Have been using Yanet Returns for about 4 months now and it makes our life so much easier to track returns/exchanges. App is easy to us and their chat help desk (esp Alex) is always attentive and happy to assist with any requests we have.

The customer service (Alex) responded very quickly, I’ve never experienced this before with Shopify apps. He was very clear and helped me well with my question. This app is definitely recommended!

Leaving a review after 2 months. We patiently waited for 2 months for mere courier integration, as we were asked to do. I connected myself after 2 months, and I am being informed of inability to test a bunch of things for integration like shortage of funds in the account or KYC etc. Where I was informed this will only be a test account, now they added on to the unnecessary requirements. Additionally, we didn't receive a single mail from the team to align and sort out anything! If there was anything needed for the integration, it should have been informed to us. This has been a huge wastage of our precious time. Do not recommend this app.

Great customer service from Alex! They were very helpful, polite, and quick to respond to all my questions. Everything was handled smoothly and professionally, making the whole experience stress-free. Really appreciate the support — highly recommended!

Olá, eu estou aqui de volta é pelo mega atendimento do Sr. Alex, super competente. Bom, eu baixei o aplicatico e no início achei díficil a configuração. E prontamente e com muita rapidez o Alex me ajudou com todas as configurações. Um aplicativo completo, e de super fácil manuseio depois que você pega as instruções e orientações do Alex. Mais uma vez muito satisfeito com os aplicativos da Yanet, e com o atendimento mega profissional do Alex. Obrigado meu amigo!

Awesome App. Exactly what I was looking for and it's free. Great support from Alex from DEV team. Thank you.

So responsive and helpful! Connected with one of team member, Alex and he's very helpful and humble.

Aun no hemos comenzado a utilizar la app pero desde el dia 0 tienen muy buen apoyo desde el lado de soporte

My experience with Yanet was smooth and quick. Tracy assisted me and she was extremely helpful and patient. Really appreciate her support!

i just need refund for my costumers, and no complex shipping things, nice interface, easy to set up, and what we all love the most, good service, thanks Alex for the help on the set up