Editify App Review: Features, Pros & Cons for Shopify

Customer reviews: Editify Order Editor & Upsell

Editify is a Shopify app designed to simplify store customization with an intuitive drag-and-drop editor. This review covers its features, pros, cons, and real merchant feedback to help you decide if it’s the right tool for your eCommerce needs.

Reviews (26)

Overall rating

4.4

5

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What Merchants Think

Overall, merchants have a varied opinion of "Editify ‑ Order Editor." Many appreciate its functionality, particularly for backdating orders, which is a common need. However, there are concerns regarding its pricing structure and limitations on certain features available only in higher-tier plans. The customer service is generally praised for being responsive and helpful.

Key Strengths

Easy to use and intuitive interface
Reliable for backdating orders, which helps in accurate record-keeping
Responsive and professional customer support
Does not require additional apps to function

Common Concerns

Editing and backdating features are locked behind more expensive pricing plans
No free trial option available without encountering payment requests
App does not support editing orders created by other apps
Lack of support for invoicing backdated orders

Final Thoughts

"Editify ‑ Order Editor" offers a functional solution for merchants needing to backdate orders, with its ease of use and helpful support being standout benefits. However, some limitations and unclear pricing tiers may pose challenges for potential users considering the app for broader order editing capabilities.

Big Hog Battery Services

Apr 08, 2025 on Shopify

I wouldn’t recommend this app if you’re using it to backdate orders. Great support but it is not doing what I need. When I backdate an order it makes a second order with the desired date and if the customer paid already then I have to go to Shopify admin and reach out to tech support for assistance to properly delete the order i no longer need. I found a loop hole by inputting an order on Shopify, marking it unpaid, going back to editify to backdate the order and being able to delete it through the app. Only to find out it doesn’t save my back date or delete the original order. I’ve been going back and forth with tech support, they are very helpful but the app its self is not

spaspecialized

Mar 28, 2024 on Shopify

I am unable to backdate my orders and I am unable to edit my billing address! I saw that a purchase of the more expensive plan is required to actually see any backdate orders.

sapinca.lt

Feb 29, 2024 on Shopify

Starter plan does not allow to backdate orders without the billing address and you are unable to edit the billing address without the more expensive plan. So unless I pay for the more expensive plan without the free trial, I'm unable to even see if the app works. Very sneaky.