I’ve had a great experience with this subscription app. The setup was simple, the features are exactly what I needed, and everything works smoothly. What really stands out is their support team, fast, friendly, and incredibly helpful. They guided me through every question with clear, practical advice. Highly recommend!

Great support. Very easy to set up and customize. Efficient way to grow sales. Did I say grat support ? Btw : Thank you Avery

Riley was amazing to work with, super kind, patient, and really helped bring my website to life. Couldn’t recommend her enough

Set up was quite quick and easy and support is great! The app has many features in the free plan as well, so it is quite nice from the begginig!

This app is smooth and easy to use — a few settings need tweaking to fit your brand, but that’s super straightforward. The team’s support is incredible. Iris, in particular, was fantastic — she responded almost immediately and walked me through everything step by step, going above and beyond to make sure it all worked perfectly. Can’t recommend them enough!

Unfortunately had some currency conversion issues within the app, the customer support was great and extremely helpful throughout it though, even though I have changed app to make sure there are no more currency issues and to keep things simple for me. I would definitely recommend to for people who want to have access to great and helpful customer support. They did their best to fix the problem in a timely manner.

Update after using on my store, so unfortunately there were issues with currency conversion and it became a mess, I have had to change to a different subscription app which is unfortunate because this one seemed good and the customer service has always been great, it is being worked on in the background but i was losing customers subscriptions so i just had to make the change instead of waiting for a fix, a shame. Would recommend doing test orders in different currencies before making it live on your store. Thank you for all the support whilst I had issues with the app though!

I had an amazing experience with the Joy Subscription App support team! Avery was incredibly kind, patient, and professional. They helped me solve my shipping and discount settings perfectly and even followed up until everything was done. Thank you so much, Avery — your support made everything smooth and easy!

Application, complete, fluide, et surtout un service de contact très efficace et réactif via le chat, particulierement Ryan & Felicity qui m'on bien aidé !

Customer Service is so amazing! Felicity was the absolute best and made it so easy! She went above and beyond and I'm so excited about this tool!

We definitely recommend live support, they are always there for us and are actively helping 24 hours a day.

Their support is so quick and efficient, providing you with help that is easy to follow and understand. I have reached out twice to Iris and Felicity and they made sure my problems were resolved.

Jennie helped me with adding a feature to my subscriptions and was very helpful! The chat feature was smooth and she was able to make the update very quickly!

Was debating using the default first party shopify subscription app as its hard to find others that are free but im so glad i came across this one! The customer support has been so helpful and responsive, especially Felicity. It always gives you confidence to use an app when they have good support! I can't wait to start using it on my store :)

We’ve been using the Joy Subscription App for a while now, and it works beautifully even with other AOV apps. The setup was smooth, and everything runs perfectly. The support team especially Mirra, Felicity, and Ryan are absolutely amazing! They solved our technical issues quickly and efficiently, with great communication throughout. The fact that this app is completely free makes it even better. Highly recommended!

Felicity and Ryan, and team were amazing help in changing the design of the widget to match my site! Thanks guys!

The team are very accommodating with fitting the app into our website. Felicity is very knowledgeable and incredibly helpful as I kept asking questions. Thank you :)

The Subscription App is easy to use and navigate. When I had some questions, Audrey supported me with very detailed guidance. She was very patient and provided suitable solutions. I highly recommend this app!

Avery was so much helpful! She helped me to customize Joy as the way we wanted. Loved the app but most importantly the customer service. Thank you guys.

The app works wonderfully. If you have any problems or need minor adjustments, the support team (in my case, it was Felicity) responds within minutes, if not seconds. They are very responsive to your needs and work on a solution that meets your expectations as a customer. Very impressive and well done. I highly recommend this app.