Great app features. Everything that a seller needs for a seamless RTO process. Alex from the customer service was quite helpful & on prompt to solve all my queries. Great work!

Alex from customer service was extremely helpful and guided me through the necessary support during the app setup. I now believe I have established a seamless infrastructure for returns and exchanges. It will be very simple and easy. My customers are going to love it.

Anita and Alice have been very helpful to myself over my integration process, and I'm excited to see how this works further for myself and customers! What a wonderful and FREE app!

Yanet made returning and exchanging items super easy! The app itself is really straightforward, and I especially want to thank Tracy from Customer Support, she was so helpful and walked me through everything. Definitely recommend it!

This is a great app still has glitches but the team are willing to help. All my issues are sorted out super quick. Tracy and the team has been great.

An Amazing App with Even Better Support! My experience with Yanet: Returns and Exchanges has been too good. For a free app, the amount of value it provides is truly remarkable. It's incredibly helpful and has made managing returns and exchanges so much easier. What really makes this app stand out, though, is the phenomenal customer support, specifically from Tracy. On every occasion I've had a question or a problem, Tracy has been exceptionally responsive and helpful. She provides clear, effective solutions and genuinely understands the issues at hand. This level of dedicated support is rare and makes a huge difference. Thank you, Tracy, for making an already great app an absolutely outstanding experience! Highly recommended.

Yanet has streamlined my return and exchange process like no other app. It's intuitive, customizable, and packed with features. Customer support is nice, specifically Alex. Perfect for boosting post-sale efficiency and keeping customers happy.

I have been trying to find an app that solves the returns and exchange issue. Unfortunately other apps arent as intuitive as this one. While integration with the shipping providers is limited right now but i am hopeful that they will add more shipping providers as they grow. Additionally, customer support is top notch. Alex from the team is really helpful. 5 starts to him

Smooth Returns + Excellent Support! Yanet: Returns and Exchanges has made handling return and exchange requests on my Shopify store so much easier. The interface is clean, and the setup was straightforward — exactly what I needed to simplify my post-sale process. A special shoutout to Alex from the support team! He was incredibly responsive and helpful when I had a few setup questions. He guided me patiently and made sure everything was running perfectly. Truly appreciate the excellent customer service. If you're looking for a reliable, free returns app with solid support, I highly recommend Yanet!

The app is good, all the features are free and are typically paid for on other apps. Alex guided me to setup things. Thanks

I had a query regarding the app and reached out to the support team. I was assisted by Alex, who was extremely professional, patient, and helpful throughout the entire process. Not only did Alex understand my issue quickly, but they also resolved it in a timely and efficient manner. The way Alex handled the situation truly reflects the commitment this app team has towards customer satisfaction. The support was smooth, clear, and reassuring. Thanks to Ales, everything is now working perfectly! Highly recommend this app — both for its functionality and the amazing support behind it.

Alex was an amazing help! He was super fast in responding and answered all of my inquiries. I strongly recommend this app for those who want a seamless return/exchange experience for their customers.

Yanet has made handling returns and exchanges so much smoother on our Shopify store. The setup was simple, and the interface is super intuitive. Big thanks to Alex for the excellent support – really responsive and helpful!

Appreciated the support from Alex. His response was quickly and full of needed information. Strongly recommend this app for those who want to perform the returns and exchanges on your own sites.

I have just installed this App. I was easy to install. It looks like it will help streamline the return process. Alex was helpful and patient.

Great support & helpful app I had a few technical concerns while setting up redirects and 404 fixes, but Alex from the support team was incredibly kind and responsive. Even though my store didn’t exactly meet all the requirements at first, Alex went the extra mile to help and make an exception. His thoughtful approach and clear communication made everything easier. I truly appreciate the support — thank you, Alex!

We’ve had a fantastic experience with the Yanet Returns App, and much of that is thanks to Alex, who has provided outstanding support throughout our setup and ongoing use of the app.

I'm very impressed with this app — it's feature-rich yet user-friendly. The setup process was straightforward, and Alex provided outstanding support throughout. I highly recommend this app to anyone looking for a reliable and efficient solution.

Alex helped me in solving one urgent issue regarding Return/Exchange reason. Thank you so much ALEX.

Alex is wonderful. Helping me to set up the app. Will use this app and can tell further about my experience