Order Editing Summary

1

Apps

5

Average Rating

131

Reviews

Order Editing Contact

Email :

[email protected]

Address :

19 Oakwood Avenue, Melbourne, VIC, 3186, AU

Website Support Portal Privacy policy Tutorial FAQ Document

Apps by Order Editing

  • $99-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
131 Reviews

Let customers edit their order without contacting support. Show more

Order Editing | Self-serve is an innovative app designed to enhance customer satisfaction by allowing them to independently modify their orders, significantly reducing the need for customer support intervention. This user-friendly self-service portal transforms order modifications into an engaging shopping experience, presenting AI-recommended products that can be seamlessly added to an order with just one click. Businesses can effortlessly embed the customizable portal into any email or webpage and adapt it to their brand's aesthetic. The app ensures real-time synchronization with your third-party logistics (3PL) or warehouse management system (WMS), providing accurate inventory management and minimizing the risk of overselling. To boost sales further, the app suggests popular items to increase the average order value, and facilitates pre-shipment alterations like address, variant, and product changes. Additionally, by recommending improved shipping addresses verified by carriers and offering refund options via gift cards or store credit for order downgrades, Order Editing ensures a smooth and efficient order management process.

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Gift card refunds
Ai product recommendations
Increase order value
Self-service order edits
Embedable portal
Instant 3pl/wms sync

Let customers edit their order self-service and upsell product recommendations after purchase.

The most common service tickets are customers asking to make changes to their order. Instead of forcing them to contact you, you can instead let them self-service with Order Editing. To do more than just save time, it also powers post-purchase recommendations to upsell customers after they Checkout. You can put offers on post-purchase pages and send email or SMS marketing to increase your AOV and get a clear, direct ROI from new sales generated. Your "Revenue Added per Edited Order" is your ROI.

The most common service tickets are customers asking to make changes to their order. Instead of forcing them to contact you, you can instead let them self-service with Order Editing. To do more than just save time, it also powers post-purchase recommendations to upsell customers after they Checkout. You can put offers on post-purchase pages and send email or SMS marketing to increase your AOV and get a clear, direct ROI from new sales generated. Your "Revenue Added per Edited Order" is your ROI. more
  • Address validation prompts customers to fix invalid addresses before shipping.
  • Self-serve address, product, shipping method, discount, and personalization.
  • Create post purchase one-click upsells on Thank You and Order Status pages.
  • Don't cancel and recreate orders, we integrate with all warehousing software.
  • Optional self-service cancellations to either store credit or payment methods.
Order Editing | Upsell logo
5/5
(131 Reviews)
$99-$399 / Month
  • Free Plan Available

Let customers edit their order without contacting support....

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