Shopify Shopify exchanges apps 2025

EcoReturns Returns & Exchanges

$19-$89 / Month

9

143 Reviews

Automate Returns, Exchanges, Credits & Lower refunds with AI Show more

EcoReturns is an innovative AI-powered app designed for Shopify merchants, focusing on streamlining and automating the returns and exchange process. With features like a highly configurable return portal, customizable return policies, and branded notifications, it helps businesses reduce refunds and fraud efficiently. The app facilitates a smooth transition for users migrating from other platforms like Loop Returns, Aftership, and others. It enhances the customer experience by automating RMAs, generating shipping labels, and scheduling pickups to reduce turnaround time. Additionally, EcoReturns offers inbuilt discounted shipping labels or the flexibility to connect with your own shipping provider. Leveraging AI tools, the app not only prevents returns and reduces Return to Origin (RTO) rates but also aims to boost profitability. With integrations to various ERP, CRM, and shipping solutions, along with a ChatGPT-powered chatbot, EcoReturns ensures a comprehensive and delightful post-purchase journey for customers.

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Fraud prevention

Api integrations

Shipping labels

Automate returns

Automation rules

Post-purchase experience

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Navidium Returns & Exchanges

$29-$149 / Month

8.2

1 Reviews

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Automate returns or exchanges and upsell free returns. Show more

Navidium Returns & Exchanges is a comprehensive solution designed to streamline the returns and exchange process for e-commerce businesses. It provides a fully automated, rule-based portal that allows customers to redo their orders instantly, minimizing the hassle of handling replacement orders and warranties. With features such as instant replacements, return label printing, and routing shipping insurance claims directly to your internal portal, Navidium drastically reduces customer service requests. The app encourages upselling through free returns and exchanges while offering store credit incentives to boost your revenue. Additionally, businesses can leverage its upsell widget to control and reduce shipping label costs. Navidium ensures there are no contracts, hidden fees, or gated features, allowing you to keep all the widget revenue. Enhance your operations further with tools to upsell products, manage subscription returns, and gain deep insights from analytics on returns.

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Automated returns portal

Rule-based exchanges

Shipping claims management

Instant order redo

Return label printing

Incentivized store credit

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Yanet: Returns and Exchanges

9.1

128 Reviews

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Quick and simple way to manage returns, exchanges and refunds Show more

Yanet: Returns and Exchanges is a versatile app designed to streamline the management of return and exchange requests for store owners. It offers a straightforward and efficient flow-based system, allowing businesses to handle customer requests with ease. Store owners can customize their return and exchange policies, adapting them to different products and situations to best fit their business needs. The app features an embedded public portal on the store's site, enabling customers to easily submit their requests and receive updates via email notifications. Customization options for the portal include text, banner, and color adjustments to align with your store's branding. Whether you're handling simple or complex returns, Yanet ensures a hassle-free experience for both store owners and customers, enhancing overall satisfaction and operational efficiency.

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Email notifications

Customizable portal

Manage returns

Flow-based solution

Policy customization

Embedded public portal

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Baback ‑ Exchanges & Returns

$129 / Month

8.2

12 Reviews

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All the post-purchase up to the WMS: returns, exchanges, vouch Show more

Baback is a comprehensive app designed specifically for Shopify merchants to streamline the post-purchase experience, focusing on exchanges and returns. This software suite enhances customer satisfaction with a user-friendly interface that simplifies the return process, offering options for exchanges, coupons, or refunds. The app also features a robust logistics interface, ensuring clarity and efficiency in managing returns. Baback seamlessly integrates with all logistics providers, allowing merchants to oversee and control their entire return process effortlessly. Additionally, it offers competitive partner return transport contracts, further optimizing the return management process. Baback empowers merchants to deliver a seamless post-purchase journey, enhancing both customer satisfaction and operational efficiency.

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Automated exchanges management

Automated returns management

End-to-end post-purchase solution

Front-end user interface

Pushes exchanges, coupons, refunds

Complete logistics interface

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iF Returns & Exchanges

7.9

28 Reviews

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Transform returns into exchanges and new sales Show more

iF Returns & Exchanges is a dynamic app designed to transform the often costly return process into a revenue-generating opportunity. By showcasing your full product catalog, the app encourages customers to exchange items or purchase new products, thereby reducing refund rates. The app's automation capabilities streamline the refund process based on customized triggers, enhancing efficiency and customer satisfaction with complete traceability and transparent information management. Users can personalize the return portal to display tailored options for different clients or countries. Moreover, the app integrates seamlessly with various carriers, offering the flexibility to use personal logistics networks or benefit from competitive rates at over 200,000 global drop-off points. iF Returns & Exchanges also supports operational cost optimization by allowing the configuration of pricing, return, and refund workflows, ultimately delivering a cohesive and branded customer experience.

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Customizable branding

Transforms returns into sales

Presents full product catalog

Automates refunds

Streamlines customer service

Triggers-based automation

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Returbo: Returns & Exchanges

$29-$450 / Month

9

55 Reviews

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Automatic returns, exchanges, and complaints! Show more

Returbo is a cutting-edge application designed to streamline the post-purchase experience for Shopify store owners. This powerful tool modernizes how returns, exchanges, and complaints are handled by providing customers with a digital return form for self-registration and generating return shipping slips automatically. Integrated directly into your website, Returbo allows for seamless operation, including automatic tracking and effortless management. The app also enhances communication by keeping customers informed through timely email notifications. Additional features such as the option to attach images and comments ensure a comprehensive approach to resolving customer issues. By facilitating an easy exchange process, Returbo not only boosts sales but also enhances customer satisfaction. Experience the simplicity of handling returns and exchanges on autopilot with Returbo.

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Email notifications

Automatic tracking

Self-registration

Autogenerated slips

Effortless management

Image & comments attachment

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ReturnGO Returns & Exchanges

$23-$297 / Month

9.3

357 Reviews

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Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.

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Store credit options

Order tracking

One-click exchanges

Carrier integrations

Automated return portal

Policy rule customization

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Reveni Returns & Exchanges

8.2

1 Reviews

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Turn returns and exchanges into a lever for loyalty and sales Show more

Reveni Returns & Exchanges is a robust app designed to elevate the post-purchase experience, enhancing customer loyalty and driving recurring sales. With its customizable Return portal and Merchant dashboard, the app provides transparency, simplicity, and speed in managing returns and exchanges. It automates the RMA process, from defining policies and return reasons to setting up shipping methods, reducing both expenses and customer complaints. The user-friendly return portal allows customers to self-manage refunds and exchanges, while the customizable return methods adapt to location, transaction type, and order amount. Automatic instructions ensure successful product returns, and merchants gain increased control over their processes through a comprehensive dashboard. By enabling auto-acceptance or rejection of returns and triggering immediate refunds, Reveni optimizes operations and maximizes customer satisfaction.

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Tailored return portal

Merchant dashboard

Automate rma process

Customizable return methods

Automated instructions

Control over returns

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Rich Returns & Exchanges

$19-$199 / Month

9.2

92 Reviews

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Allow customers to process returns, exchanges, and refunds Show more

Rich Returns & Exchanges is a powerful app designed to streamline the returns and exchanges process, ultimately saving time and enhancing customer satisfaction. It offers a self-service, custom-branded returns portal that integrates seamlessly with your store, enabling customers to manage their returns and exchanges effortlessly. By suggesting exchanges over returns, this app helps recapture potential lost revenue. With the capability to generate prepaid return labels from over 50 carriers worldwide, the app ensures a smooth and efficient returns process. Automated email notifications keep customers informed at every stage, improving transparency and trust. Businesses can set up automated rules tailored to their return policy and exchange terms, and integrate easily with existing systems like ERP, IMS, CRM, and 3PL. Overall, Rich Returns & Exchanges simplifies returns management while keeping customers satisfied and informed.

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Automated return labels

Automated email notifications

Custom-branded portal

Integrates with systems

Custom return rules

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Ingrid ‑ Returns and Exchanges

$4.9-$99 / Month

6.9

4 Reviews

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Direct exchanges and sustainable returns Show more

Ingrid ‑ Returns and Exchanges is a cutting-edge returns automation platform tailored for fashion brands, designed to simplify and enhance the returns process. Formerly known as Turnr, Ingrid facilitates seamless one-click exchanges and enables customer-to-customer returns, fostering a sustainable marketplace. By converting returns into new purchases, the app not only reduces costs but also minimizes transport, leading to eco-friendly operations. The platform is equipped with advanced data analytics that offer rich insights into return reasons, shopper behavior, and product issues, allowing brands to optimize their reverse logistics strategies effectively. The user-friendly interface features a white-label returns portal, ensuring a smooth and branded customer experience. Additionally, Ingrid offers an all-in-one returns handling system with a real-time dashboard, empowering businesses to boost revenue and enhance customer loyalty.

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One-click exchanges

Data collection

Real-time dashboard

All-in-one platform

Customer-to-customer returns

Reverse logistics optimization

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PostCo Returns & Exchanges

$49-$479 / Month

9.1

91 Reviews

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Automate returns from store credit, exchanges to labels & more Show more

PostCo: Returns & Exchanges is an innovative app designed to transform the traditional returns process into a revenue-retaining, cost-effective, and customer-centric experience. It offers businesses the ability to create a customized returns portal, optimizing return policies to enhance customer satisfaction and loyalty. With the introduction of reNEW, PostCo enables a unique opportunity for customers to purchase items directly from returners, thereby reducing warehousing costs and promoting environmental sustainability. The app boasts a quick setup process and provides custom onboarding and integration possibilities for a seamless experience. Users can configure policy rules, offer various returns options like store credit, refunds, or exchanges, and automate shipping label generation with numerous integrations. Additionally, PostCo personalizes the return flow by incorporating elements like questions, return reasons, and image uploads, while also unlocking peer-to-peer returns for a novel sales channel.

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Store credit options

Automate returns

Shipping label automation

Revenue retention

Offer exchanges

Custom portal design

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ZigZag Returns & Exchanges

$20-$500 / Month

8.5

419 Reviews

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Manage and automate returns, refunds, exchanges and get labels Show more

Sorted Returns Center, formerly known as Clicksit, is a comprehensive solution for managing product returns with ease and efficiency. It offers competitive shipping label options from Evri, Collect+, and USPS, or allows you to upload your own, granting flexibility in handling logistics. Customers can conveniently request returns, refunds, or exchanges through a branded portal tailored to your brand's look and feel. The app empowers businesses with customizable communication tools to keep customers informed about the status of their returns. With features like automated refund approvals and order generation for exchanges, it minimizes manual tasks, making the return process seamless. The intuitive returns management dashboard provides the ability to set custom rules and return windows while offering valuable insights into your return operations. Simplify your returns handling with Sorted Returns Center’s sleek management tools and automation features.

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Branded returns portal

One-click refunds

Custom notifications

Auto-generated labels

Upload own labels

Auto-create new orders

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Code Returns & Exchanges

$50-$300 / Month

(1.7/5)

3 Reviews

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Branded self-service Returns & Exchanges portal Show more

Code Returns & Exchanges is an innovative app designed specifically for Shopify merchants, aimed at transforming traditional returns into potential revenue-boosting exchanges. By offering a seamless self-service branded portal, customers can easily manage exchanges, even for different products, elevating their shopping experience. On the backend, the app provides your team with a straightforward yet powerful dashboard within the Shopify Admin, simplifying the management of all returns and exchange processes. As a Shopify Plus Partner, the app blends advanced features with a user-friendly interface, ensuring it’s accessible at an attractive price point. Its plug-and-play nature allows for quick installation, ensuring your business can benefit from increased exchanges and reduced refunds in no time. Transitioning returns into exchanges has never been easier, offering a comprehensive solution that enhances customer satisfaction and boosts your bottom line.

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Product exchanges

Simple dashboard

Plug-and-play

Self-service portal

Boosts revenue

More exchanges

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Optoro Returns & Exchanges

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Digitize returns & exchanges with an easy, intuitive interface Show more

Optoro Returns & Exchanges is a comprehensive platform designed to streamline the entire returns lifecycle, enhancing both customer experience and business efficiency. The app empowers customers with easy, self-service returns featuring straightforward navigation, making the process seamless and stress-free. By facilitating instant exchanges and offering relevant recommendations, Optoro helps drive repurchase rates and boosts customer satisfaction. Businesses can offer exchanges for product variants that ship immediately, minimizing risk and maximizing customer delight. With built-in drop-off options, returns become more convenient and accelerate the restocking process. The platform also allows businesses to configure detailed return reasons, policies, and routing rules, providing a flexible and tailored return experience that aligns with specific business needs. Optoro Returns & Exchanges ultimately aims to increase customer loyalty while enhancing revenue and operational efficiency.

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Self-service returns

Exchange recommendations

Product variant exchanges

Convenient drop offs

Configurable return policies

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Postship Returns & Exchanges

8.2

35 Reviews

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Turn Returns to Revenue with Exchanges & Store credits Show more

Postship Returns & Exchanges is a comprehensive app designed to streamline your returns, exchanges, and refunds management in one convenient location. It offers a customer-friendly yet fully customizable portal, allowing businesses to enhance their brand's return experience. The app simplifies logistics by automatically sending return labels and facilitating in-store returns, while also enabling refunds via store credit or discount coupons. Seamlessly integrate with your chosen logistics and WMS for efficient operation, ensuring smooth handling of returns. For Shopify users, Postship Returns automatically creates replacement orders, optimizing the entire returns process. It also features swift order status updates, a beautiful tracking page, and reliable customer notifications to minimize "Where Is My Order" (WISMO) queries. Special features tailored for dropshippers ensure that your business remains efficient and customer-focused.

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Logistics integration

Customizable portal

Custom tracking page

Store credit refunds

Wms integration

Automate process

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TooS Returns & Exchanges

$9.99 / Month

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Automatic return labels, emails, exchanges, self-service Show more

TooS Returns & Exchanges is an innovative app designed to simplify the post-purchase experience for merchants by streamlining the returns and exchanges process. Perfect for businesses of all sizes, TooS aims to elevate customer satisfaction while enhancing operational efficiency by automating traditionally complex tasks. With features like a self-service returns page, automatic shipping return labels, and comprehensive support for all products, TooS reduces the administrative burden on retailers. It also facilitates seamless refunds to original payment methods and ensures smooth communication through automatic email notifications at every stage of the return process. By integrating TooS, businesses can say goodbye to the hassles of manual processes, ultimately fostering greater customer loyalty and trust.

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Email notifications

Self-service returns

Exchange management

Automatic return labels

Refund management

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Quick Returns and Exchanges ↻↺

$19-$99 / Month

9.1

21 Reviews

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Manage returns, exchanges, refunds, & RTO in one place. Show more

QuickReturns Returns/Exchanges is a comprehensive application designed to streamline the management of returns, exchanges, RTOs (Return to Origin), and refunds, providing a seamless user experience. The app allows businesses to effortlessly update inventory and customize return policies, ensuring a flexible approach tailored to specific needs. One of the standout features is the automatic generation of return labels, along with unlimited return reasons and notification options, enhancing efficiency and communication. Customized portals enable businesses to create a branded experience, further aligning the app with their unique operational requirements. QuickReturns also includes self-service return pages and email notifications to reduce customer anxiety and promote transparency. Through smart return rules, flexible refund options, and actionable insights from return reasons, the app aids in reducing unnecessary returns, recovering revenue, and increasing in-store transactions. Overall, QuickReturns is designed to elevate business operations by minimizing the operational burdens associated with returns and exchanges.

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Actionable insights

Store credit

Inventory updates

In-store returns

Smart exchanges

Handles returns

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Synctrack: Returns & Exchanges

$11.99-$149 / Month

9.2

148 Reviews

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Streamline returns & exchanges, refunds and return labels Show more

Synctrack Returns & Exchanges (Returns Drive) is a comprehensive app designed to streamline the return and exchange process for online stores. With its branded return portal, businesses can enhance the customer experience by offering organized and hassle-free solutions. The app provides auto refunds through store credit, gift cards, and discount codes, and facilitates the automatic approval of returns and exchanges to ensure efficiency. Unique features such as video uploading allow customers to explain their return requests further, minimizing misunderstandings and improving processing accuracy. Seamlessly integrating with Shopify, the app keeps both businesses and customers updated with timely notifications and return status syncs. Additionally, Synctrack collaborates with major shipping partners like Shippo, Easypost, and FedEx to generate return shipping labels, making logistics management smooth and resourceful. This app empowers businesses to customize their return policies effectively, encouraging exchanges and retaining sales that could otherwise be lost.

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Shopify integration

Branded return portal

Custom return solutions

Timely notifications

Return shipping labels

Auto refunds

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Parcel Panel Returns &Exchange

$20-$59 / Month

9.3

616 Reviews

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Returns and exchanges, Return labels, Return policy, Refunds Show more

ParcelPanel Returns & Exchange by Channelwill is designed to streamline the returns process, transforming potential customer disappointments into new opportunities. This app provides a self-service return center, allowing customers to easily manage their returns with real-time email notifications for status updates and detailed shipping instructions. With the ability to generate return labels for international shipments, businesses can effortlessly manage returns and exchanges. Customizable return solutions encourage customers to opt for exchanges, helping to minimize lost sales. ParcelPanel empowers businesses to create a branded return experience through a dedicated return portal and personalized email notifications. It also offers various refund options, such as store credit and gift cards, and minimizes fraud with smart eligibility rules. Seamless integration with platforms like Sendcloud, Shippo, DHL, Shipstation, and FedEx, as well as QR code scan returns, ensures efficient returns management, while automated syncing with Shopify keeps everything up-to-date.

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Real-time updates

Shopify integration

Self-service returns

Customized refunds

Custom return solutions

Branded return experience

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Loop Returns & Exchanges

$155-$340 / Month

9

243 Reviews

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Manage returns, exchanges, return labels, store credit & more! Show more

Loop Returns & Exchanges is an innovative app designed to enhance the returns process for retailers, ensuring each return contributes positively to customer lifetime value. This automated platform transforms the typical returns experience into an opportunity for increased sales, offering a seamless shopping journey amid returns. Trusted by over 3,500 brands such as Princess Polly, Allbirds, and Marine Layer, Loop helps boost customer retention and upsell values while minimizing the hassle of returns. Key features include optimizing return costs through advanced workflows, logistics, and POS integrations. The app also incentivizes exchanges with features like Bonus Credit and Instant Exchanges, protects against return fraud, and offers premium experiences with at-home pickup and user-friendly self-serve returns. With robust tracking and insightful analytics, Loop Returns & Exchanges empowers retailers to build confidence and understanding of shopper behavior, leading to better business outcomes.

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Instant exchanges

Tracking

Customer insights

Logistics integration

Fraud protection

Custom rules

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Shopify Shopify exchanges apps

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Showing 1 to 20 of 1 Apps

EcoReturns Returns & Exchanges

Navidium Returns & Exchanges

Yanet: Returns and Exchanges

Baback ‑ Exchanges & Returns

iF Returns & Exchanges

Returbo: Returns & Exchanges

ReturnGO Returns & Exchanges

Reveni Returns & Exchanges

Rich Returns & Exchanges

Ingrid ‑ Returns and Exchanges

PostCo Returns & Exchanges

ZigZag Returns & Exchanges

Code Returns & Exchanges

Optoro Returns & Exchanges

Postship Returns & Exchanges

TooS Returns & Exchanges

Quick Returns and Exchanges ↻↺

Synctrack: Returns & Exchanges

Parcel Panel Returns &Exchange

Loop Returns & Exchanges