​The Order Editing app has significantly improved our cross-selling performance and streamlined our customer support processes, saving us valuable time. Additionally, their support team is really responsive and efficient. Highly recommended !

A high-quality app with an excellent UI that seamlessly mirrors Shopify’s checkout style. Integration with the Order Editing team was effortless, and it has significantly reduced customer service inquiries by enabling a smooth self-serve experience. Our customers can now easily make changes to their orders, giving them complete control and improving overall satisfaction.

Order Editing has been a game-changer for our store ! Our customers can now update their order details, add or remove products on their own, without needing support. Additionally, Order Editing allows us to create a new purchasing flow by suggesting additional products during the editing process. The app's support team is also responsive, always there to assist us with any request. Highly recommended !

We absolutely love Order Editing! Total game changer in reducing the number of customer service tickets. And absolute seamless set up and integration. Hamish and the team really care about the customer experience and it shows!

As an operations manager always looking to improve efficiency and the quality of our customer's journey I was delighted to come across Order Editing. In just 10 days we have saved 42 tickets, saved $230 in customer service costs and earned $325 in upsells. The implementation has reduced customer friction and the ROI is well worth it! BTW, implementation was a breeze and the Order Editing team was professional and efficient. Highly recommend!!

This functionality is so great! We are hoping it will help to cut down on our customer service tickets. Due to our unique shipping needs, Hamish helped customize the app to only allow edits based on a status in our shipping platform. Highly recommend!!

Order Edit has been a game-changer for us. Customers, now, can edit their orders without needing to contact support, which has cut down tickets for change requests, product edits, and as a plus, is the only option I was able to find, that offers multicurrency upsells! The app is super easy to use, and the team behind it is fantastic—always responsive and happy to help fine-tune things to fit our needs. If you’re looking for a way to streamline operations while keeping customers happy, this is it!

This app is genuinely a game changer. On top of the great feature the implementation and support were impeccable. Highly recommend for any business looking to streamline order management.

This app has been a total game-changer for us. In just a month, we’ve cut down on customer support tickets, saved money on canceled orders, and even unlocked a new stream of upsell revenue—all without adding extra friction to the customer experience. It’s rare to find a tool that improves both efficiency and revenue at the same time, but this one delivers. Excited to see how much more we can get out of it as we continue using it! Highly recommend.

Great app for editing orders quickly without involving customer service and lengthy back-and-forths. We've seen our negative reviews go down, and a real surge of positivity towards the checkout process as a result. Thanks, Order Editing.