Reviews: Editify ‑ Order Editor

Customer reviews: Editify ‑ Order Editor

Reviews (23)

Overall rating

4.1

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What Merchants Think

Overall, merchants have a varied opinion of "Editify ‑ Order Editor." Many appreciate its functionality, particularly for backdating orders, which is a common need. However, there are concerns regarding its pricing structure and limitations on certain features available only in higher-tier plans. The customer service is generally praised for being responsive and helpful.

Key Strengths

Easy to use and intuitive interface
Reliable for backdating orders, which helps in accurate record-keeping
Responsive and professional customer support
Does not require additional apps to function

Common Concerns

Editing and backdating features are locked behind more expensive pricing plans
No free trial option available without encountering payment requests
App does not support editing orders created by other apps
Lack of support for invoicing backdated orders

Final Thoughts

"Editify ‑ Order Editor" offers a functional solution for merchants needing to backdate orders, with its ease of use and helpful support being standout benefits. However, some limitations and unclear pricing tiers may pose challenges for potential users considering the app for broader order editing capabilities.

Polycade

Oct 17, 2024 on Shopify

UPDATE: The app creator indicated that the pricing & features bug described below is fixed (I didn't test it though). They also indicated they are working on a solution to allow editing of orders created by another app. The pricing and features of this app are not listed correctly. The app does not allow you to edit orders at the "starter" tier, only at the "pro" tier. Secondly, for anyone wondering - the app does not allow you to edit orders created by a different app (maybe this is a shopify limitation and not specific to this app, I'm not sure).

SAFE Firearm Sales, LLC

Feb 22, 2024 on Shopify

Works exactly as advertised. Easy to use and doesn't require a separate app to open. UPDATE - I couldn't backdate orders without selecting a plan. At the time, I assumed that this was just part of the process and I'd get billed after the 3-day trial. Well, the next morning, I had a bill for $4.99, so there is no 3-day trial. I've requested a refund. I'll update this review if they refund my money. UPDATE #2 - Editify explained why I was charged and it seems to be a mistake on my part. Without a problem, Editify refunded my money. The app worked as I needed, so I changed my review to 4 stars.

hodges-badge-sandbox-uat

Sep 26, 2023 on Shopify

good app