Simesy Order Editing & FAQs

Develop by Simesy

$4.99

/ Month

Free plan available 7 Days Free Trial

Add FAQ page, product FAQs. Product tabs & accordion with ease

Instant search

Unlimited faqs

Dedicated faq page

Display faq anywhere

Auto-organize product description

Seo-friendly faq

About Simesy Order Editing & FAQs

Launched Apr 20, 2022

Built by Simesy

Email :

[email protected]

Address

Vinhome Westpoint, Pham Hung, Ha Noi, 100000, VN

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Self-service Order Editing, FAQs app that let customers edit orders, cancel order & help themselves

Reduce support with self-service order editing solution. Allow customers to edit shipping address, swap product, change variant, cancel order, add order and more. Boost AOV on autopilot by showing post purchase upsell products. Automatically refund or issue store credit when customers cancel order. Fully control over what customers can make changes and set how long customers can edit orders. Let your customers help themselves with unlimited FAQs, product FAQs and FAQ page.

Allow customers to fix mistake or cancel order with self-service order editing
Edit address, contact info, product options, change quantity & add more products
Configure order editing deadline, control what customers can edit orders
Automatically refunds to orginal payment method or issue store credits
Add unlimited FAQs, product FAQs to answer common questions

Pros

Allows creation of unlimited FAQs to answer frequently asked questions
Enables customers to help themselves with a dedicated FAQ page
Displays FAQs on product pages or anywhere (homepage, CMS page, collection page) without requiring coding
Organizes product descriptions into tabs and accordions automatically without editing code
Works with any Shopify theme, offering broad compatibility
SEO-friendly FAQ page with instant search capabilities

Cons

The description does not specify any drawbacks or limitations explicitly
Dependent on user reviews, which reveals some reliance on support for optimal use

Top Helpful Reviews

gitti

Oct 23, 2024 on Shopify

Great app, especially thanks to their super friendly, reactive and quick technical support. We've had several requests already and were always able to sort it out quickly.

ooakshop

Oct 04, 2024 on Shopify

Very helpufull custmer service, great on the free version, when sales start coming in i will upgrade.for sure.

Cosmic Craft

Aug 21, 2024 on Shopify

App works well, FAQ's look professional and helped with our conversion rate, and customer service is super responsive.

dancemoon

Jul 17, 2024 on Shopify

The app works well and the customer service is very responsive and able to help me in a timely manner, especially Justin recommendations. But it's just that the number of FAQs is only 10, hope can add more after.

Lightswire

May 04, 2024 on Shopify

I don't know what all the other 4 star and under reviews are saying. The customer support dude was amazing. The design of the FAQs are way better than the other ones in the shopify app store. Overall 5 star ratings.

RCCS Store

Apr 18, 2024 on Shopify

The app was recommend to me by my LMS provider. The interface is user friendly. Reaching out to support was easy and reliable. Justin was able to point me in the right direction.

Dutch Natural Healing

Mar 28, 2024 on Shopify

The application is not following EU GDPR laws. They copy and store your stores data in their own server without single notification to the store owner.

KANSO

Mar 19, 2024 on Shopify

Simesy FAQ & Tabs Accordion truly stands out not just for its seamless functionality but also for its exceptional customer support. Justin, in particular, has been fantastic, offering prompt and helpful assistance that significantly enhances the user experience. The dedication to customer satisfaction is evident, making it an app I highly recommend.

Glamholic

Mar 08, 2024 on Shopify

Justin was able to make the changes I needed. Everything looks good in my store thanks to his support. Recommended!

My Store

Jan 02, 2024 on Shopify

In all my time of using Apps for all my stores, I have never came across an App as convenient as Simesy. Their free plan provides the most value when compared to that of others, it lets you add FAQs Anywhere with a variety of design options for free which is unheard of as other apps either only let you using a free plan or after paying. I would also like to specifically thank Justin for being the most competent and responsive support agent I have encountered in all my time building stores, he will resolve whatever issue youre facing almost instantly and competently.

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