Update after using on my store, so unfortunately there were issues with currency conversion and it became a mess, I have had to change to a different subscription app which is unfortunate because this one seemed good and the customer service has always been great, it is being worked on in the background but i was losing customers subscriptions so i just had to make the change instead of waiting for a fix, a shame. Would recommend doing test orders in different currencies before making it live on your store. Thank you for all the support whilst I had issues with the app though!

I had an amazing experience with the Joy Subscription App support team! Avery was incredibly kind, patient, and professional. They helped me solve my shipping and discount settings perfectly and even followed up until everything was done. Thank you so much, Avery — your support made everything smooth and easy!

Application, complete, fluide, et surtout un service de contact très efficace et réactif via le chat, particulierement Ryan & Felicity qui m'on bien aidé !

Customer Service is so amazing! Felicity was the absolute best and made it so easy! She went above and beyond and I'm so excited about this tool!

We definitely recommend live support, they are always there for us and are actively helping 24 hours a day.

Their support is so quick and efficient, providing you with help that is easy to follow and understand. I have reached out twice to Iris and Felicity and they made sure my problems were resolved.

Jennie helped me with adding a feature to my subscriptions and was very helpful! The chat feature was smooth and she was able to make the update very quickly!

Was debating using the default first party shopify subscription app as its hard to find others that are free but im so glad i came across this one! The customer support has been so helpful and responsive, especially Felicity. It always gives you confidence to use an app when they have good support! I can't wait to start using it on my store :)

We’ve been using the Joy Subscription App for a while now, and it works beautifully even with other AOV apps. The setup was smooth, and everything runs perfectly. The support team especially Mirra, Felicity, and Ryan are absolutely amazing! They solved our technical issues quickly and efficiently, with great communication throughout. The fact that this app is completely free makes it even better. Highly recommended!

Felicity and Ryan, and team were amazing help in changing the design of the widget to match my site! Thanks guys!

The team are very accommodating with fitting the app into our website. Felicity is very knowledgeable and incredibly helpful as I kept asking questions. Thank you :)

The Subscription App is easy to use and navigate. When I had some questions, Audrey supported me with very detailed guidance. She was very patient and provided suitable solutions. I highly recommend this app!

Avery was so much helpful! She helped me to customize Joy as the way we wanted. Loved the app but most importantly the customer service. Thank you guys.

The app works wonderfully. If you have any problems or need minor adjustments, the support team (in my case, it was Felicity) responds within minutes, if not seconds. They are very responsive to your needs and work on a solution that meets your expectations as a customer. Very impressive and well done. I highly recommend this app.

The app is simple, functional, and does exactly what it promises. It’s easy to set up and works reliably. Special thanks to Iris from the support team — she always responded quickly and implemented all my requests perfectly. Excellent service! I can definitely recommend this app.

The Joy subscription app has been an absolute game-changer for us! It gives us everything we need to share the products we create with love and care, and it’s made selling so much easier. The support team has also been incredible — Kaitlyn, Andrew, and Iris have all been so kind, responsive, and genuinely thoughtful about our needs. We truly love Joy!

The app is super useful and the team is amazing! I had a lot of questions and Hana helped me with everything, always finding solutions for what I wanted to do. Incredible support and great experience overall!

Easy setup and feature rich, this app is the way to provide your customers with subscriptions. And the support help (thanks Jade) was quick, efficient, friendly, technically proficient, and a pleasure to work with.

Great app, a lot of features. Customer service is really quick and helpful, "Felicity" helped me translate the app with ease.

Avery was awesome, although my problem had to be sent onto the technical team Avery took the time to make sure I knew what was going on