Yanet Returns & Exchanges

Develop by Yanet

$9.99-$29.99

/ Month

Built for Shopify

Free plan available 14 Days Free Trial

Quick and simple way to manage returns, exchanges and refunds

Email notifications

Customizable portal

Manage returns

Flow-based solution

Policy customization

Embedded public portal

About Yanet Returns & Exchanges

Launched Apr 06, 2023

Built by Yanet

Email :

support@yanet.io

Address

Tu Hiep, Thanh Tri, Hanoi, 100000, VN

Website Privacy policy

Related Categories

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ZB: Facebook & Messenger Chat

(21 Reviews)

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Sponsored

Support your customers quickly using Facebook Live Chat.

Description

Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!

Submit and manage return and exchange requests clearly at different steps.
Different policies and rules can be created and applied for different products.
An easy-to-use embedded portal allows customers to submit requests quickly.
Customers always get updated via email at each step of the request.
We support edit text, banner and colors of the portal to match your style.

Pros

Quick and clear flow-based solution for managing returns and exchanges
Ability to create customized return and exchange policies for different products and situations
Embedded public portal for easy request submission by customers
Email notifications keep customers updated at each step of the request
Support for customizing portal text, banner, and colors to match store style

Cons

Customization options for the portal might require contacting support, which can be inconvenient
Potential complexity in managing multiple different policies and rules
Dependency on email notifications may not suit all customers' preferences

Top Helpful Reviews

Buybot

Jan 22, 2026 on Shopify

The app is excellent, as it helps both new and well established businesses manage their returns and replacements efficiently. The support team is very helpful special thanks to Alex for their kind and attentive service.

Fitaiim Apparel

Jan 15, 2026 on Shopify

The customer service (Alex) responded very quickly to my issue. He was very helpful and helped me out very fast with my query.

Roxanne Fashions

Jan 08, 2026 on Shopify

Have been using Yanet Returns for about 4 months now and it makes our life so much easier to track returns/exchanges. App is easy to us and their chat help desk (esp Alex) is always attentive and happy to assist with any requests we have.

Calivra

Jan 08, 2026 on Shopify

The customer service (Alex) responded very quickly, I’ve never experienced this before with Shopify apps. He was very clear and helped me well with my question. This app is definitely recommended!

Odhanon

Jan 08, 2026 on Shopify

Leaving a review after 2 months. We patiently waited for 2 months for mere courier integration, as we were asked to do. I connected myself after 2 months, and I am being informed of inability to test a bunch of things for integration like shortage of funds in the account or KYC etc. Where I was informed this will only be a test account, now they added on to the unnecessary requirements. Additionally, we didn't receive a single mail from the team to align and sort out anything! If there was anything needed for the integration, it should have been informed to us. This has been a huge wastage of our precious time. Do not recommend this app.

5poundstuff

Dec 30, 2025 on Shopify

Great customer service from Alex! They were very helpful, polite, and quick to respond to all my questions. Everything was handled smoothly and professionally, making the whole experience stress-free. Really appreciate the support — highly recommended!

BUY ABROAD NOW

Dec 30, 2025 on Shopify

Olá, eu estou aqui de volta é pelo mega atendimento do Sr. Alex, super competente. Bom, eu baixei o aplicatico e no início achei díficil a configuração. E prontamente e com muita rapidez o Alex me ajudou com todas as configurações. Um aplicativo completo, e de super fácil manuseio depois que você pega as instruções e orientações do Alex. Mais uma vez muito satisfeito com os aplicativos da Yanet, e com o atendimento mega profissional do Alex. Obrigado meu amigo!

PFW

Dec 21, 2025 on Shopify

Awesome App. Exactly what I was looking for and it's free. Great support from Alex from DEV team. Thank you.

GAIIA

Dec 14, 2025 on Shopify

So responsive and helpful! Connected with one of team member, Alex and he's very helpful and humble.

Indy

Dec 11, 2025 on Shopify

Aun no hemos comenzado a utilizar la app pero desde el dia 0 tienen muy buen apoyo desde el lado de soporte

View all reviews

Yanet Returns & Exchanges

About Yanet Returns & Exchanges

Built by Yanet

Related Categories

ZB: Facebook & Messenger Chat

Description

Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

Pros

Cons

Top Helpful Reviews

Buybot

Fitaiim Apparel

Roxanne Fashions

Calivra

Odhanon

5poundstuff

BUY ABROAD NOW

PFW

GAIIA

Indy

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