Reviews: Simesy FAQ Page, Product FAQs

Customer reviews: Simesy FAQ Page, Product FAQs

Reviews (52)

Overall rating

4.8

5

19
4
3
2
1

1

What Merchants Think

Merchants greatly appreciate the "Simesy FAQ Page, Product FAQs" app, particularly lauding its user-friendly interface and professional FAQ appearance. The customer support, especially from Justin, receives high praise for its responsiveness and efficiency in resolving issues swiftly. Many users find the app to be an essential tool for their businesses, aiding in improving conversion rates through effective FAQ management.

Key Strengths

Outstanding customer support, with special mention of Justin's prompt assistance.
User-friendly interface that simplifies setup and use.
High-quality, professional-looking FAQs.
Free plan offers substantial value compared to other apps.
Flexibility in design options for FAQs.
Quick response and issue resolution, often within a short time frame.
Availability of features typically requiring paid plans in other apps.

Common Concerns

Limitation on the number of FAQs in the free version (up to 10).
Potential data privacy issues concerning GDPR compliance (mentioned by a user).

Final Thoughts

The "Simesy FAQ Page, Product FAQs" app stands out in the Shopify app ecosystem due to its seamless functionality and exceptional customer service. While there are some concerns about data privacy and limitations in the free version, the app is generally well-received for its value and capability to enhance online stores' FAQ sections effectively.

gitti

Oct 23, 2024 on Shopify

Great app, especially thanks to their super friendly, reactive and quick technical support. We've had several requests already and were always able to sort it out quickly.

ooakshop

Oct 04, 2024 on Shopify

Very helpufull custmer service, great on the free version, when sales start coming in i will upgrade.for sure.

Cosmic Craft

Aug 21, 2024 on Shopify

App works well, FAQ's look professional and helped with our conversion rate, and customer service is super responsive.

dancemoon

Jul 17, 2024 on Shopify

The app works well and the customer service is very responsive and able to help me in a timely manner, especially Justin recommendations. But it's just that the number of FAQs is only 10, hope can add more after.

Lightswire

May 04, 2024 on Shopify

I don't know what all the other 4 star and under reviews are saying. The customer support dude was amazing. The design of the FAQs are way better than the other ones in the shopify app store. Overall 5 star ratings.

RCCS Store

Apr 18, 2024 on Shopify

The app was recommend to me by my LMS provider. The interface is user friendly. Reaching out to support was easy and reliable. Justin was able to point me in the right direction.

Dutch Natural Healing

Mar 28, 2024 on Shopify

The application is not following EU GDPR laws. They copy and store your stores data in their own server without single notification to the store owner.

KANSO

Mar 19, 2024 on Shopify

Simesy FAQ & Tabs Accordion truly stands out not just for its seamless functionality but also for its exceptional customer support. Justin, in particular, has been fantastic, offering prompt and helpful assistance that significantly enhances the user experience. The dedication to customer satisfaction is evident, making it an app I highly recommend.

Glamholic

Mar 08, 2024 on Shopify

Justin was able to make the changes I needed. Everything looks good in my store thanks to his support. Recommended!

My Store

Jan 02, 2024 on Shopify

In all my time of using Apps for all my stores, I have never came across an App as convenient as Simesy. Their free plan provides the most value when compared to that of others, it lets you add FAQs Anywhere with a variety of design options for free which is unheard of as other apps either only let you using a free plan or after paying. I would also like to specifically thank Justin for being the most competent and responsive support agent I have encountered in all my time building stores, he will resolve whatever issue youre facing almost instantly and competently.

CuteCubs

Nov 15, 2023 on Shopify

Super easy to use and setup I had a technical question that the support manned by "Justin" handled with a breeze in just a few moments. Fantastic