yanet is great addition to my business, since i m startup, they provide good service for my initial startup.

Based on the initial setup and customisation process I have been very happy with Yanet: Returns app. As a basic solution. The support team has been very responsive and helpful each step of the way so far. But as I got deep into this I discovered the solution is not suitable for mid-size companies that use a 3PL logistics or warehousing provider as well as Shopify

I am a new business and Alex help me quickly. I've haven't had service thorough like this and so easy! Love the app!

Based on the initial setup and customisation process I have been very happy with Yanet: Returns app. The support team has been very responsive and helpful each step of the way so far.

I had an issue with the return form, and the Yanet team — especially Alex — was amazing! He responded quickly, was very kind and professional, clearly explained everything, and guided me step by step until everything worked perfectly. You can really tell this company cares about its customers and provides real, human support — not just automated replies. I highly recommend the Yanet app and their services! Thank you, Alex, for your dedication and excellent attitude!

Instalé el app, ya que necesito proveer el servicio de cambio/devolución. El app indicaba en ciertas partes que si se interesaba tener esa función les escribiera. Yo escribí y me atendió Anita originalmente. Hice varias preguntas y desbloquearon esas funciones para que pueda acceder a utilizarlas. Durante la conversación, continué hablando con Alex. Apenas estoy comenzando a explorar la aplicación para ver como funciona y poder ofrecer este servicio. No conozco todavía como funciona, ya que estoy comenzando a explorarla. Sí puedo decir que responden rápido y me han dado seguimiento para saber si necesito algo más. Luego estaré publicando actualización. Gracias

Thanks to Anita and the Yanet team. I appreciated the prompt responses and helpful support, and the app works well too.

Quick and easy customer service, Tracy was responsive and was able to help out as needed. The app is great too, a lot of functionality for being free. Definitely worth it!

Thanks to Alex and the Yanet team. I appreciated the prompt responses and helpful support, and the app works well too.

Great app and functionality for common returns and exchange use cases. Alex has been specially helpful from support!