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Cleverific Order Editing logo

Cleverific Order Editing

$29-$299

/ Month
14 Days Free Trial

Edit any order detail or let customers edit their orders

Recover abandoned carts
Self-serve changes
Edit billing address
Exchange items
Adjust product options
Add customizations
Modify taxes
Order editing automation
Enhance draft orders

About Cleverific Order Editing

Launched Feb 25, 2014

Categories

Built by Cleverific, Inc

Email :

[email protected]

Address

27 W Anapamu Street #304, Santa Barbara, CA, 93101, US

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

Easily add a self-serve order editing portal that reduces support costs and boosts customer loyalty

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more.

With Cleverific, your customers can make self-serve changes without contacting support. Easily handle any other order edits such as editing billing address, exchanging items, adjusting product options, adding customizations, or modifying taxes. Simplify your workflow with a single solution to edit orders, offer self-serve order editing, automate order editing with Flow, recover abandoned carts, and enhance draft orders for sales, custom orders, wholesale orders, backorders, preorders and more. more
  • Let customers make order changes or cancel orders with self-serve order editing
  • Order editing for product options, shipping, billing address, pricing, taxes
  • Order editing automations to add gifts with purchase or split bundles
  • Craft detailed custom orders & enhanced invoicing using draft orders
  • Edit orders and send payment requests in one step, recover abandoned carts

Pros

  • Allows customers to make self-serve changes without contacting support
  • Supports various types of order edits including billing address, product exchanges, customization, and tax modification
  • Simplifies workflow by combining order editing, self-service options, order automation, and cart recovery
  • Enhances draft orders for multiple order types such as sales, custom, wholesale, backorders, and preorders
  • Offers self-serve order edits for simple changes or cancellations
  • Includes automations to add gifts with purchases or split bundles
  • Facilitates crafting detailed custom orders and enhanced invoicing
  • Enables editing of orders and sending payment requests in one step
  • Highly praised and proactive customer support

Cons

  • App capabilities may not be fully utilized without customer support guidance
  • Initial setup might seem basic without in-depth exploration and support

Top Helpful Reviews

PensXpress

Mar 20, 2025  on Shopify

I can't recommend Cleverific Order Editing App enough! This tool has completely revolutionized how I manage my Shopify store. The automation features are incredibly powerful, allowing me to streamline my workflow seamlessly. Whether it's updating multiple products in bulk or making quick edits on the fly, this app handles it all with ease. The user interface is intuitive and user-friendly, which makes the learning curve minimal even for someone who isn't tech-savvy. The efficiency gains I've experienced since implementing Cleverific have been tremendous, freeing up valuable time to focus on other aspects of my business. If you're looking to optimize your Shopify operations, this app is a must-have. It’s definitely worth every penny!

Weldermade

Mar 06, 2025  on Shopify

Has a setting that refunds edited orders by default, automatically enabled. App in no way lets you know that it will be refunding orders by default. Support was no help as far as cancelling the refund we did not approve. Potentially massive problem, we are currently at the mercy of our customer being willing to pay a second time after receiving everything already.

MARKET.live

Mar 06, 2025  on Shopify

We had a complex headless Shopify marketplace need, and Cleverific—especially Andrew—went above and beyond to help us solve it. Not only do they do excellent work, but they’re also incredibly easy to work with. Their transparency in pricing, kindness, and fairness set them apart, making the entire process seamless and stress-free. If I could give 10 stars, I would—it’s a bummer I can only give five! I couldn’t recommend working with them enough.

MagicMist

Feb 26, 2025  on Shopify

We had an issue with Shopify when they released a new update for their software but Cleverific fixed the problem very quickly which was great! Thank you to Laura at the Cleverific team! She was very fast to respond and assured me the issue was being fixed and looked into.

RoguePandaDesigns

Feb 18, 2025  on Shopify

Wonderful app that opens up more editing options than the Shopify standard editing! We work a lot with line item properties and it's great to have a way to edit those on an order. It's also a great way to change an order from Local Pickup to Shipping, if a customer changes their mind. The customer service is also great. They recently added a requested feature to prevent using the Advanced Mode on Managed Markets orders (short version - not a good idea to use it on those). That will undoubtedly save us, and probably some other merchants, from future headaches.

Rocky Talkie

Jan 14, 2025  on Shopify

Cleverific Order Editor has reduced our CX load significantly. It works well, is intuitive for customers to understand, and is easy to set up.

YMCA Gear

Dec 09, 2024  on Shopify

Highly recommend. The team delivers great and prompt service to any enquiries, and the app fulfills all of our needs.

ThirdLove

Nov 21, 2024  on Shopify

We've used this app for years and it is tried and true. When a rare issue does come up, their support is quick and responsive. I definitely recommend it!

Surf Line Hawaii

Nov 19, 2024  on Shopify

App works great. Very satisfied with this app. Customer support was very helpful and quick. Laura helped us fix our issues and followed up to check on us as well. Highly recommend this app.

Plaque deces

Nov 05, 2024  on Shopify

We're using this app for years and we're very happy with it. When we havea problem, the customer service answer quickly and give a good solution directly. We recommend this app to edit order in Shopify.

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