Smooth Returns + Excellent Support! Yanet: Returns and Exchanges has made handling return and exchange requests on my Shopify store so much easier. The interface is clean, and the setup was straightforward — exactly what I needed to simplify my post-sale process. A special shoutout to Alex from the support team! He was incredibly responsive and helpful when I had a few setup questions. He guided me patiently and made sure everything was running perfectly. Truly appreciate the excellent customer service. If you're looking for a reliable, free returns app with solid support, I highly recommend Yanet!

The app is good, all the features are free and are typically paid for on other apps. Alex guided me to setup things. Thanks

I had a query regarding the app and reached out to the support team. I was assisted by Alex, who was extremely professional, patient, and helpful throughout the entire process. Not only did Alex understand my issue quickly, but they also resolved it in a timely and efficient manner. The way Alex handled the situation truly reflects the commitment this app team has towards customer satisfaction. The support was smooth, clear, and reassuring. Thanks to Ales, everything is now working perfectly! Highly recommend this app — both for its functionality and the amazing support behind it.

Alex was an amazing help! He was super fast in responding and answered all of my inquiries. I strongly recommend this app for those who want a seamless return/exchange experience for their customers.

Yanet has made handling returns and exchanges so much smoother on our Shopify store. The setup was simple, and the interface is super intuitive. Big thanks to Alex for the excellent support – really responsive and helpful!

Appreciated the support from Alex. His response was quickly and full of needed information. Strongly recommend this app for those who want to perform the returns and exchanges on your own sites.

I have just installed this App. I was easy to install. It looks like it will help streamline the return process. Alex was helpful and patient.

Great support & helpful app I had a few technical concerns while setting up redirects and 404 fixes, but Alex from the support team was incredibly kind and responsive. Even though my store didn’t exactly meet all the requirements at first, Alex went the extra mile to help and make an exception. His thoughtful approach and clear communication made everything easier. I truly appreciate the support — thank you, Alex!

We’ve had a fantastic experience with the Yanet Returns App, and much of that is thanks to Alex, who has provided outstanding support throughout our setup and ongoing use of the app.

I'm very impressed with this app — it's feature-rich yet user-friendly. The setup process was straightforward, and Alex provided outstanding support throughout. I highly recommend this app to anyone looking for a reliable and efficient solution.

Alex helped me in solving one urgent issue regarding Return/Exchange reason. Thank you so much ALEX.

Alex is wonderful. Helping me to set up the app. Will use this app and can tell further about my experience

Outstanding Support from Alex at Yanet! We recently needed assistance with the returns and exchange plugin, and Alex from Yanet went above and beyond to help us. His response time was quick, It's rare to come across such dedicated support these days, and Alex truly made the experience seamless. Highly recommend both the plugin and the amazing support team behind it—especially Alex!

So far very easy to use and set up. Anita has gone above and beyond to provide support, helping with configuration and answering queries - support is brilliant!

I rarely leave reviews, but I had to share my incredibly positive experience with App Yanet, and especially with Alex. First off, it's truly remarkable how great and helpful this app is, especially considering it's free! It offers so much value and has genuinely assisted me in numerous ways. While it's already fantastic, I'm excited by the potential for even more updates and features that could be added in the future. What truly sets this experience apart is the outstanding support from Alex. Whenever I've had an issue or a question, Alex has been incredibly helpful and responsive. It's clear they are really reasonable and genuinely understand my questions, providing clear, concise, and effective solutions every time. This level of dedication and understanding is rare and highly appreciated. Thank you, Alex, for making App Yanet an even better experience!

We’ve tried multiple returns management apps for our Shopify store, and Yanet: Returns and Exchanges is by far the most intuitive, cleanly designed, and feature-rich platform we’ve used. It streamlined our return and exchange process, saving us hours in customer service each week. What truly sets Yanet apart is the exceptional customer support. A huge shoutout to Alex, who went above and beyond to help us customize the return portal to match our brand experience. He responded quickly, answered every question with clarity, and ensured we were up and running smoothly without delays. If you're serious about creating a seamless, branded return experience that enhances customer trust and loyalty—this is the app to go with. The team behind Yanet clearly understands what merchants need. Highly recommend! — Jaazi International

Update 6/4 Still no communication on the issues. Looks like a decent app but we have bneen unable to update any of the emails that would have gone out. 2 stars at it looks decent but has some serious issues with customizing even the emails.

I was looking for an app to handle returns for our customers, and after a lot of searching, almost all the apps were paid. But to my surprise, this app offers the same features as the paid ones. The app is truly excellent, and the customer support is also outstanding and very fast. So, thank you very much!

Looks like a decent app but we have bneen unable to update any of the emails that would have gone out. 2 stars at it looks decent but has some serious issues with customizing even the emails.

Easy to setup and just what we needed to make returns and exchanges easier for our customers and affordable for us! Alex helped make the experience super smooth.