Anita was very helpful with navigating the email setting so that I can create a customized response per email approval.

BIG 5 STARS FOR ALEX! He helped me amazingly and also has a great sense of humor. The app looks fantastic and is very easy to use. I immediately ran a test, and everything works perfectly! Very happy with the app—thanks again, Alex!

First time setting up the app, Alex was quick and helpful in assisting me. I am hoping this makes my returns process infinitely easier.

Thanks for your quick and responsive assistance. Special thanks to Tracy. Experience so far has been good with Yanet app, it's been easy to use and to setup and tutorial is very helpful.

Très bonne app, toutes les fonctionnalité de retour disponibles et customizables, service client très réactif

This is a great app, the integration was quick and customer support replied instantly and cleared all my doubts.

Thank you, Alex! for helping me to set up this application in my store and unlocking all the free features

Downloaded app and had it linked to my website in minutes. Really easy to use and Alex was great a helping sort a small glitch and supp ort me through adding the app to my website.

Great support from Yanet, especially Alex, who assisted us promptly. So far, the app has been quite effective in solving our problems.

Super easy return app that's also customizeable. I've tried others and this is my favorite. Works great and gives customers the option to return or exchange. AMAIZNG customer support, shout out to Anita! Thanks again team!

I had a good experience with the customer service of yanet, especially Alice and Alex! i recommend the app

This is an essential app to have for your business. I recommend making an Exchanges and Returns page in your menu of your store using this app. I think you absolutley need to offer returns and exchanges for your customers to make sure your customers feel safe buying from you. It's also important in case they don't want what they got or want a different product in your store. Yanet offers good customization, and allows you to remove branding for free.

Had really a bad experience using this app, the support team is not giving any support, we just req for the API for our mobile app which we are building through shopify only but they are not ready to give it..

Alex was a wonderful customer support executive, supported in what I asked him to do promptly. Keep it up, kudos !

This app has made managing returns and exchanges much easier! The setup is smooth, and the process is well-organized for both store owners and customers. I love the ability to customize return and exchange policies for different products, giving me full control. Also, the support team has been amazing! Alex was very quick to respond to my queries and helped resolve any issues right away. Highly recommend this app for a seamless return and exchange process!

Using the app for last 10 months for my clothing brand HauteQue and happy with all the functionality. Now few great features added as well. Thanks Alex for providing me the features and that too in a prompt time span. Recommending the app for all Shopify users.

An amazing app with super useful and well-designed features! Everything is smooth, intuitive, and works perfectly. A huge thank you to Alex, who guided me through the entire installation process with professionalism and care. Always available for any questions, quick to respond, and incredibly efficient! Exceptional customer support that truly makes a difference. Fast, reliable, and top-notch service. I highly recommend it!

This app is a game-changer for managing returns and exchanges! It provides a smooth and organized process, making it easy for both store owners and customers. I love how I can create different return and exchange policies for different products, which gives me full control over how I handle requests. The embedded customer portal is very user-friendly, allowing customers to submit requests quickly, and the automated email updates keep everyone informed at every step. Customization is also a big plus. I was able to adjust the text, banners, and colors to match my store’s branding. The support team is responsive and helpful, making the whole experience even better. If you're looking for a reliable and efficient return and exchange solution, this app is definitely worth it!

Really helpful, solved our issues and helped with everything instantly. Also, made our returns super easy to manage, very happy. Alex who I got in touch with from the cc was super helpful in setup.

Great App! made it so easy to set up and customer service is unmatched! Thank you Alice and Alex for helping me out!!