Merchants generally have a positive impression of "Pickup Delivery Date —Pickeasy". They appreciate its functionality in streamlining local delivery and pickup processes, contributing valuable features to their operations. The standout feature most merchants notice is the exceptional customer service, which underlines their overall satisfaction with the app.
Key Strengths
Exceptional customer support with prompt responses and hands-on assistance through chat and Zoom calls.
User-friendly interface that simplifies managing local delivery and pickup settings.
Flexible customization options for scheduling and delivery preferences.
Reliable functionality and significant contributions to operational efficiency.
Highly recommended customer service team known for going above and beyond.
Common Concerns
Occasional bugs, such as issues with pickup options disappearing upon changing quantities.
Limitations in integrating certain features, like delivery dates on packing slips or Shop orders.
Interface could benefit from further refinement, though this is often subjective.
Concerns about initial app glitches, although these are usually resolved promptly by support.
Final Thoughts
Overall, "Pickup Delivery Date —Pickeasy" is well-received for its robust functionality and superior customer support. While some merchants face minor challenges and feature limitations, the support team diligently addresses these issues, thus enhancing the app's reliability and service experience. The app's ease of use and flexibility make it a valuable asset for businesses managing local delivery and pickup services.
Mabel's Bakery
Sep 15, 2024
on
Shopify
App needs some improvement. to get more user friendly, However, the customer service is awesome specially Kavandish he helped me a lot easy time saving and straight to the point.
Sugarmoo
Sep 15, 2024
on
Shopify
The support team was great and really helped us out. They provided the solution we needed, and their guidance made a big difference in improving the app. Everything worked smoothly thanks to their quick response. I definitely recommend their service!
ladouceurduterroir
Sep 10, 2024
on
Shopify
Great app. Great service. We’ve been using it for at least 2 years. Lately we had some bugs (which was in fact from a compatibility problem with another app) and it was rapidly fixed by the support team! Great job!
L'AB DolceSalato
Sep 09, 2024
on
Shopify
The application works very well and is very useful. What's more, the various tutorials are comprehensive and explain the functionality well. The support team is also very efficient: they respond immediately, are very helpful and also open to hearing customers' needs so as to evaluate possible implementations to improve the app even more. Nothing to say, beautiful and functional!
Rejuuv Juice Cleanses
Sep 08, 2024
on
Shopify
Great feature with my Shopify store. Had some small issues getting some things set up but used the chat feature for assistance and they were more than helpful getting everything sorted quickly!
Toro Eats & Treats
Sep 02, 2024
on
Shopify
I had assistance from Siva Logbase. He did a wonderfull work for me.
Thank you very much for the help.
He was very kind and patient!
I will recommand this app to everyone!
Bees Brownies
Sep 01, 2024
on
Shopify
Sudhan & Kavishan were great at fixing the issues right away and waiting whilst i was late they addressed every issue and solved it app does what it says on the tin thanks bith
Jigglys
Aug 28, 2024
on
Shopify
ANNIE was amazing!!! She fixed the issue I had in a few minutes and Im so grateful to her!!.
AMAZING help from ANNIE
Sweet Intuition
Aug 27, 2024
on
Shopify
Sudhan was amazing with helping me set up my store and answered all of my inquiries. Thank you Sudhan!
House of Margot Blair
Aug 27, 2024
on
Shopify
Barath, was so patient and quick to respond. Going out of his way to hop on a zoom call to make sure everything looked great. I feel like my checkout system is in good hands with this team as they are always there to help.
Sunshine Breads & More
Aug 23, 2024
on
Shopify
A very useful and easy to use app to allow customers to choose pick ups days/times. Time slots can be as open or very narrow depending on what's needed.
Support is super quick to respond and help with or fix any issues.
Highly recommend
NourishMint Juice Bar
Aug 18, 2024
on
Shopify
Excellent service! I had a few last-minute questions before launching my new website and Jananee was incredibly patient, helpful and taught me a lot. This ap is very much worth it!
PrintPulse3D
Aug 11, 2024
on
Shopify
Highly Recommend, I'm inexperienced with Shopify at the moment and adding this has made it simple. Customer support have helped me set up the app on my shopify. Both times they've known exactly what to do.
Acai Amsterdam
Aug 11, 2024
on
Shopify
The assistance of Vindu setting up the shipping rate for my store was vital!!!! Thank you very much! Top service.
Unpacked
Aug 07, 2024
on
Shopify
Just had a Zoom call with Siva, he was brilliant! Extremely polite and helpful. Siva dealt with all my questions in a professional manner. Great service and looking forward to using the Pickeasy app on the website.
Yew Dell Botanical Gardens
Aug 05, 2024
on
Shopify
We love pickeasy for our local pickup time app. Support is awesome! Jajanane was especially helpful with our issue.
Social Box
Aug 05, 2024
on
Shopify
Initial interactions were positive, but subsequent technical issues have been met with disappointing customer service. Despite multiple attempts to contact the team via the provided email, there has been no response to my query. Every time I contact support via chat, they have no clue about my query or the email I have sent. The prompt to leave a 5-star review immediately after the initial meeting raises concerns about the authenticity of the reviews displayed.
TransforMEtion Journey
Aug 01, 2024
on
Shopify
Just downloaded the app and needed assistance. Was helped immediately soon as I requested help. I can not wait to see how this app works for my meal prep business.
Heritage Bakwa
Aug 01, 2024
on
Shopify
Very very helpful support team. I was assisted by Febin and he was very patient for a whole hour with me and helped me with setting up the app along with modifying my store settings based on my request. 10/10 customer service.
Mo'Pweeze Bakery
Aug 01, 2024
on
Shopify
Recently installed to handle local deliveries as well as pickups and shipping. The customer service has been excellent so far and Barath helped to get everything working just right.