The app is a bit underdeveloped and needs some extra features and some tinkering but the team makes it easier and less frustrating to navigate through it. Still it is very good and i still use it. Incredible patience from all of them, especially Sonny and Charles. Thank you both for being so patient and understanding.

I highly recommend Joy Subscription App for Shopify! The product subscription feature is simple to set up and integrates seamlessly with my store's checkout process. It offers great customization for different product needs, making it easy to manage subscriptions. The customer service is exceptional—responsive, helpful, and always ready to assist with any questions. This plugin has been a great way to boost recurring revenue and improve customer retention. If you're looking for a subscription solution, this plugin is definitely worth it!

The app works correctly but the best part of them is the fast and effective agents that have helped me to setup all the configurations!

Jasmine was helpful, and quick at finding the answers she needed to share with me. I appreciated her thoroughness and friendly attitude. The app is new to me and she explained everything very well.

Only recently installed so far easy to use. And set up customer service really helpful and quick and sorted out changing logo in the emails for me. Hopefully it will work well when customers start subscribing.

Awesome app and speedy support and help when required. Hana was very patient and really helped me get going, can't recommend enough.

Audrey has been amazing to help us the setup of this new offer, in 5 min she solved our problem, I recommend this app for the many features and for the lovely customer support.

Audrey was great and fast to respond to my questions and assistance with configuration, very pleased.

Très bon service client, rapide et efficace. Hana a pu répondre à mes attentes et me donner un bon coup de main pour ma boutique. Je recommande !

So far I have very few complaints about this app, especially compared to the Shopify Subscriptions app. Currently there are a couple key features that I need for the service I use subscription apps for, mainly the ability for customers to choose their first billing date, and then the ability for customers to reschedule ALL future orders, and not just the next order for a subscription. The support team has told me they will be implementing those features sometime in the future, with a pretty quick response time to boot. Once these features are implemented, my 4 star will be changed to a 5 star. I had another issue as well that was caused by a weird interaction with another app, I reported it and they pretty quickly fixed that issue as well.