Yanet: Returns and Exchanges

Develop by Shopify

Built for Shopify

Free plan available

Quick and simple way to manage returns, exchanges and refunds

Email notifications

Customizable portal

Manage returns

Flow-based solution

Policy customization

Embedded public portal

About Yanet: Returns and Exchanges

Launched Apr 06, 2023

Built by Shopify

Address

8127 Mesa Dr, STE B206-141, Austin, TX, 78759, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!

Submit and manage return and exchange requests clearly at different steps.
Different policies and rules can be created and applied for different products.
An easy-to-use embedded portal allows customers to submit requests quickly.
Customers always get updated via email at each step of the request.
We support edit text, banner and colors of the portal to match your style.

Pros

Quick and clear flow-based solution for managing returns and exchanges
Ability to create customized return and exchange policies for different products and situations
Embedded public portal for easy request submission by customers
Email notifications keep customers updated at each step of the request
Support for customizing portal text, banner, and colors to match store style

Cons

Customization options for the portal might require contacting support, which can be inconvenient
Potential complexity in managing multiple different policies and rules
Dependency on email notifications may not suit all customers' preferences

Top Helpful Reviews

BreeziGo

Sep 29, 2025 on Shopify

Thanks to Anita and the Yanet team. I appreciated the prompt responses and helpful support, and the app works well too.

Anxi Ring

Sep 26, 2025 on Shopify

Quick and easy customer service, Tracy was responsive and was able to help out as needed. The app is great too, a lot of functionality for being free. Definitely worth it!

NITORI INDIA

Sep 25, 2025 on Shopify

Thanks to Alex and the Yanet team. I appreciated the prompt responses and helpful support, and the app works well too.

Dolce Femme

Sep 17, 2025 on Shopify

I haven’t used the app fully yet, but the setup was smooth and the interface is clean. It seems like a great solution for handling returns, especially for a large business.

Australian Geographic

Sep 16, 2025 on Shopify

Alex was fantastic at solving my problems super quickly! the app lets you customise so much I can't believe it's free!

PollyTips

Sep 15, 2025 on Shopify

I needed help with something, and Alice assisted me very quickly. I was pleasantly surprised by how fast I received a reply, and I’m very satisfied!

Dazzle Me Dancewear

Sep 11, 2025 on Shopify

Alex was helpful in removing the Branding Label in the widget, still setting up the app but it appears to be great so far!

SIMPLES LENTE

Sep 10, 2025 on Shopify

This APP has many great features that work seamlessly. Alex from the support team was very fast and helpful, providing immediate assistance with all the requests needed

Amuze

Sep 08, 2025 on Shopify

Alex helped me in the configuration and he also removed the Branded Label in the widget. Amazing app and super helpful!

Allocate India

Sep 08, 2025 on Shopify

This App has many great features and customization options. And great support team, for quickly resolving any queries. Special thanks to Alex for helping me out promptly and explaining thoroughly.

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