Shopify Customer portal apps 2025

Joy Subscription App

9.3

211 Reviews

Subscription Box to boost recurring revenue and retention Show more

Joy Subscription App is designed to streamline the subscription process for businesses, offering a visually appealing widget to boost customer engagement and conversions. With Joy, businesses can effortlessly customize subscription plans for various offerings, including products, services, or curated boxes, without any coding necessary. Customers will enjoy a seamless experience through a user-friendly portal, allowing them to manage their subscriptions with ease—whether that means skipping, pausing, or canceling as needed. The app promises a quick setup, only requiring about three minutes to launch the first subscription. Joy also integrates fully with Shopify's admin, providing businesses with instant setup through smart widget placement. To ensure success, Joy offers 24/7 one-on-one support, assisting businesses every step of the way.

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Instant setup

Flexible billing schedules

User-friendly portal

Customizable subscription plans

Smart widget integration

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Yanet: Returns and Exchanges

9

185 Reviews

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Quick and simple way to manage returns, exchanges and refunds Show more

Yanet: Returns and Exchanges is a versatile app designed to streamline the management of return and exchange requests for store owners. It offers a straightforward and efficient flow-based system, allowing businesses to handle customer requests with ease. Store owners can customize their return and exchange policies, adapting them to different products and situations to best fit their business needs. The app features an embedded public portal on the store's site, enabling customers to easily submit their requests and receive updates via email notifications. Customization options for the portal include text, banner, and color adjustments to align with your store's branding. Whether you're handling simple or complex returns, Yanet ensures a hassle-free experience for both store owners and customers, enhancing overall satisfaction and operational efficiency.

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Email notifications

Customizable portal

Manage returns

Flow-based solution

Policy customization

Embedded public portal

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Loop Subscriptions App

$99-$399 / Month

9.2

462 Reviews

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Subscriptions app to recharge LTV with bundle builder & box Show more

Loop Subscriptions is a versatile and fully customizable app designed for Shopify users, developed with input from the Direct-to-Consumer (DTC) community using the Polaris theme. It offers over 200 widget design styling options, enabling businesses to create a unique and engaging subscription experience. The app enhances the customer journey with gamified elements like automated discounts, rewards, trials, and gifts, and incorporates social media videos and exit surveys to minimize cancellation rates. It simplifies subscription inventory management, operations, and bundle creation, catering specifically to D2C brands with preset bundle options. Loop Subscriptions offers a no-code subscriber journey builder and a mobile-first, self-service customer portal to optimize user experience. A free white-glove migration service is also available for businesses switching from other subscription platforms. The app includes comprehensive retention tools such as exit surveys, discount strategies, and an inbuilt smart dunning management solution to avoid card payment failures.

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Smart dunning management

Bundle builder

Customizable subscriptions

Gamified experience

Mobile-first portal

No-code journey builder

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Recurpay: Subscriptions app

$19-$349 / Month

9.1

381 Reviews

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Subscriptions app to get recurring order & grow your business Show more

Recurpay Subscription App is a powerful tool designed to transform your subscription business, offering seamless support and advanced features to maximize your recurring order revenue. This app provides robust subscription APIs with multicurrency flexibility, making it easier for businesses to manage subscriptions globally. It includes subscription migration assistance, allowing for a smooth transition from other platforms, and a customer portal that empowers users to manage their subscriptions independently. With options like discounts, free shipping, and customizable frequencies, Recurpay enables you to deliver a versatile subscription experience. Businesses can easily configure both ongoing and prepaid subscriptions, renew subscriptions on a specific day, and offer free trials to entice new customers. The app supports a range of payments including PayPal and Stripe, and integrates smoothly with Shopify. Subscription types cover a broad spectrum including digital products, memberships, services, and more, catering to diverse business models with various pricing strategies.

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Multi-currency support

Api integration

Subscription flexibility

Customer portal management

Recurring payments setup

Subscription migration

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BOLD Subscriptions App

$24.99-$74.99 / Month

8.9

350 Reviews

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Launch powerful subscriptions quickly and affordably with ease Show more

BOLD Subscriptions is a robust app designed to transform one-time orders into recurring revenue streams by enhancing the subscription experience for both businesses and their customers. With features like Subscription Upsells and Convertible Subscriptions, the app helps boost the value of each subscriber and elevate customer engagement. It introduces advanced options such as Prepaid Subscriptions and a customizable customer portal that offers a seamless Passwordless Login, ensuring a hassle-free experience. The app also provides essential tools for retention, including built-in cancellation management and automated dunning. Trusted for over a decade, BOLD Subscriptions is backed by top-tier support based in Canada. Additionally, businesses can take advantage of free, white-glove migration assistance to easily switch from other subscription platforms, along with three months of complimentary service.

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Dunning management

Api integration

Passwordless login

Prepaid subscriptions

Cancellation management

Subscription upsells

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Downpay: Deposits made simple

$9.99 / Month

9.1

77 Reviews

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Drive AOV with deposit and easy partial payment collection. Show more

Downpay: Deposits made simple is a versatile payment app designed to help businesses streamline the buying process for custom-made and preordered products. This app allows merchants to offer flexible payment options, such as partial payments and deposits, enhancing customer convenience. With features like automated payment reminders and easy balance collection, businesses can efficiently manage payment transactions. Downpay integrates seamlessly with Shopify features, including checkout, discounts, bulk editor, and themes, ensuring a smooth user experience. Businesses can choose to charge or authorize payments either manually or automatically, catering to different sales strategies. The app also provides API and Flow integration for scaling partial payment automation. Additionally, customers benefit from a portal where they can update their payment methods or cancel orders, fostering a trustworthy purchasing experience.

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Native shopify integration

Partial payment options

Automated payment reminders

Api and flow integration

Optional customer portal

Flexible payment authorization

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Try with Mirra Before You Buy

$290-$999 / Month

9.1

27 Reviews

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Guarantee the perfect fit and style, offer a free home try-on Show more

Try Before You Buy with Mirra is a revolutionary app designed to enhance your shopping experience by allowing customers to try products in the comfort of their homes before making a purchase commitment. This innovative approach ensures that customers find the perfect style and fit, ultimately leading to higher conversion rates and increased order sizes. The app guarantees hassle-free returns and securely stores payment details, minimizing risks for both retailers and shoppers. Equipped with a user-friendly customer portal, Try Before You Buy with Mirra empowers shoppers to manage their transactions independently, reducing the workload for businesses. Seamlessly integrating with existing services, the app provides 24/7 support and access to comprehensive marketing materials, helping businesses drive growth. With Try Before You Buy with Mirra, both retailers and customers enjoy a seamless, secure, and satisfying shopping journey.

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Seamless integration

Works with latest themes

Hassle-free returns

Secure payment storage

Customer self-service portal

Increases order sizes

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Editify Order Editor & Upsell

$19-$199 / Month

6.7

26 Reviews

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Efficiently manage orders for a better organised store Show more

Editify ‑ Order Editor is a powerful tool designed to streamline order management processes for merchants. This app allows you to effortlessly edit order dates, ensuring that your business records remain accurate and current without the hassle of manual updates. Additionally, the app features a customer portal that empowers your customers to amend their orders, offering them a flexible and user-friendly experience. Merchants have the option to toggle customer access to this portal, giving you control over how much editing flexibility is available to your customers. Alongside these features, Editify also supports editing shipping costs and billing addresses, providing comprehensive order management solutions. Say goodbye to time-consuming order adjustments and focus on growing your business with Editify.

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Customer portal

Edit order

Search orders

Backdate orders

Edit shipping & billing

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Propel Subscriptions App

$9-$19 / Month

9.1

199 Reviews

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Grow recurring revenue with subscriptions & recurring payments Show more

Propel Subscriptions App is a dynamic tool designed to streamline the process of offering products via recurring subscriptions, transforming the way you interact with your customers. With its user-friendly setup that takes only a minute, it allows businesses to quickly select products, define billing intervals, and automate the rest, minimizing manual effort and maximizing efficiency. The app features an attractive, mobile-first subscription picker that enhances the customer conversion rate, turning more shoppers into subscribers seamlessly. Propel Subscriptions also includes a comprehensive customer portal where users can independently manage their subscriptions, significantly reducing support tickets. To further enrich the customer experience, it offers subscription-specific shipping options, tailored notifications, and loyalty-based discounts. Moreover, businesses can leverage its advanced email notifications for improved communication with customers. With a variety of subscription types available, ranging from digital products to replenishment services, and multiple pricing options including tiered and dynamic pricing, Propel Subscriptions offers a robust solution for all your business needs.

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Customizable notifications

Automated billing

Subscription-specific shipping

Mobile-first subscription picker

Loyalty-based discounts

Customer self-management

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PWC: Customer Accounts & Pages

$4.99-$9.99 / Month

9.1

2 Reviews

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Transform client accounts into multifunctional dashboards for B2C and B2B. Show more

PWC: Customer Accounts & Pages revolutionizes your client's account page by transforming it into an interactive and functional customer dashboard. Designed to enhance user experience, this app allows you to customize your page with features like Wishlist, custom registration forms, reorder and cancel order buttons, and many more. It is highly beneficial for both B2C and B2B setups, providing a tailored experience through its flexible plugin system that lets you choose only the features you need. With multiple responsive layouts available, you can select the design that best aligns with your brand image. Moreover, the app offers easy customization of colors, fonts, borders, icons, and box shadows. It also supports additional features like order history, order tracking, invoices, and return options, making it a comprehensive solution for your customer account management needs.

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Customization options

Order tracking

Responsive layouts

Custom registration form

Wishlist integration

Order management tools

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Amplify | Subscriptions

$99.5-$299.5 / Month

9.1

1 Reviews

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Subscriptions drive recurring payments and boost LTV Show more

Subscriptions | PickyStory is a powerful app designed to help businesses generate recurring revenue and increase customer lifetime value through seamless subscription management. The app provides a robust admin control center, enabling users to manage subscriptions at scale while offering a visually appealing customer portal. With sophisticated analytics and insights, businesses can gain a deeper understanding of their subscription performance and take actionable steps to improve retention. Featuring intelligent subscription tools, the app offers effective strategies to reduce churn, including rewards like discounts and free gifts to keep customers engaged. The subscription widget and customer portal are fully customizable, ensuring they align perfectly with your brand's identity. Additionally, Subscriptions | PickyStory offers flexible subscription plans, easy customization without coding, and superior customer support available 24/6 via live chat.

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Easy customization

Subscription management

Customer retention

Deep analytics

Recurring revenue

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Uplinkly Digital Downloads

$9-$49 / Month

9.1

34 Reviews

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Sell digital downloads, products, e-books, music & more easily Show more

Uplinkly Digital Downloads is a versatile app designed to streamline the delivery of digital content effortlessly. With its intuitive interface, you can easily attach digital files to your products and start selling without the need for any messy code edits or complex setup. The app provides powerful features that allow you to customize how your digital downloads are delivered to customers, either instantly or with manual fulfillment, depending on your preference. It supports seamless integration with your existing store and offers assistance with migrating from other apps, ensuring a smooth transition. You have the flexibility to sell digital downloads, physical variants, or a combination of both, enhancing your product offerings. Additionally, Uplinkly Digital Downloads prioritizes your intellectual property security through features like streaming, encryption, PDF stamping, and download limits. Choose from various delivery methods, including email, download pages, links, or customer portals, to provide a reliable and secure experience for your customers.

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Seamless integration

No code setup

Instant delivery

Delivery options

File management

Quick uploads

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Order Lookup | venntov

$10 / Month

6.7

47 Reviews

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Live order tracking for your customers. They'll love it. Show more

Order Lookup by venntov is a powerful Shopify app designed to enhance customer satisfaction and reduce support inquiries. By integrating a user-friendly portal directly into your Shopify storefront, customers can easily track their orders in real-time using just their email address and order number. This self-service feature empowers customers, providing them instant access to their order details, including any specific notes or tracking updates added by the store owner. Supporting over 100 shipping carriers, Order Lookup ensures comprehensive tracking capabilities, catering to a broad range of customer needs. Furthermore, the app offers a customizable order lookup page, allowing store owners to tailor the experience to align with their brand aesthetics. Overall, Order Lookup streamlines the purchasing process, creating a more seamless and informed shopping experience for customers.

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Real-time updates

Carrier integration

Customer portal

Customizable page

Live order tracking

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Zon Customer Accounts & Return

$9.99-$29.99 / Month

7.9

26 Reviews

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Drive sales and customer interaction using a customer portal Show more

Zon Customer Accounts & Return is a dynamic app designed to transform mundane customer accounts into engaging, branded portals that enhance customer lifetime value and drive repeat sales. The app offers extensive customization options, allowing you to personalize the aesthetics, create custom navigation, and incorporate unique content and pages to craft an account experience that aligns with your brand identity. By integrating with your existing Shopify apps and a variety of additional features, Zon empowers you to expand functionality effortlessly. Key features include a captivating wishlist feature to encourage future purchases, comprehensive order history and re-order capabilities, and essential elements like a Contact-us button and Recently viewed items. The app ensures customers have clear and easy access to their vital account, order, and shop information, helping establish a distinctive presence for your business. With Zon, you can provide an improved, functional account page experience that not only meets customers' needs but also actively contributes to your revenue growth.

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Wishlist feature

HelpZenith ‑ Ticket & HelpDesk

$10-$299 / Month

(1/5)

1 Reviews

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Efficiently elevate customer satisfaction with HelpZenith. Show more

HelpZenith ‑ Ticket & HelpDesk is a robust customer support solution designed to enhance service delivery and streamline ticket management. This versatile app allows businesses to transform incoming emails into tickets, consolidating them within a centralized system for efficient handling. With HelpZenith, access detailed reports that offer valuable insights into support activities, aiding in continuous improvement and strategic decision-making. The app also features workflow automation, facilitating the automatic assignment, categorization, and response to queries, thereby optimizing operational efficiency. Users are empowered with a seamless customer portal enabling them to independently create, manage, and track their support tickets. HelpZenith revolutionizes customer support by simplifying complexities and boosting satisfaction levels, fostering a more responsive and effective support experience. Embrace this all-in-one solution to embark on a transformative support journey that elevates your business’s reputation for exceptional service.

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Workflow automation

Customer portal

Ticket management

Detailed reports

Email-to-ticket

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Awtomic Subscriptions

$49-$299 / Month

9.1

39 Reviews

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Recharge subscriptions with higher AOV and reduced churn Show more

Awtomic Subscriptions is an innovative app designed to enhance your online sales strategy by enabling you to offer any product as a subscription. It allows you to bundle products through a unique build-a-box feature, supporting both subscription and one-time purchases, and encourages increased sales with add-ons and upsells. Customers gain the freedom to manage their subscriptions through an intuitive passwordless portal. The app is user-friendly, offering quick installation and launch while providing options for a fully customized experience tailored by experts to align with your brand. It supports various subscription models, including flexible schedules, prepaid options, and batching, ensuring you meet diverse customer preferences. Additionally, Awtomic includes a lifecycle marketing and rewards program to boost customer engagement and loyalty while incorporating robust features like failed payment recovery and churn mitigation. Businesses at scale benefit from advanced bulk processing and API access, keeping operations efficient and smooth.

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Rewards program

Api access

Bundle products

Build-a-box

Bulk processing

Flexible schedules

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Native Subscriptions

$14-$49 / Month

8

105 Reviews

Manage subscriptions, recurring payments, & subscription box Show more

Native Subscriptions is a comprehensive app designed to simplify the subscription management process for online stores. It enables businesses to integrate seamlessly with their existing platforms, allowing them to easily set up subscription boxes and generate recurring revenue. The app offers extensive control over various elements such as subscriber management, customer portals, shipping profiles, and product listings. Users can also customize discounts, automate bulk processes, manage product swaps, and handle subscription cancellations effortlessly. Native Subscriptions supports multiple payment gateways, including Shopify Payments, PayPal Express, Stripe, and Authorize.net, and helps prevent revenue loss through efficient dunning management. With features like prepaid and "pay-as-you-go" options, bundled subscription boxes, and tiered pricing, the app is tailored to boost average order values and ensure smooth automated recurring billing. Native Subscriptions caters to diverse subscription models, making it a versatile tool for businesses seeking to enhance their subscription offerings.

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Subscription management

Dunning management

Build a box

Automated emails

Bulk automation

Recurring billing

BlueEX Logistics

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Bulk Book your shipments seamlessly with BlueEX Logistics App. Show more

BlueEX Logistics by UNS is a sophisticated app designed to streamline bulk order processing for Shopify users by integrating directly with the BlueEX Customer portal. This app significantly reduces the manual effort associated with order management, allowing businesses to focus on growth rather than logistics. Users can manage multiple BlueEX Logistics accounts seamlessly, catering to different services and needs within a single application. The app facilitates efficient shipment management by enabling bulk processing and the ability to cancel orders right from the Shopify dashboard. Additionally, BlueEX Logistics offers robust order tracking features, ensuring that businesses and their customers can stay informed about their shipments at all times. Ideal for Shopify e-commerce stores, this app is a game-changer in enhancing operational efficiency and customer satisfaction.

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Bulk order processing

Order tracking

Shipment management

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Transvirtual US/CA

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Dispatch store orders and manage deliveries in one place. Show more

Transvirtual US/CA is a comprehensive app designed to optimize your business operations by enhancing order and delivery management processes. It caters to businesses seeking efficient solutions with its powerful add-ons, including billing, fleet, and freight management. The app seamlessly integrates with Shopify, enabling real-time syncing and tracking updates to ensure smooth operations. Key features like automated workflows significantly reduce manual tasks, making business processes more efficient. Its user-friendly interface promotes easy onboarding, ensuring a smooth transition and improved operational efficiency. Additionally, the Customer/Buyer Portal enhances communication with clients, while offering real-time visibility into inventory and delivery statuses. With Transvirtual, you can achieve full network visibility from the warehouse to the last mile, select optimal delivery options, and track freight movements, all while integrating with hundreds of leading transport carriers.

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Automated workflows

Order management

Inventory visibility

Delivery tracking

Freight management

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Epicor Prophet 21 (P21) Customer Portal by Silk Commerce

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Streamline eCommerce management with Epicor P21's seamless customer data integration. Show more

The Epicor Prophet 21 (P21) Customer Portal by Silk Commerce is designed to transform the management of your eCommerce store on BigCommerce. By seamlessly integrating with your business's ERP system, this app ensures accurate and real-time customer data population, enhancing operational efficiency. Customers benefit from an intuitive experience as they access consolidated invoice and order information within a single, user-friendly interface. With a suite of innovative features, the app not only streamlines processes but also elevates the overall user experience, making it an essential tool for businesses looking to optimize their BigCommerce operations. This all-encompassing solution effectively caters to the dynamic needs of modern eCommerce, positioning it as a crucial asset for boosted productivity and customer satisfaction.

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Order management

Data integration

User experience

Invoice consolidation

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Shopify Customer portal apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 19 Apps

Joy Subscription App

Yanet: Returns and Exchanges

Loop Subscriptions App

Recurpay: Subscriptions app

BOLD Subscriptions App

Downpay: Deposits made simple

Try with Mirra Before You Buy

Editify Order Editor & Upsell

Propel Subscriptions App

PWC: Customer Accounts & Pages

Amplify | Subscriptions

Uplinkly Digital Downloads

Order Lookup | venntov

Zon Customer Accounts & Return

HelpZenith ‑ Ticket & HelpDesk

Awtomic Subscriptions

Native Subscriptions

BlueEX Logistics

Transvirtual US/CA

Epicor Prophet 21 (P21) Customer Portal by Silk Commerce