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Customer reviews: Editify ‑ Order Editor

Develop by Shopvana

Reviews (23)

Overall rating
4.1

What Merchants Think

Overall, merchants have a varied opinion of "Editify ‑ Order Editor." Many appreciate its functionality, particularly for backdating orders, which is a common need. However, there are concerns regarding its pricing structure and limitations on certain features available only in higher-tier plans. The customer service is generally praised for being responsive and helpful.

Key Strengths

  • Easy to use and intuitive interface
  • Reliable for backdating orders, which helps in accurate record-keeping
  • Responsive and professional customer support
  • Does not require additional apps to function

Common Concerns

  • Editing and backdating features are locked behind more expensive pricing plans
  • No free trial option available without encountering payment requests
  • App does not support editing orders created by other apps
  • Lack of support for invoicing backdated orders

Final Thoughts

"Editify ‑ Order Editor" offers a functional solution for merchants needing to backdate orders, with its ease of use and helpful support being standout benefits. However, some limitations and unclear pricing tiers may pose challenges for potential users considering the app for broader order editing capabilities.

Polycade

Oct 17, 2024  on Shopify

UPDATE: The app creator indicated that the pricing & features bug described below is fixed (I didn't test it though). They also indicated they are working on a solution to allow editing of orders created by another app. The pricing and features of this app are not listed correctly. The app does not allow you to edit orders at the "starter" tier, only at the "pro" tier. Secondly, for anyone wondering - the app does not allow you to edit orders created by a different app (maybe this is a shopify limitation and not specific to this app, I'm not sure).

Grand Duchess

Jul 01, 2024  on Shopify

5 stars for support. I had very good experience. Professional, quick, polite, flexible. I got answers to all questions what I had in few minutes. About App. I was looking for possibility to add backdate orders and this app met my requirements. Easy to use, I solved my problem very quickly. Thank you very much!

spaspecialized

Mar 28, 2024  on Shopify

I am unable to backdate my orders and I am unable to edit my billing address! I saw that a purchase of the more expensive plan is required to actually see any backdate orders.

sapinca.lt

Feb 29, 2024  on Shopify

Starter plan does not allow to backdate orders without the billing address and you are unable to edit the billing address without the more expensive plan. So unless I pay for the more expensive plan without the free trial, I'm unable to even see if the app works. Very sneaky.

SAFE Firearm Sales, LLC

Feb 22, 2024  on Shopify

Works exactly as advertised. Easy to use and doesn't require a separate app to open. UPDATE - I couldn't backdate orders without selecting a plan. At the time, I assumed that this was just part of the process and I'd get billed after the 3-day trial. Well, the next morning, I had a bill for $4.99, so there is no 3-day trial. I've requested a refund. I'll update this review if they refund my money. UPDATE #2 - Editify explained why I was charged and it seems to be a mistake on my part. Without a problem, Editify refunded my money. The app worked as I needed, so I changed my review to 4 stars.

DNAVibe

Feb 19, 2024  on Shopify

Leaving a review to get my one month free... haven't been able to use the app yet... installed to explore the 3 day free trial but keep hitting pay walls asking me to look at the pricing plans. Maybe this is the key to unlock my trial?

The Crowned Beauty Co.

Feb 07, 2024  on Shopify

Very useful app. I use square for in person sales and sometimes the dates are off upon import. This app helps me keep customer order records accurate by being able to backdate an order. Very helpful!

Misal

Jan 18, 2024  on Shopify

Lets you backdate orders....Although Looks like it does not support Invoicing to the backdated orders. So not much use.

Pekoe&Petals

Oct 02, 2023  on Shopify

This app does exactly what I need it to do...backdate orders. Sometimes there are orders I forgot to submit but payment has already been made. This allows me to backdate these orders. It's a simple task and this app offers a simple solution. Highly recommend.

Tartistry by M

Sep 06, 2023  on Shopify

Great App. Does what we needed it to do which is to backdate orders. Helps with tallying and reconciling orders with bank statements. Keep it up!

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