EcoReturns: AI Powered Returns

Develop by Saara Inc

$19-$89

/ Month

Free plan available

Automate Returns, Exchanges, Credits & Lower refunds with AI

Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

Store credits

Exchange automation

Refund reduction

About EcoReturns: AI Powered Returns

Launched Aug 12, 2021

Built by Saara Inc

Email :

[email protected]

Address

5523 Clove Hitch Lp,, Fremont, CA, 94555, US

Website Support Portal Privacy policy FAQ

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Introduction Video

Description

AI and chatbot powered Returns & Exchange automation app that saves you time, money, and emissions.

EcoReturns is an AI-powered Shopify returns app that automates returns management and Shopify exchanges while reducing refunds and frauds. It has a highly configurable return portal, returns policies, return reasons, automation rules and branded notifications. Migrate to an intelligent solution easily from Loop Returns, Aftership, Return prime, Postco & Sorted. Automate RMA, shipping labels/pickups to Reduce TAT, provide a great post-purchase experience and make customers happy.

Automate Pickups, Shipping labels, refunds, store credits, and exchanges.
Use inbuilt discounted labels/shipping or connect your own shipping provider.
AI-based growth tools to prevent returns, RTO & improve your profitability.
APIs and Integrations with shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc.
ChatGPT powered chatbot for awesome customer experience

Pros

AI-powered management reduces refunds and frauds
Highly configurable return portal, policies, and automation rules
Easy migration from other return solutions like Loop Returns, Aftership, Return prime, Postco, and Sorted
Automates RMA, shipping labels, and pickups to reduce TAT
Inbuilt discounted labels/shipping or option to connect your own shipping provider
AI-based tools to prevent returns and improve profitability
Integrations with various platforms like shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc
ChatGPT powered chatbot for enhanced customer experience
Positive user feedback on pricing, support, and features
Good customer support as evidenced by user reviews

Cons

Limited user reviews available to fully gauge overall user satisfaction
Potential complexity in initial setup due to extensive configurability
Dependence on AI and integrations might pose challenges for less tech-savvy users

Top Helpful Reviews

View all reviews

Preethi Shapewear

Jan 08, 2025 on Shopify

All our exchange process has been streamlined, and customers are very happy as they could place their exchange requests by themselves instead of manual backend process. Customer support by eco returns team is great.

Wexel Art

Dec 08, 2024 on Shopify

EcoReturns is great! The automation is really good and frees up the time it takes for team members to manually process returns and exchanges. The EcoReturns team is wonderful and very helpful. Definitely recommend!

Wyshlist

Oct 27, 2024 on Shopify

The convenience and the ease with which the entire process is managed with Ecoreturns is pleasing and helps you focus on other things apart from this. We recommend this for anyone looking for an automated returns and exchange solution

Krvvy

Oct 16, 2024 on Shopify

EcoReturns has been an incredible resource for streamlining our exchange process. Super user-friendly and made the process so much smoother. It has saved us so much time. The customer service experience has also been very good.

Andamen

Aug 21, 2024 on Shopify

After evaluating various Return Exchange Apps we found EcoReturns excels in pricing, support, and features.

Fashion Zest

Jul 28, 2024 on Shopify

Easy Integration with cashfree, great automations that reduced my workload and very helpful customer support team

KAIN

Jul 04, 2024 on Shopify

Ecoreturns have helped us in all way possible and its the best tool for exchange and return, Highly recommended.

Waywen

May 29, 2024 on Shopify

After exploring several return solutions, we can confidently say that EcoReturns is better in terms of pricing, support, and features. Amit has been with us since the pre-sale stage. Every issue we've faced so far has been guided by Amit to a solution. We are really impressed with the support and definitely recommend it.

Nella June

Feb 27, 2024 on Shopify

The support from Saurav and the team at EcoReturns has been fantastic. From pre-sales, to onboarding, to post-sales technical support, our experience has been great. Feedback from customers using the EcoReturns Portal has been great as well. Overall, we couldn't be happier that we chose EcoReturns.

Hukum Jaipur

Feb 26, 2024 on Shopify

Everything is perfect, got the best service as compared to any other service providers like this, Also special thanks to Amit for offering best service and the quick onboarding. Sumarising the whole thing it is the best app and best support you as a company can ever get!

The Formal Club

Feb 15, 2024 on Shopify

EcoReturns is wonderful and extremely easy to use. The AI powered automation has significantly helped us enhance our customer experience. The support is great+++ highly recommend it....

Trrendo

Jan 30, 2024 on Shopify

first of all the best thing is their customer support , every issue will be resolved within 24 hours , and many custom integrations they have , you have to try it , best automation

Italian Colony

Jan 01, 2024 on Shopify

Using Eco Returns for more than 6months now and i must tell you all our returns & exchanges process are working on full Automation. The team has also always been very helpful and available when ever we needed them. Special Thanks to Amit , vivek & Puneeth for Giving best support.

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