Worst approach to customers I've ever experienced. I spent months integrating EcoReturns into our carrier; they always promised everything, but it never happened. Additionally, their support is not responding to messages in their own chat!

We’ve been using Eco Returns for our returns and exchange management, and we’re extremely satisfied with the service. The platform has streamlined our entire returns process, making it much easier for both our team and customers.

we faced issue with changing the settings for receiving return products form customers through surface mail instead of airmail for which we were incurring huge charges. it took a while but was sorted in the end. especially Mr.Amit was very helpful in getting this issue sorted as soon as it came to his attention.

Worst app ever. There are multiple apps to manage returns and exchanges which are far better. Eco returns will promise you things, and then charge you without telling you and then even stop replying. All their reviews also seem fake. DO not trust them. Try different apps but do not do not use this app unless you want to be charged in millions.

EcoReturns is an exceptional app that has completely transformed the way we handle returns and exchanges on our Shopify store. The user-friendly interface and seamless integration made the setup process a breeze. The AI-driven automation has significantly reduced our manual workload, saving us time and enhancing operational efficiency. Our customers appreciate the self-service feature, which allows them to initiate returns or exchanges effortlessly, improving their overall shopping experience. The customizable return policies give us the flexibility we need to manage different scenarios effectively. What truly sets EcoReturns apart is their outstanding customer support team. They are responsive, knowledgeable, and always ready to help, ensuring a smooth onboarding process and continuous support whenever needed. Since implementing EcoReturns, we've seen a noticeable increase in customer satisfaction and loyalty. I highly recommend EcoReturns to any merchant looking to streamline their return management system and enhance customer experience. It's a game-changer for e-commerce businesses!

Good application, user friendly interface. Makes returns and exchanges hassle free! Customer support also helpful.

Eco-Returns has completely transformed our return process! It’s super easy to use, and the automation has saved us so much time.

All our exchange process has been streamlined, and customers are very happy as they could place their exchange requests by themselves instead of manual backend process. Customer support by eco returns team is very great. All support is given within an hours that is very good . Great app

best app to handle returns... it allows to have hassle free process for returns n exchange of orders.... best in market

"I’ve been using the Ecoreturn Return Management App for a few months now, and I am beyond impressed! The app is incredibly user-friendly and efficient, making the return process seamless and hassle-free. Whether it's processing returns, tracking statuses, or managing exchanges, everything is well-organized and easy to navigate. What stands out most is the app's ability to simplify complex return workflows while maintaining excellent customer support. It has saved me a lot of time, and I no longer have to worry about mistakes or delays with returns. I highly recommend Ecoreturn to anyone looking for a reliable and effective solution to manage returns and improve customer experience. It’s definitely a game-changer!"