Had really a bad experience using this app, the support team is not giving any support, we just req for the API for our mobile app which we are building through shopify only but they are not ready to give it..

Alex was a wonderful customer support executive, supported in what I asked him to do promptly. Keep it up, kudos !

This app has made managing returns and exchanges much easier! The setup is smooth, and the process is well-organized for both store owners and customers. I love the ability to customize return and exchange policies for different products, giving me full control. Also, the support team has been amazing! Alex was very quick to respond to my queries and helped resolve any issues right away. Highly recommend this app for a seamless return and exchange process!

Using the app for last 10 months for my clothing brand HauteQue and happy with all the functionality. Now few great features added as well. Thanks Alex for providing me the features and that too in a prompt time span. Recommending the app for all Shopify users.

An amazing app with super useful and well-designed features! Everything is smooth, intuitive, and works perfectly. A huge thank you to Alex, who guided me through the entire installation process with professionalism and care. Always available for any questions, quick to respond, and incredibly efficient! Exceptional customer support that truly makes a difference. Fast, reliable, and top-notch service. I highly recommend it!

This app is a game-changer for managing returns and exchanges! It provides a smooth and organized process, making it easy for both store owners and customers. I love how I can create different return and exchange policies for different products, which gives me full control over how I handle requests. The embedded customer portal is very user-friendly, allowing customers to submit requests quickly, and the automated email updates keep everyone informed at every step. Customization is also a big plus. I was able to adjust the text, banners, and colors to match my store’s branding. The support team is responsive and helpful, making the whole experience even better. If you're looking for a reliable and efficient return and exchange solution, this app is definitely worth it!

Really helpful, solved our issues and helped with everything instantly. Also, made our returns super easy to manage, very happy. Alex who I got in touch with from the cc was super helpful in setup.

Great App! made it so easy to set up and customer service is unmatched! Thank you Alice and Alex for helping me out!!

Featureful and easy to use. Customer support is great. Alex from the team was helpful is resolving queries

Yanet: Returns and Exchange simplifies the return process for Shopify stores with automation and an easy-to-use interface. It saves time, keeps things organized, and improves customer satisfaction, it’s a great tool for hassle-free returns management. their support is also great, Alex helps us lot it in setup

Yanet: Returns & Exchanges is a must-have Shopify app for stores looking to streamline their return and exchange process. The app provides a user-friendly portal for customers to request returns, track statuses, and choose exchange options effortlessly. It integrates well with Shopify, automates return approvals. What stands out is its seamless workflow, customizable policies, and automated notifications, reducing manual work for store owners. The support team is responsive and helpful, making the setup process smooth. Overall, it's an excellent tool for improving customer satisfaction and return management.

The app Yanet: Returns and Exchanges are perfect for our apparel website. It allows seamless integration with orders and customers purchases. The installation was very easy and smooth. On top of that the customer service is very fast and top of the class. I interacted with Alex and he was very helpful and resolved my queries quickly. And above all this app is FREE!!

Very easy to use app with great functionality. Alex was able to help me in setting up the app and the response from him was accurate and helpful. A must use app for anyone

Alex me ha ayudado en todo momento a configurar y desbloqueara todo, ha sido excelente y todo en español, se lo agradezco!

I recently had the pleasure of interacting with Alex from the Yanet Return Portal support team, and I couldn't be more impressed. Alex was incredibly helpful, patient, and knowledgeable. He guided me through the return process setup with ease, making it completely hassle-free. His professionalism and friendly demeanor made the entire experience pleasant. Thank you, Alex, for your outstanding support!

I have yet to fully test out the app as I haven't launched my store yet, but so far the customer support has been incredible. Alex has helped me with all of my questions and concerns. Plus, he was extremely fast! Thank you so much, Alex!

Alex was very helpful and quick to respond. My need was meet within a couple of minutes, can't really ask for a quicker response/solution time tha that!

Great App! made it so easy to set up and customer service is unmatched! Thankyou Alex for helping me out!!

Excellent app in it's simplicity! Does exactly what it says. I did have a question today and Alice at support was prompt in telling me how to change the text I wanted to change. Thanks, Alice!

Yanet has been a lifesaver for my store’s return process! The app is super easy to use, both for me and my customers. I love how everything is automated, from approvals to emails—it saves me so much time. Plus, it’s customizable, so it matches my store’s vibe perfectly. Alex is also amazing—quick and helpful whenever I need them. If you want a hassle-free return system, I highly recommend Yanet!