7.8
WeSupply Returns & Exchanges logo

WeSupply Returns & Exchanges

Develop by WeSupply LLC

$40-$800

/ Month
  • Built for Shopify
  • 14 Days Free Trial

    Return Label, Store Credit, Exchange, Return Policy, Refunds

    Instant exchanges
    Self-service returns
    Smart return rules
    Gift cards
    Carrier integrations
    Shop now
    Fast returns management
    Condition-based destinations
    Bundle returns
    6 Reviews
    7.8

    About WeSupply Returns & Exchanges

    Built by WeSupply LLC

    Email :

    [email protected]

    Address

    32 Arizona State Drive, Newark, DE, 19713, US

    Website Support Portal Privacy policy FAQ

    Introduction Video

    Description

    Automate your returns to reduce costs and turn returns into exchanges - Migrate from Returnly

    Our platform makes returns profitable and delights your customers with self-service returns, fast returns management, condition-based return destinations, bundle returns, gift returns, and flexible return policies. Convert returns into new revenue by offering variant and full catalog exchanges, and gain repeat customers with gift cards, green returns, and bonus credit incentives. A better alternative to: Loop Returns, Narvar Returns, Aftership Returns, ReturnGo, Happy Returns

    Our platform makes returns profitable and delights your customers with self-service returns, fast returns management, condition-based return destinations, bundle returns, gift returns, and flexible return policies. Convert returns into new revenue by offering variant and full catalog exchanges, and gain repeat customers with gift cards, green returns, and bonus credit incentives. A better alternative to: Loop Returns, Narvar Returns, Aftership Returns, ReturnGo, Happy Returns more
    • Boost revenue with Instant Exchanges, Shop Now, Bonus Credit & Gift Card.
    • Save return costs & reduce manual work with return label quick scan processing.
    • Prevent return fraud using smart return rules, and customer blocklists.
    • Automate Return Destinations for Fast and Cost-Effective Dropshipping Returns.
    • Seamless integrations with carriers, 3PLs, ERPs & more.

    Pros

    • Self-service returns
    • Fast returns management
    • Condition-based return destinations
    • Bundle and gift returns
    • Flexible return policies
    • Variant and full catalog exchanges
    • Gift cards and bonus credit incentives
    • Green returns options
    • Instant Exchanges
    • Shop Now feature
    • Bonus Credit & Gift Card for boosting revenue
    • Quick scan processing for return labels
    • Prevention of return fraud with smart return rules and customer blocklists
    • Automated return destinations for cost-effective dropshipping returns
    • Seamless integrations with carriers, 3PLs, ERPs, and more

    Cons

    • Potential complexity for first-time users due to extensive features
    • Requires thorough setup and customization to fit specific store policies
    • Dependency on partner integrations which might occasionally face compatibility issues
    • Might be cost-prohibitive for small businesses

    Rating And Reviews

    Baloo Living

    Nov 06, 2024  on Shopify

    Great system and customer support. Lalita and her team are great at answering our questions and concerns in time.

    Waveform

    Mar 20, 2024  on Shopify

    WeSupply is a great RMS for any size company looking for a quick and easy returns/exchanges process. We worked with Virgil, Vlad, Daniela, and Maria who all did a great job to help us get set up with all the requirements we had. Would highly recommend it!

    NOM Maternity

    Mar 01, 2024  on Shopify

    Great service and affordable! Highly recommended :)

    Kodiak Leather Co.

    Dec 21, 2023  on Shopify

    WeSupply has been a game changer for us! In addition to making the return and exchange process so easy for our customers, the WeSupply team (especially Daniela) have been so helpful in terms of onboarding and answering all of our questions. They've walked us through everything step by step and even added functionality that's been great. Highly recommend!

    greenworkstools

    Jul 13, 2023  on Shopify

    We initially started using WeSupply on another e-commerce platform because it helped us create customized transactional emails with our unique branding, that was fairly simple to update, preview and make these changes live. As our business continued to grow, some additional features were needed and we realized WeSupply could help address several scenarios for returns/refunds. The support from Daniela and their Development team helped us setup a custom integration between our e-commerce platform and our ERP system, helping our operations team to manage Returns inside one tool. When we moved to Shopify, we explored a couple of options but saw that WeSupply continued to meet our expectations and their on-going feature enhancements, updated UI for both admin and front end user, meant more flexibility. We continue to work consistently with them as we explore new enhancements to help our customers as well.

    Latercase

    Jul 29, 2022  on Shopify

    After researching a number of branded tracking and self-service return portals, we found that WeSupply was the perfect solution for us. The platform offers easy customization for the development of a truly on-brand design for customer notification emails and tracking pages. More importantly, the WeSupply support team was top-notch, both responsive and highly effective. Thanks to their timely API updates, our chatbot is now able to provide a truly exceptional experience for customers looking to self-serve and check the status of their orders. Special thanks to Daniela who was always available to address any questions or concerns we brought up. Highly recommended!

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