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EOE ‑ Easy Order Editing logo

EOE ‑ Easy Order Editing

Develop by Shopify

$9.99-$299.99

/ Month
Free plan available 10 Days Free Trial

Let Customer edit their orders : cancel, upsell, refund, etc.

Edit order details
Enhance satisfaction
Update shipping info
Track order changes

About EOE ‑ Easy Order Editing

Launched Oct 20, 2024

Categories

Synctrack AI Order Tracking logo
(68 Reviews)
  • Sponsored

All-in-1 Order Tracker with a Branded Order Tracking Page

Description

Let customers edit orders post-purchase. Reducing cancellations and support tickets.

Empower your customers to easily modify their orders after checkout with our Shopify order editing app. Whether they need to update shipping details, change product variants, or adjust quantities, our solution offers flexibility without the need for cancellations or refunds. It reduces customer support requests & enhances satisfaction. Please be aware that if your store uses the manual payment capture method, secondary payments added to edited orders may need to be captured separately

Empower your customers to easily modify their orders after checkout with our Shopify order editing app. Whether they need to update shipping details, change product variants, or adjust quantities, our solution offers flexibility without the need for cancellations or refunds. It reduces customer support requests & enhances satisfaction. Please be aware that if your store uses the manual payment capture method, secondary payments added to edited orders may need to be captured separately more
  • Let customers edit order details post-purchase. Order editing and edit order.
  • Update shipping address, product variants, or quantities easily.
  • Generate invoices instantly for records. Add your logo and brand colors.
  • Change item variants, like size or color, after purchase. Order editing is easy.
  • Enable or disable order cancellation. Allow quantity adjustments.

Pros

  • Empowers customers to modify their orders post-purchase, enhancing flexibility
  • Reduces the need for cancellations and unnecessary refunds
  • Decreases customer support requests by allowing self-service order modifications
  • Enhances customer satisfaction with the ability to update shipping info, product variants, or quantities
  • Tracks all order changes for increased accuracy and management

Cons

  • Stores using manual payment capture may need to capture secondary payments separately after order edits
  • Potential complexity in manually handling secondary payments if the business does not automate this process

Top Helpful Reviews

Zoyoka

Sep 08, 2025  on Shopify

EOE - Easy Order Editing is a fantastic app! It works smoothly, and their customer service is truly the best. The support person who helped me set up the app was super kind, patient, and awesome to work with. I highly recommend this app to every Shopify store owner. Not only will you get a powerful tool for order editing, but also a support team that truly cares about helping you succeed.

Rebellious Pins

Jul 04, 2025  on Shopify

Great customer service, customers began using the feature the first day I installed the app. I don't have to manually update orders anymore which saves so much time!

Madre Tierra Celestial

Jun 22, 2025  on Shopify

Es de esas apps que siempre deberías tener configurada para evitarte dolores de cabeza con clientes que se equivocan al colocar sus direcciones, la recomiendo. Mateo me dio un increible soporte

Hikitalo

May 06, 2025  on Shopify

This app is amazing, great UX and does exactly what we were looking. We tried multiple order editing apps and this one ticks all the boxes. The support is great too, very responsive and friendly.

Nest Cycles

May 05, 2025  on Shopify

Super useful for my customers, allows them to control their own orders and frees up my time too - also the customer service from these guys is second to none, highly recommended!

Studio T7

Feb 24, 2025  on Shopify

Entreprise au top ! Toujours réactive et à l’écoute, avec un excellent service client. Léo, le fondateur, maîtrise parfaitement son domaine. Il ne se contente pas de coder et de créer, il prend aussi le temps de comprendre les besoins spécifiques et d’y répondre avec professionnalisme. C’est déjà la deuxième application que j’utilise, et encore une fois, tout a été fait sur mesure pour mon activité. Son souci du détail et sa passion pour son travail font vraiment la différence. Une collaboration agréable et efficace qui m’a permis d’optimiser mon activité en ligne comme en boutique. Je recommande sans hésiter !

digitalideasss

Feb 18, 2025  on Shopify

Indispensabile App di e-commerce Easy Order Editing, non potrei essere più soddisfatta. Questa app consente ai clienti di modificare i propri ordini. Perfetta, molto intuitiva, veramente consigliata.

Queens Beauty Lounge

Dec 13, 2024  on Shopify

Easy to Navigate & A Game-Changer for Customer Service! I’ve been using the EOE - Easy Order Editing app, and I couldn’t be happier with how it simplifies managing customer orders. The app is incredibly user-friendly, making it easy to navigate and implement changes quickly. One feature I particularly love is the address editing tool. This is a lifesaver since I often receive emails from customers requesting address changes, and sometimes, due to policy constraints, we're unable to accommodate them. With this tool, those challenges are a thing of the past—it allows customers to edit order details seamlessly and provide the flexibility my customers need. Not only does this streamline operations, but it also promotes customer satisfaction and sales by removing barriers that could otherwise lead to lost orders. This app is a must-have for any business owner looking to enhance their customer service and order management processes. Highly recommend!

Isha Body Jewellery

Dec 05, 2024  on Shopify

I love this company - nothing is EVER too much trouble and response times to queries is excellent. Leo the Founder is top of his game and a specialist in coding, creation and most importantly, a fab communicator and extremely understanding. This is the 2nd app I have used and I have had some very specific needs for my business. Again Leo was happy to oblige. In fact he is passionate about his work and shows a high level of attention to detail. I have enjoyed working with this company to improve the workings of my online presence and in-store workings. HIGHLY RECOMMENDED!

Aqua Test Insanity

Nov 28, 2024  on Shopify

Genial aplicación, y el soporte me ayudó de principio a fin a la configuración. Estaba necesitando un servicio así desde hace tiempo, nos ahorró mucho tiempo de trabajo.

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