2024
on
Shopify
Sudhan from the customer service was extremely helpful and he was very patient and thorough with explaining everything. One of the best customer support I have ever had.
superdulce.md
Jul 17, 2024
on
Shopify
Hey, i had some problems with settings in my case. And this app have perfect support. Janani is the best! Thanks!
Indy GreekFest
Jul 16, 2024
on
Shopify
I have used Pickeasy on various stores that I manage. It has great functionality for pickup dates and time, blackout dates and hiding the slot picker on certain products. It is very easy to use. They also have great service. I have had a few occasions in which I needed their help. They are responsive and easy to work with. Great App all around!
Midtown Bake Shop
Jul 09, 2024
on
Shopify
Barath was so helpful walking me through the app and getting it setup. I had no idea what I was doing and he was super patient talking me through each step. So grateful he was able to hop on a call with me!
Mari Mari Bakery
Jul 08, 2024
on
Shopify
Janani was very helpful assisting me with setting up the Pickeasy app via video call. He definitely made set up a breeze!
Blossom Dreams
Jul 05, 2024
on
Shopify
Siva provided me with excellent service throughout the live chat and the Zoom meeting he offered when I couldn't resolve the issue myself. He took his time to help me with the problem and was incredibly thoughtful throughout the process. Additionally, he offered great advice and went above and beyond to ensure I was satisfied with the outcome. His dedication and attentiveness made a significant difference, and I truly appreciate his effort and expertise! I highly recommend Siva for his outstanding support and helpfulness.
SAKESHO
Jun 27, 2024
on
Shopify
So far so good. Easy to set up. Veena helped make sure we're set up properly and suggested some good modifications to help improve delivery confirmation to customers.
Elsie Mae
Jun 22, 2024
on
Shopify
Jenifer J., a representative of the customer success team, was extremely helpful and patient. She answered all of my questions thoroughly and walked me through the whole process on how Pickeasy works! You do have to upgrade to the $10 a month plan to actually use it on your online store. Although, it does allow you to try the upgraded version for 14 days before you are charged. You can cancel prior to the 14th day and not be charged if it doesn’t work for you. I think this app is worth paying $10 a month to allow my customers flexibility in offering different time slots to choose from for local delivery. It also provides me the flexibility of deciding when I want to be available for local delivery. I hope you find this review helpful! :)
Post Worthy Events
Jun 20, 2024
on
Shopify
Annie was awesome! She helped me work through an issue with my cart and now I am able to launch my store!
Thank you Annie,
Chris
LIM JOO HUAT ENTERPRISE
Jun 19, 2024
on
Shopify
Easy to use, functions without any issues. The team are also very prompt and helpful whenever I need help. Kudos to the team behind.
Recommended.
Te Pēke Kai
Jun 17, 2024
on
Shopify
Good support and customer service. Nice that there is a free option until you go over certain limits. Barath was very helpful with some issues I had on setting up new features on my store.
isotope-ice-cream
Jun 10, 2024
on
Shopify
Pickeasy has great support staff who are quick to respond and to resolve issues when they arise. Shout out to Rajkumar for his professional assistance!
ScottCakes
Jun 08, 2024
on
Shopify
Excellent app but the customer service makes it truly superb - their support team is easy to contact and they are very knowledgeable and committed to resolving the challenges or questions I encounter. Kavishan was very helpful, responsive, and thorough. Would definitely recommend the app!
Holly Days Nursery
May 30, 2024
on
Shopify
Awesome support team! Jenifer is a great support staff member to work with to solve all the issues that our team faces.
Pafe Plants
May 29, 2024
on
Shopify
Siva was great help with setting up our app, Logbase has a variety of apps that are helpful with delivery logistics (specially date picker), their app makes delivery logistics very easy, just download and schedule a setup call with them!