yanet is great addition to my business, since i m startup, they provide good service for my initial startup.

Based on the initial setup and customisation process I have been very happy with Yanet: Returns app. As a basic solution. The support team has been very responsive and helpful each step of the way so far. But as I got deep into this I discovered the solution is not suitable for mid-size companies that use a 3PL logistics or warehousing provider as well as Shopify

I am a new business and Alex help me quickly. I've haven't had service thorough like this and so easy! Love the app!

Based on the initial setup and customisation process I have been very happy with Yanet: Returns app. The support team has been very responsive and helpful each step of the way so far.

I had an issue with the return form, and the Yanet team — especially Alex — was amazing! He responded quickly, was very kind and professional, clearly explained everything, and guided me step by step until everything worked perfectly. You can really tell this company cares about its customers and provides real, human support — not just automated replies. I highly recommend the Yanet app and their services! Thank you, Alex, for your dedication and excellent attitude!

Instalé el app, ya que necesito proveer el servicio de cambio/devolución. El app indicaba en ciertas partes que si se interesaba tener esa función les escribiera. Yo escribí y me atendió Anita originalmente. Hice varias preguntas y desbloquearon esas funciones para que pueda acceder a utilizarlas. Durante la conversación, continué hablando con Alex. Apenas estoy comenzando a explorar la aplicación para ver como funciona y poder ofrecer este servicio. No conozco todavía como funciona, ya que estoy comenzando a explorarla. Sí puedo decir que responden rápido y me han dado seguimiento para saber si necesito algo más. Luego estaré publicando actualización. Gracias

Thanks to Anita and the Yanet team. I appreciated the prompt responses and helpful support, and the app works well too.

Quick and easy customer service, Tracy was responsive and was able to help out as needed. The app is great too, a lot of functionality for being free. Definitely worth it!

Thanks to Alex and the Yanet team. I appreciated the prompt responses and helpful support, and the app works well too.

Great app and functionality for common returns and exchange use cases. Alex has been specially helpful from support!

I haven’t used the app fully yet, but the setup was smooth and the interface is clean. It seems like a great solution for handling returns, especially for a large business.

Alex was fantastic at solving my problems super quickly! the app lets you customise so much I can't believe it's free!

I needed help with something, and Alice assisted me very quickly. I was pleasantly surprised by how fast I received a reply, and I’m very satisfied!

Alex was helpful in removing the Branding Label in the widget, still setting up the app but it appears to be great so far!

This APP has many great features that work seamlessly. Alex from the support team was very fast and helpful, providing immediate assistance with all the requests needed

Alex helped me in the configuration and he also removed the Branded Label in the widget. Amazing app and super helpful!

This App has many great features and customization options. And great support team, for quickly resolving any queries. Special thanks to Alex for helping me out promptly and explaining thoroughly.

Alex was great! He solved my issue very quickly. I also really like the UI design of the return page — the placement of the images is just perfect, and I enjoy using it a lot.

Anita seemed to be very helpful, this app is amazing and very easy to manage setting rules and user-friendly. Its a all in one return and exchange app for shopify.

Great support, thanks to Anita, Alice and Alex from their customer support team. Amazing features are offered as part of their free-to-use plan, which is very helpful for startups like ours.