Editify Order Editing & Upsell

Develop by Forty Seven Jane LLC

$19-$199

/ Month

Built for Shopify

3 Days Free Trial

Efficiently manage orders for a better organised store

Customer portal

Edit order

Search orders

Backdate orders

Edit shipping & billing

About Editify Order Editing & Upsell

Launched Feb 05, 2023

Built by Forty Seven Jane LLC

Address

47 Jane Street, Apt 6, New York, NY, 10014, US

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Description

Effortlessly edit orders, and reduce returns and support debt by letting customers edit their orders

Editify is an app that gives you the power to edit orders with ease! Say goodbye to manual updates and hello to more time spent growing your business. With this app, you can now effortlessly change any order on your store (including the order date!), ensuring your records are accurate and up-to-date. With our customer portal, customers can amend their orders. This reduces returns and support headaches for you, the merchant! This feature can be toggled for added flexibility.

Edit Orders in Admin: Modify products, shipping, and more beyond Shopify’s limit
Self-Service Order Edits: Customers can update address, items, shipping, + more
Custom Shopify Flow Actions: Automate order edits and post-purchase flows
Boost Revenue Instantly: Let customers add more to their order after checkout
Integrate With Essential Apps: Connect to fulfillment, fraud, shipping, and more

Pros

Efficiently manage order dates, saving time and reducing manual updates
Allows customers to amend their orders through a new customer portal
Merchants can toggle customer portal feature for added flexibility
Enables editing of order dates, ensuring accurate and up-to-date records
Includes additional features like editing order, searching orders, backdating orders, and modifying shipping cost and billing address

Cons

Potential complexity if not familiar with managing various order details
May require initial time investment to understand and fully utilize all features
Customer portal feature might introduce additional support requests from customers

Top Helpful Reviews

Beer Golf

Nov 12, 2025 on Shopify

Easy to onboard, easy to use. Has reduced the amount of time I have had to spend each day responding to customers who commonly put in the wrong shipping address (usually from putting in billing address).

Wil Shrike Art

Nov 11, 2025 on Shopify

I attempted to amend a customers Billing address at the customers request. This then duplicated the customers order and charged them again! I requested help from support but did not receive a response. Pretty useless app and makes a complete mess of your orders. The interface is hard to navigate too

Test Parentgiving Staging

Aug 06, 2025 on Shopify

great customer service, i had an important question and they took a call and found a solution for me before end of day.

Lawn Die®

Aug 05, 2025 on Shopify

This app has cut down on a significant amount of unnecessary customer service time by allowing our customers to edit their own orders post-sale. We have had multiple occasions where the customer has decided they wanted to increase their purchase and add products and were able to do so because of Editify.

Enchanted Threads

Jun 29, 2025 on Shopify

I can't believe how much time Editify has saved me already. It's a great app for backdating orders and I'm excited to see what other features it will add in the future.

Vera Visage

Jun 28, 2025 on Shopify

Editify is a must-have app for any Shopify store owner who needs to backdate orders. I'm so impressed with how easy it is to use, even for a new app.

HypeLayer

Jun 26, 2025 on Shopify

"I recently started using Editify and it has already saved me so much time. I can easily backdate orders and keep my inventory up-to-date."

BadgeWise

Jun 25, 2025 on Shopify

Editify may be new, but it's already become an essential app for my business. I love how user-friendly it is, and the backdating feature is a game-changer.

Élan Atelier

Jun 23, 2025 on Shopify

I was skeptical about trying a new app, but Editify has exceeded my expectations.Backdatingorders has never been easier!

Big Hog Battery Services

Apr 08, 2025 on Shopify

I wouldn’t recommend this app if you’re using it to backdate orders. Great support but it is not doing what I need. When I backdate an order it makes a second order with the desired date and if the customer paid already then I have to go to Shopify admin and reach out to tech support for assistance to properly delete the order i no longer need. I found a loop hole by inputting an order on Shopify, marking it unpaid, going back to editify to backdate the order and being able to delete it through the app. Only to find out it doesn’t save my back date or delete the original order. I’ve been going back and forth with tech support, they are very helpful but the app its self is not

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