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Editify Order Editing & Upsell logo

Editify Order Editing & Upsell

Develop by Shopify

$19-$199

/ Month
  • Built for Shopify
  • 3 Days Free Trial

    Efficiently manage orders for a better organised store

    Customer portal
    Edit order
    Search orders
    Backdate orders
    Edit shipping & billing

    About Editify Order Editing & Upsell

    Launched Feb 05, 2023

    Categories

    Built by Shopify

    Address

    Oberauer Straße 28, Niederau, 01689, DE

    Website Support Portal Privacy policy Tutorial FAQ Document
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    Description

    Effortlessly edit orders, and reduce returns and support debt by letting customers edit their orders

    Editify is an app that gives you the power to edit orders with ease! Say goodbye to manual updates and hello to more time spent growing your business. With this app, you can now effortlessly change any order on your store (including the order date!), ensuring your records are accurate and up-to-date. With our customer portal, customers can amend their orders. This reduces returns and support headaches for you, the merchant! This feature can be toggled for added flexibility.

    Editify is an app that gives you the power to edit orders with ease! Say goodbye to manual updates and hello to more time spent growing your business. With this app, you can now effortlessly change any order on your store (including the order date!), ensuring your records are accurate and up-to-date. With our customer portal, customers can amend their orders. This reduces returns and support headaches for you, the merchant! This feature can be toggled for added flexibility. more
    • Edit Orders in Admin: Modify products, shipping, and more beyond Shopify’s limit
    • Self-Service Order Edits: Customers can update address, items, shipping, + more
    • Custom Shopify Flow Actions: Automate order edits and post-purchase flows
    • Boost Revenue Instantly: Let customers add more to their order after checkout
    • Integrate With Essential Apps: Connect to fulfillment, fraud, shipping, and more

    Pros

    • Efficiently manage order dates, saving time and reducing manual updates
    • Allows customers to amend their orders through a new customer portal
    • Merchants can toggle customer portal feature for added flexibility
    • Enables editing of order dates, ensuring accurate and up-to-date records
    • Includes additional features like editing order, searching orders, backdating orders, and modifying shipping cost and billing address

    Cons

    • Potential complexity if not familiar with managing various order details
    • May require initial time investment to understand and fully utilize all features
    • Customer portal feature might introduce additional support requests from customers

    Top Helpful Reviews

    Beer Golf

    Nov 12, 2025  on Shopify

    Easy to onboard, easy to use. Has reduced the amount of time I have had to spend each day responding to customers who commonly put in the wrong shipping address (usually from putting in billing address).

    Wil Shrike Art

    Nov 11, 2025  on Shopify

    I attempted to amend a customers Billing address at the customers request. This then duplicated the customers order and charged them again! I requested help from support but did not receive a response. Pretty useless app and makes a complete mess of your orders. The interface is hard to navigate too

    Lawn Die®

    Aug 05, 2025  on Shopify

    This app has cut down on a significant amount of unnecessary customer service time by allowing our customers to edit their own orders post-sale. We have had multiple occasions where the customer has decided they wanted to increase their purchase and add products and were able to do so because of Editify.

    Enchanted Threads

    Jun 29, 2025  on Shopify

    I can't believe how much time Editify has saved me already. It's a great app for backdating orders and I'm excited to see what other features it will add in the future.

    Vera Visage

    Jun 28, 2025  on Shopify

    Editify is a must-have app for any Shopify store owner who needs to backdate orders. I'm so impressed with how easy it is to use, even for a new app.

    HypeLayer

    Jun 26, 2025  on Shopify

    "I recently started using Editify and it has already saved me so much time. I can easily backdate orders and keep my inventory up-to-date."

    BadgeWise

    Jun 25, 2025  on Shopify

    Editify may be new, but it's already become an essential app for my business. I love how user-friendly it is, and the backdating feature is a game-changer.

    Élan Atelier

    Jun 23, 2025  on Shopify

    I was skeptical about trying a new app, but Editify has exceeded my expectations.Backdatingorders has never been easier!

    Big Hog Battery Services

    Apr 08, 2025  on Shopify

    I wouldn’t recommend this app if you’re using it to backdate orders. Great support but it is not doing what I need. When I backdate an order it makes a second order with the desired date and if the customer paid already then I have to go to Shopify admin and reach out to tech support for assistance to properly delete the order i no longer need. I found a loop hole by inputting an order on Shopify, marking it unpaid, going back to editify to backdate the order and being able to delete it through the app. Only to find out it doesn’t save my back date or delete the original order. I’ve been going back and forth with tech support, they are very helpful but the app its self is not

    High Cotton Decor

    Mar 11, 2025  on Shopify

    This app does exactly what I need it to do! We use a separate POS in our store on are too busy on the weekends to scan items in Shopify so on Mondays I manually add all the orders from the weekends and back date them. Editify does it perfectly! And the support is excellent! I had a question and Alberto scheduled a video call with me immediately to walk me through what I needed to do.

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