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AfterShip Returns & Exchanges logo

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

EcoReturns Returns & Exchanges logo

EcoReturns Returns & Exchanges

Automate Returns, Exchanges, Credits & Lower refunds with AI

AfterShip Returns & Exchanges logo

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

EcoReturns Returns & Exchanges logo

EcoReturns Returns & Exchanges

Automate Returns, Exchanges, Credits & Lower refunds with AI

Rating

Rating

2,415 Reviews
9.1
133 Reviews
9.2

Pricing

Pricing

  • $23-$239 / Month
  • Free Plan Available
Try for Free More info
  • $19-$89 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Flexible refund options
  • Self-service returns
  • Smart return rules
  • Exchange encouragement
  • Automated email updates
  • Automated return processes
  • Seamless return experience
  • Carrier efficiency
  • Branded return pages
  • Regional return routing
  • Automation rule settings
  • Fraud prevention
  • Api integrations
  • Shipping labels
  • Automate returns
  • Automation rules
  • Post-purchase experience
  • Store credits
  • Exchange automation
  • Refund reduction
  • Configurable portal
  • Return policies
  • Branded notifications
  • Rma automation
  • Pickups automation
  • Inbuilt discounted labels
  • Ai growth tools
  • Chatgpt chatbot

Screenshots

Screenshots

AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot
+ 7 more
AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot
EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot
+ 5 more
EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot

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Pros

Pros

  • Seamless returns experience that enhances customer satisfaction
  • Automation rules to save time and reduce manual work
  • Multiple return options including store credit, exchanges, and refunds to recapture revenue
  • Branded returns pages and automated email updates to reduce customer anxiety
  • Efficient management of carriers and warehouses
  • Great customer support with high ratings for responsiveness and helpfulness
  • All-in-one solution for managing returns and exchanges
  • AI-powered management reduces refunds and frauds
  • Highly configurable return portal, policies, and automation rules
  • Easy migration from other return solutions like Loop Returns, Aftership, Return prime, Postco, and Sorted
  • Automates RMA, shipping labels, and pickups to reduce TAT
  • Inbuilt discounted labels/shipping or option to connect your own shipping provider
  • AI-based tools to prevent returns and improve profitability
  • Integrations with various platforms like shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc
  • ChatGPT powered chatbot for enhanced customer experience
  • Positive user feedback on pricing, support, and features
  • Good customer support as evidenced by user reviews

Cons

Cons

  • Some users reported the app is not perfect and has room for improvement
  • Issues with certain carriers, such as DHL, and lack of flexibility in addressing problems
  • Standard responses from support in some cases which might not fully address unique issues
  • Limited user reviews available to fully gauge overall user satisfaction
  • Potential complexity in initial setup due to extensive configurability
  • Dependence on AI and integrations might pose challenges for less tech-savvy users

Categories

Categories

Launched

Launched

Feb 27, 2017
Aug 11, 2021

Developer

Developer

Built by AfterShip

Apps:

10

Average Rating:

4.8

Reviews:

22,983

Built by Saara Inc

Apps:

3

Average Rating:

3.3

Reviews:

134

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