EcoReturns: AI Powered Returns

Develop by Saara Inc

$19-$89

/ Month

Free plan available

Automate Returns, Exchanges, Credits & Lower refunds with AI

Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

Store credits

Exchange automation

Refund reduction

About EcoReturns: AI Powered Returns

Launched Aug 12, 2021

Built by Saara Inc

Email :

[email protected]

Address

5523 Clove Hitch Lp,, Fremont, CA, 94555, US

Website Support Portal Privacy policy FAQ

Related Categories

Introduction Video

Description

AI and chatbot powered Returns & Exchange automation app that saves you time, money, and emissions.

EcoReturns is an AI-powered Shopify returns app that automates returns management and Shopify exchanges while reducing refunds and frauds. It has a highly configurable return portal, returns policies, return reasons, automation rules and branded notifications. Migrate to an intelligent solution easily from Loop Returns, Aftership, Return prime, Postco & Sorted. Automate RMA, shipping labels/pickups to Reduce TAT, provide a great post-purchase experience and make customers happy.

Automate Pickups, Shipping labels, refunds, store credits, and exchanges.
Use inbuilt discounted labels/shipping or connect your own shipping provider.
AI-based growth tools to prevent returns, RTO & improve your profitability.
APIs and Integrations with shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc.
ChatGPT powered chatbot for awesome customer experience

Pros

AI-powered management reduces refunds and frauds
Highly configurable return portal, policies, and automation rules
Easy migration from other return solutions like Loop Returns, Aftership, Return prime, Postco, and Sorted
Automates RMA, shipping labels, and pickups to reduce TAT
Inbuilt discounted labels/shipping or option to connect your own shipping provider
AI-based tools to prevent returns and improve profitability
Integrations with various platforms like shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc
ChatGPT powered chatbot for enhanced customer experience
Positive user feedback on pricing, support, and features
Good customer support as evidenced by user reviews

Cons

Limited user reviews available to fully gauge overall user satisfaction
Potential complexity in initial setup due to extensive configurability
Dependence on AI and integrations might pose challenges for less tech-savvy users

Rating And Reviews

OLAVI

Nov 14, 2024 on Shopify

Best integration and great help by Amit ji

Wyshlist

Oct 27, 2024 on Shopify

The convenience and the ease with which the entire process is managed with Ecoreturns is pleasing and helps you focus on other things apart from this. We recommend this for anyone looking for an automated returns and exchange solution

Krvvy

Oct 16, 2024 on Shopify

EcoReturns has been an incredible resource for streamlining our exchange process. Super user-friendly and made the process so much smoother. It has saved us so much time. The customer service experience has also been very good.

Blue Island

Oct 07, 2024 on Shopify

Great app - Good support!!!

Mama and Peaches

Sep 23, 2024 on Shopify

Good product - highly recommend for ease of returns and exchanges

Bad and Boujee

Sep 19, 2024 on Shopify

Main Character

Sep 19, 2024 on Shopify

Andamen

Aug 21, 2024 on Shopify

After evaluating various Return Exchange Apps we found EcoReturns excels in pricing, support, and features.

Aujjessa

Aug 02, 2024 on Shopify

Good Automation. Excellent Service.

Fashion Zest

Jul 28, 2024 on Shopify

Easy Integration with cashfree, great automations that reduced my workload and very helpful customer support team

Show more reviews