the customer service is excellent! Everyone on the team is working hard on clock to solve any issue you have. And the app works just fine, it got everything you need for a subscription app

El mejor soporte que he recibido en mi vida, la experiencia ha sido muy gratificante y la app muy fácil de configurar. Agradecimiento especial para Jasmine y Andrew

I like the app, it's free, which is great, and was able to be migrated from my past subscription app. There is good live support, but I wish there was more ways to edit the design without needing to contact support. But once its done you don't need to contact them again!

The App is nice even though users do not get most features to be able to adapt potential clients to the terms of service. Sonny however was of great help in assisting me with some of the features and making changes where required

Complete application (currently being tested). Very responsive support, fast translation into French of access to the user portal and the content of widgets and emails.

Simple widget with wonderful support from Hana. It does what it should. If you need help, support is available immediately. We will see if customers will use it or not.

Super easy to integrate and setup. I made requests to customise the subscription widget further and the support was always fast at replying AND made the adjustments within the hour (I had Elle as my customer support).

So far I'm enjoying this app. Hana was super helpful with customizing the subscription buttons to my store. I've read several other amazing reviews from other business owners and I have no doubt that my customers will enjoy this new feature!

On boarding was so easy. Customer service helped with creating all listing to my specifications. It was fast and efficient. Thank you!

Great subscription app! Highly recommend. At first, it seemed like customization options were limited, but once I reached out to the team, they were able to fully tailor the subscription box to my preferences. Abby was especially helpful throughout the process—she stayed persistent, never giving up, and always working towards a solution. In the end, we made it work, and now it perfectly matches the theme of my store! If you’re looking for a solid (and free) subscription app, this is the one!

Pour le moment aucune déception, simple de mise en place et un support ultra réactif au top. Merci à Abby !

Jasmine and Andrew were awesome to work with. They were immediately available and helped me troubleshoot installing the app on our website. It's nice to have real people to work with when you need it, great customer service!

Une application facile à installer, un service client très réactif. Un grand merci à Jade pour avoir pris le temps, d'appliquer les modifications nécessaire à mon widget Joy !! Idéal pour tester et lancer des nouveaux abonnements, je suis très heureuse de relancer certains produits grâce cette appli. Je recommande, un grand merci à l'équipe pour leur réactivité et leur gentillesse.

100 % zu empfehlen, wir haben die App vor kurzem installiert und bei jeder noch so kleinen Kleinigkeit gibt es einen extrem guten support der wirklich auch technische Probleme für einen behebt. Selten sowas erlebt, vielen Dank an Jasmine und die anderen Mitarbeiter!

The app is a bit underdeveloped and needs some extra features and some tinkering but the team makes it easier and less frustrating to navigate through it. Still it is very good and i still use it. Incredible patience from all of them, especially Sonny and Charles. Thank you both for being so patient and understanding.

I highly recommend Joy Subscription App for Shopify! The product subscription feature is simple to set up and integrates seamlessly with my store's checkout process. It offers great customization for different product needs, making it easy to manage subscriptions. The customer service is exceptional—responsive, helpful, and always ready to assist with any questions. This plugin has been a great way to boost recurring revenue and improve customer retention. If you're looking for a subscription solution, this plugin is definitely worth it!

The app works correctly but the best part of them is the fast and effective agents that have helped me to setup all the configurations!

Jasmine was helpful, and quick at finding the answers she needed to share with me. I appreciated her thoroughness and friendly attitude. The app is new to me and she explained everything very well.

Only recently installed so far easy to use. And set up customer service really helpful and quick and sorted out changing logo in the emails for me. Hopefully it will work well when customers start subscribing.

Awesome app and speedy support and help when required. Hana was very patient and really helped me get going, can't recommend enough.